How is TeamForge online help working out for you? Survey

Tell us a little about how and when you look for help to use TeamForge.

1. When I need help with TeamForge, I start with:

When I need help with TeamForge, I start with: The table of contents on help.collab.net.

Asking my company's IT or support people.

I never need Help with TeamForge.

Asking somebody on my team.

The Search box on help.collab.net.

Asking TeamForge support.

A post on a CollabNet user forum.

A Google search.

2. The kind of help I look for is mostly:

The kind of help I look for is mostly: I do not use TeamForge help.

More detail about something I already know a bit about.

Tips about what I can do with TeamForge.

Examples.

Help with getting started.

A solution to a specific problem.

3. I find what I look for in the TeamForge help:

I find what I look for in the TeamForge help: Always

Mostly

Sometimes

Rarely

Never

I told you already, I don't use TeamForge help

4. While searching for information on help.collab.net, I find related topics that are helpful or interesting:

While searching for information on help.collab.net, I find related topics that are helpful or interesting: Always

Mostly

Sometimes

Rarely

Never

5. When I read TeamForge help information, it is:

When I read TeamForge help information, it is: Easy to follow.

Brief and to the point.

Well-written.

In iambic pentameter.

6. I use the “Search Scope” feature on help.collab.net:

I use the “Search Scope” feature on help.collab.net: Always

Mostly

Sometimes

Rarely

Never

What is that?

7. Here's how I like to read my help information, in order of preference:

	Favorite	Second-best	Third-best	Least favorite
Listen to a podcast.	*Here's how I like to read my help information, in order of preference: Listen to a podcast. Favorite	Listen to a podcast. Second-best	Listen to a podcast. Third-best	Listen to a podcast. Least favorite
Watch a video.	Watch a video. Favorite	Watch a video. Second-best	Watch a video. Third-best	Watch a video. Least favorite
Read a PDF document on my computer.	Read a PDF document on my computer. Favorite	Read a PDF document on my computer. Second-best	Read a PDF document on my computer. Third-best	Read a PDF document on my computer. Least favorite
Print out a PDF document and read it.	Print out a PDF document and read it. Favorite	Print out a PDF document and read it. Second-best	Print out a PDF document and read it. Third-best	Print out a PDF document and read it. Least favorite
Browse pages in my web browser.	Browse pages in my web browser. Favorite	Browse pages in my web browser. Second-best	Browse pages in my web browser. Third-best	Browse pages in my web browser. Least favorite

8. I would like to see more of this on help.collab.net:

I would like to see more of this on help.collab.net: Graphics (screenshots, diagrams)

Command-line examples

Detailed step-by-step instructions

Ready-made project templates

Videos

Specifics about my own company's practices

Smart project management ideas

9. The best help web site I've used in the last year or so is:

The best help web site I've used in the last year or so is:

10. In general, help.collab.net would work better for me if:

In general, help.collab.net would work better for me if:

How is TeamForge online help working out for you?
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1. How I use TeamForge help

1. When I need help with TeamForge, I start with:

2. The kind of help I look for is mostly:

3. I find what I look for in the TeamForge help:

4. While searching for information on help.collab.net, I find related topics that are helpful or interesting:

5. When I read TeamForge help information, it is:

6. I use the “Search Scope” feature on help.collab.net:

7. Here's how I like to read my help information, in order of preference:

8. I would like to see more of this on help.collab.net:

9. The best help web site I've used in the last year or so is:

10. In general, help.collab.net would work better for me if:

How is TeamForge online help working out for you?Exit this survey >>

1. How I use TeamForge help

1. When I need help with TeamForge, I start with:

2. The kind of help I look for is mostly:

3. I find what I look for in the TeamForge help:

4. While searching for information on help.collab.net, I find related topics that are helpful or interesting:

5. When I read TeamForge help information, it is:

6. I use the “Search Scope” feature on help.collab.net:

7. Here's how I like to read my help information, in order of preference:

8. I would like to see more of this on help.collab.net:

9. The best help web site I've used in the last year or so is:

10. In general, help.collab.net would work better for me if:

How is TeamForge online help working out for you?
Exit this survey >>