Trinity web survey - website users

1. PLEASE TELL US YOUR VIEWS ABOUT THE TRINITY WEBSITE

We would like to improve our website and it would help us a lot if you could take two minutes to tell us about your experience of the site and how you think we could make it better.

If you have any questions about this survey please contact sara@writestrategy.co.uk

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1. How did you find the Trinity website? Select as many options as apply.

How did you find the Trinity website? Select as many options as apply. From a search engine

I typed in the address

It was recommended to me

I saw the address in one of your printed publications

I linked to it from your email bulletin

I was searching for information on a particular topic

Other (please specify) and if you found the address in a publication, please tell us the name of the publication

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2. To what extent did your visit to this website meet your needs and expectations?

To what extent did your visit to this website meet your needs and expectations? Not at all

To some extent

Fully met my needs and and expectations

Not sure

Please explain your answer. If you were looking for something in particular, please tell us what it was.

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3. How often have you visited the Trinity website?

How often have you visited the Trinity website? Just this once

Up to 5 times

More than 5 times

Not sure

4. Please tell us a little about you. Are you visiting the Trinity website as...

Please tell us a little about you. Are you visiting the Trinity website as... a patient (current or prospective) or family member or friend of a patient?

as a health and social care professional?

as a current or potential supporter (individual)?

as a current or potential supporter (company or group)?

as a current or potential supporter (trust or foundation)?

as a primary care trust or service commissioner?

other (please specify)

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5. Please tell us your age group?

Please tell us your age group? Up to 18 years

18-29 years

30-39 years

40-49 years

50-59 years

60-69 years

70+

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6. Are you male or female?

Are you male or female? Male

Female

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7. Overall, how did you rate the Trinity website?

	Strongly disagree	Slightly disagree	Don't know	Agree	Strongly agree
The website is easy to use	*Overall, how did you rate the Trinity website? The website is easy to use Strongly disagree	The website is easy to use Slightly disagree	The website is easy to use Don't know	The website is easy to use Agree	The website is easy to use Strongly agree
Overall, I like the design	Overall, I like the design Strongly disagree	Overall, I like the design Slightly disagree	Overall, I like the design Don't know	Overall, I like the design Agree	Overall, I like the design Strongly agree
I found some of the content interesting	I found some of the content interesting Strongly disagree	I found some of the content interesting Slightly disagree	I found some of the content interesting Don't know	I found some of the content interesting Agree	I found some of the content interesting Strongly agree
I am likely to visit the website again	I am likely to visit the website again Strongly disagree	I am likely to visit the website again Slightly disagree	I am likely to visit the website again Don't know	I am likely to visit the website again Agree	I am likely to visit the website again Strongly agree

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8. Was there anything on the website that took your eye that you particularly liked? If so, please specify.

Was there anything on the website that took your eye that you particularly liked? If so, please specify.

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9. Was there anything on the website that you didn't like or that put you off? If so, please specify.

Was there anything on the website that you didn't like or that put you off? If so, please specify.

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10. Please tell us how useful you would find the following types of website content:

	Very useful	Useful	Slightly useful	Not useful
Information about our services and how to access them	*Please tell us how useful you would find the following types of website content: Information about our services and how to access them Very useful	Information about our services and how to access them Useful	Information about our services and how to access them Slightly useful	Information about our services and how to access them Not useful
Videos of patients and families talking about their experiences	Videos of patients and families talking about their experiences Very useful	Videos of patients and families talking about their experiences Useful	Videos of patients and families talking about their experiences Slightly useful	Videos of patients and families talking about their experiences Not useful
Videos of Trinity staff talking about what we do	Videos of Trinity staff talking about what we do Very useful	Videos of Trinity staff talking about what we do Useful	Videos of Trinity staff talking about what we do Slightly useful	Videos of Trinity staff talking about what we do Not useful
A virtual tour of the hospice	A virtual tour of the hospice Very useful	A virtual tour of the hospice Useful	A virtual tour of the hospice Slightly useful	A virtual tour of the hospice Not useful
Bed availability in our Inpatient Centre	Bed availability in our Inpatient Centre Very useful	Bed availability in our Inpatient Centre Useful	Bed availability in our Inpatient Centre Slightly useful	Bed availability in our Inpatient Centre Not useful
Current projects that need funding	Current projects that need funding Very useful	Current projects that need funding Useful	Current projects that need funding Slightly useful	Current projects that need funding Not useful
Fundraising ideas and stories	Fundraising ideas and stories Very useful	Fundraising ideas and stories Useful	Fundraising ideas and stories Slightly useful	Fundraising ideas and stories Not useful
Fundraising events booking form	Fundraising events booking form Very useful	Fundraising events booking form Useful	Fundraising events booking form Slightly useful	Fundraising events booking form Not useful
Form to register for our email bulletin and newsletter	Form to register for our email bulletin and newsletter Very useful	Form to register for our email bulletin and newsletter Useful	Form to register for our email bulletin and newsletter Slightly useful	Form to register for our email bulletin and newsletter Not useful

Please tell us about other types of content you would find useful

11. Is there anything else you would like to tell us about the website?

Is there anything else you would like to tell us about the website?

12. If you would like to stay informed of our web development plans and other news from Trinity Hospice, please enter your name and email below. Your personal information will be treated in confidence and not passed on to any third party.

If you would like to stay informed of our web development plans and other news from Trinity Hospice, please enter your name and email below. Your personal information will be treated in confidence and not passed on to any third party. Name
Email

Trinity web survey - website usersExit this survey

1. PLEASE TELL US YOUR VIEWS ABOUT THE TRINITY WEBSITE

*1. How did you find the Trinity website? Select as many options as apply.

*2. To what extent did your visit to this website meet your needs and expectations?

*3. How often have you visited the Trinity website?

4. Please tell us a little about you. Are you visiting the Trinity website as...

*5. Please tell us your age group?

*6. Are you male or female?

*7. Overall, how did you rate the Trinity website?

*8. Was there anything on the website that took your eye that you particularly liked? If so, please specify.

*9. Was there anything on the website that you didn't like or that put you off? If so, please specify.

*10. Please tell us how useful you would find the following types of website content: