Exit this survey Website feedback survey Your visit to this site Please let us know how you feel about your visit to this website today and the purpose of your visit. Fields marked with * are mandatory. Question Title * 1. How satisfied were you with your visit today? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Don't know Question Title * 2. Please give further details: Question Title * 3. Did you get what you wanted from the site? Got everything I wanted Got most of what I wanted Got some of what I wanted Got none of what I wanted Question Title * 4. Please rate the website on the following aspects: Very good Good Neither good nor poor Poor Very poor Don't know Ease of use of the site Ease of use of the site Very good Ease of use of the site Good Ease of use of the site Neither good nor poor Ease of use of the site Poor Ease of use of the site Very poor Ease of use of the site Don't know Attractiveness of design/appearance Attractiveness of design/appearance Very good Attractiveness of design/appearance Good Attractiveness of design/appearance Neither good nor poor Attractiveness of design/appearance Poor Attractiveness of design/appearance Very poor Attractiveness of design/appearance Don't know Ease of finding information/services Ease of finding information/services Very good Ease of finding information/services Good Ease of finding information/services Neither good nor poor Ease of finding information/services Poor Ease of finding information/services Very poor Ease of finding information/services Don't know Information that was clear and easy to understand Information that was clear and easy to understand Very good Information that was clear and easy to understand Good Information that was clear and easy to understand Neither good nor poor Information that was clear and easy to understand Poor Information that was clear and easy to understand Very poor Information that was clear and easy to understand Don't know Accurate and up to date information Accurate and up to date information Very good Accurate and up to date information Good Accurate and up to date information Neither good nor poor Accurate and up to date information Poor Accurate and up to date information Very poor Accurate and up to date information Don't know Usefulness of site search Usefulness of site search Very good Usefulness of site search Good Usefulness of site search Neither good nor poor Usefulness of site search Poor Usefulness of site search Very poor Usefulness of site search Don't know Usefulness of site navigation/structure Usefulness of site navigation/structure Very good Usefulness of site navigation/structure Good Usefulness of site navigation/structure Neither good nor poor Usefulness of site navigation/structure Poor Usefulness of site navigation/structure Very poor Usefulness of site navigation/structure Don't know Question Title * 5. How likely are you to recommend this website to a friend, colleague or family member? Definitely Probably Not sure Probably not Definitely not Question Title * 6. What was the purpose of your visit to the website today? (select all that are applicable) make a payment find job vacancies find leisure or library facilities find schools information find recycling and landfill collection information report a problem browse planning applications find planning advice find council tax information find out what's on apply for social housing find benefits information research family history news Other (please specify) Question Title * 7. In what capacity are you visiting the website today? (select all that are applicable) as a resident of the Highlands as a parent/guardian as a student as a carer as a job seeker as a visitor to the area as a retired person as a business owner as a council employee in some other capacity (please specify) Question Title * 8. Please select the statements you agree with about this website: Looks attractive / appealing Helpful search results Clear menus and links Gives me the facts / transparent Accurate information Plain language Complete information Easy to participate / give feedback Up-to-date information Simple layout / easy to read Easy to make contact None of the above (please include any comments you wish to make) Question Title * 9. Do you use the accessibility features on the website? Yes No Please provide comments on any accessibility issues you have with the website Question Title * 10. What service/information would you like to see on the website that isn't currently available? Question Title * 11. Please let us have any additional comments about our website and suggestions about how it can be improved. Your opinions are extremely important to us and will be considered very carefully. Question Title * 12. Your postcode: Question Title * 13. How often do you personally use the internet? Several times a day Once a day Every two or three days About once a week About once a fortnight About once a month Less than once a month Don't know Question Title * 14. If you would be happy to be contacted about your comments, or be invited to give your feedback on future developments to the website, please enter your email address. We will not use your email address for any other purpose or disclose it to anyone else. I am happy to be contacted. Email address Next