Amazon Winter/Spring Textbook Selling Survey 2010-11

1. Where did you go for information during winter/spring Textbook Season if you had a question about selling textbooks on Amazon? (Check all that apply.)

Where did you go for information during winter/spring Textbook Season if you had a question about selling textbooks on Amazon? (Check all that apply.) Seller Discussion Boards

Textbook Selling Blog

Textbook Selling Webinar (live or recorded0

Your Seller Account home page

Seller Help Pages

Online Tutorials

Contacted Seller Support via email

Contacted Seller Support via phone

Other (please specify)

2. How many times did you consult the Amazon Seller Help pages during the winter/spring Textbook Season?

How many times did you consult the Amazon Seller Help pages during the winter/spring Textbook Season? Never

2-3 times/month

1-2 times/week

Daily

Multiple times/day

3. How many times did you contact Amazon Seller Support via email or phone during December 2010 through the first week of February?

How many times did you contact Amazon Seller Support via email or phone during December 2010 through the first week of February? I did not contact Seller Support.

I did not contact Seller Support because I found my answer(s) in the Seller Help pages.

1-2 times

3-4 times

5-6 times

More than 6 times

If you contacted Seller Support, please describe your experience.

4. If you contacted Amazon Seller Support during December 2010 through the first week of February, did you first try to find the answer to your question in the Seller Help pages?

If you contacted Amazon Seller Support during December 2010 through the first week of February, did you first try to find the answer to your question in the Seller Help pages? No, I did not look in the Seller Help pages.

Yes, I looked but did not find my answer.

Yes, I looked but didn't find a complete answer.

I didn't know the Seller Help pages were available.

Please explain your answer so we can understand your experience better.

5. Rate your overall satisfaction with the resources provided to help you sell during the winter/spring Textbook Season.

Rate your overall satisfaction with the resources provided to help you sell during the winter/spring Textbook Season. Very satisfied

Satisfied

Somewhat satisfied

Dissatisfied

Very dissatisfied

Did not use the available resources

Did not know there were any resources available

Comment

6. How useful were the following resources in helping you sell textbooks on Amazon?

	Very useful	Useful	Somewhat useful	Not very useful	Not at all useful	Did not use this resource
Textbook Selling Tips Video	*How useful were the following resources in helping you sell textbooks on Amazon? Textbook Selling Tips Video Very useful	Textbook Selling Tips Video Useful	Textbook Selling Tips Video Somewhat useful	Textbook Selling Tips Video Not very useful	Textbook Selling Tips Video Not at all useful	Textbook Selling Tips Video Did not use this resource
Textbook Selling Guide (PDF)	Textbook Selling Guide (PDF) Very useful	Textbook Selling Guide (PDF) Useful	Textbook Selling Guide (PDF) Somewhat useful	Textbook Selling Guide (PDF) Not very useful	Textbook Selling Guide (PDF) Not at all useful	Textbook Selling Guide (PDF) Did not use this resource
New Textbook Sellers FAQ	New Textbook Sellers FAQ Very useful	New Textbook Sellers FAQ Useful	New Textbook Sellers FAQ Somewhat useful	New Textbook Sellers FAQ Not very useful	New Textbook Sellers FAQ Not at all useful	New Textbook Sellers FAQ Did not use this resource
Textbook Season Best Practice Tips	Textbook Season Best Practice Tips Very useful	Textbook Season Best Practice Tips Useful	Textbook Season Best Practice Tips Somewhat useful	Textbook Season Best Practice Tips Not very useful	Textbook Season Best Practice Tips Not at all useful	Textbook Season Best Practice Tips Did not use this resource
Textbook Selling Blog	Textbook Selling Blog Very useful	Textbook Selling Blog Useful	Textbook Selling Blog Somewhat useful	Textbook Selling Blog Not very useful	Textbook Selling Blog Not at all useful	Textbook Selling Blog Did not use this resource
Textbook Selling Webinars	Textbook Selling Webinars Very useful	Textbook Selling Webinars Useful	Textbook Selling Webinars Somewhat useful	Textbook Selling Webinars Not very useful	Textbook Selling Webinars Not at all useful	Textbook Selling Webinars Did not use this resource

Comment

7. Please indicate the extent to which you agree or disagree with each statement.

	Strongly agree	Agree	Somewhat agree	Disagree	Strongly Disagree	Did not use this resource
The Textbook Selling Webinars were an effective way for me to learn.	*Please indicate the extent to which you agree or disagree with each statement. The Textbook Selling Webinars were an effective way for me to learn. Strongly agree	The Textbook Selling Webinars were an effective way for me to learn. Agree	The Textbook Selling Webinars were an effective way for me to learn. Somewhat agree	The Textbook Selling Webinars were an effective way for me to learn. Disagree	The Textbook Selling Webinars were an effective way for me to learn. Strongly Disagree	The Textbook Selling Webinars were an effective way for me to learn. Did not use this resource
The Textbook Selling Blog was a useful resource.	The Textbook Selling Blog was a useful resource. Strongly agree	The Textbook Selling Blog was a useful resource. Agree	The Textbook Selling Blog was a useful resource. Somewhat agree	The Textbook Selling Blog was a useful resource. Disagree	The Textbook Selling Blog was a useful resource. Strongly Disagree	The Textbook Selling Blog was a useful resource. Did not use this resource
The Textbook Season Tips posted on the Seller Account home page were informative.	The Textbook Season Tips posted on the Seller Account home page were informative. Strongly agree	The Textbook Season Tips posted on the Seller Account home page were informative. Agree	The Textbook Season Tips posted on the Seller Account home page were informative. Somewhat agree	The Textbook Season Tips posted on the Seller Account home page were informative. Disagree	The Textbook Season Tips posted on the Seller Account home page were informative. Strongly Disagree	The Textbook Season Tips posted on the Seller Account home page were informative. Did not use this resource
The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock.	The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock. Strongly agree	The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock. Agree	The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock. Somewhat agree	The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock. Disagree	The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock. Strongly Disagree	The list of Top Selling Textbooks posted to the Seller Success Board in May helped me make decisions about which books to stock. Did not use this resource
The Textbook Selling Tips Video was an effective way for me to learn.	The Textbook Selling Tips Video was an effective way for me to learn. Strongly agree	The Textbook Selling Tips Video was an effective way for me to learn. Agree	The Textbook Selling Tips Video was an effective way for me to learn. Somewhat agree	The Textbook Selling Tips Video was an effective way for me to learn. Disagree	The Textbook Selling Tips Video was an effective way for me to learn. Strongly Disagree	The Textbook Selling Tips Video was an effective way for me to learn. Did not use this resource
The Seller Help pages specific to Textbook Selling were a helpful reference.	The Seller Help pages specific to Textbook Selling were a helpful reference. Strongly agree	The Seller Help pages specific to Textbook Selling were a helpful reference. Agree	The Seller Help pages specific to Textbook Selling were a helpful reference. Somewhat agree	The Seller Help pages specific to Textbook Selling were a helpful reference. Disagree	The Seller Help pages specific to Textbook Selling were a helpful reference. Strongly Disagree	The Seller Help pages specific to Textbook Selling were a helpful reference. Did not use this resource

Comments:

8. Length of time you have been selling on Amazon.com:

Length of time you have been selling on Amazon.com: New seller – Less than 6 months

6-12 months

1-2 years

2-5 years

5 years or more

9. Are you an Individual Seller or a Pro Merchant subscriber?

Are you an Individual Seller or a Pro Merchant subscriber? Individual seller

Pro Merchant

10. Approximately how many textbooks did you sell in the months of December 2010 through the first week of February 2011?

Approximately how many textbooks did you sell in the months of December 2010 through the first week of February 2011? 1-5

6-10

11-25

26-100

100+

None

11. What is the most useful advice you could give to a new seller about selling textbooks during Textbook Season?

What is the most useful advice you could give to a new seller about selling textbooks during Textbook Season?

12. How can Amazon Services help you most during Textbook Season?

How can Amazon Services help you most during Textbook Season?