| Government has an e-mail newsletter or blog with regular “what’s new” updates. | | | | | |
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| Government provides updates via Twitter or a Facebook page. | | | | | |
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| Government provides all elected officials a government e-mail address and lists them publicly. | | | | | |
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| Government policy or law requires exclusive use government provided e-mail account for all public business. | | | | | |
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| Government provides uniform calendar of all public meetings and provides all meeting agendas online. | | | | | |
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| Agendas include links to all meeting documents and are placed online as soon as they are distributed to public body members. | | | | | |
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| Most public meetings are webcast live in video or audio and available on-demand. | | | | | |
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| All public meetings are required to be digitally recorded and placed online. | | | | | |
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| A "Democracy" section provides citizen-centric “get involved” educational information on the governing process, how to participate, how to effectively communicate with elected and other public officials, etc. | | | | | |
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| Government site provides timely dissemination of information through personalized e-mail "search" alerts on new content deep in their website. | | | | | |
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| Each elected official has their own section on the website for them to use in governance to communicate with their constituents | | | | | |
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