Skrivanek Client Satisfaction

1. How would you evaluate our services?

	very good	good	average	bad
Translation quality	*How would you evaluate our services? Translation quality very good	Translation quality good	Translation quality average	Translation quality bad
Specialized terminology of translated texts	Specialized terminology of translated texts very good	Specialized terminology of translated texts good	Specialized terminology of translated texts average	Specialized terminology of translated texts bad
Delivery terms	Delivery terms very good	Delivery terms good	Delivery terms average	Delivery terms bad
Speed and flexibility	Speed and flexibility very good	Speed and flexibility good	Speed and flexibility average	Speed and flexibility bad
Customer service	Customer service very good	Customer service good	Customer service average	Customer service bad
Expertise of employees	Expertise of employees very good	Expertise of employees good	Expertise of employees average	Expertise of employees bad
Communication and project management	Communication and project management very good	Communication and project management good	Communication and project management average	Communication and project management bad
Overall cooperation	Overall cooperation very good	Overall cooperation good	Overall cooperation average	Overall cooperation bad

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