Exit this survey Customer Sharpening Survey Question Title 1. Tell us a bit about you. Customer Type Area of focus Sex Demographics Wholesaler/Distributor Retailer Consumer/end user Other Demographics Customer Type menu Groomer Vet Pet Equine Cattle/horse fitter Other Demographics Area of focus menu Female Male Demographics Sex menu Question Title 2. Thinking about your dealings with our sharpening department 1.Extremely dissatified Extremely statisfied Work completed to high standard? Work completed to high standard? 1.Extremely dissatified Work completed to high standard? Work completed to high standard? Work completed to high standard? Work completed to high standard? Work completed to high standard? Work completed to high standard? Work completed to high standard? Work completed to high standard? Work completed to high standard? Extremely statisfied Completed in timely manner? Completed in timely manner? 1.Extremely dissatified Completed in timely manner? Completed in timely manner? Completed in timely manner? Completed in timely manner? Completed in timely manner? Completed in timely manner? Completed in timely manner? Completed in timely manner? Completed in timely manner? Extremely statisfied Staff were knowlegeable? Staff were knowlegeable? 1.Extremely dissatified Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Staff were knowlegeable? Extremely statisfied Staff were courteous? Staff were courteous? 1.Extremely dissatified Staff were courteous? Staff were courteous? Staff were courteous? Staff were courteous? Staff were courteous? Staff were courteous? Staff were courteous? Staff were courteous? Staff were courteous? Extremely statisfied Was the service value for money? Was the service value for money? 1.Extremely dissatified Was the service value for money? Was the service value for money? Was the service value for money? Was the service value for money? Was the service value for money? Was the service value for money? Was the service value for money? Was the service value for money? Was the service value for money? Extremely statisfied Further details Question Title 3. Sharpening Not likely at all. 0. 1 2 3 4 5 6 7 8 9 Extremely likely. 10. How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? Not likely at all. 0. How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 1 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 2 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 3 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 4 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 5 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 6 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 7 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 8 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? 9 How likely is it that you would recommend Botany Bay's sharpening service to a friend or colleague? Extremely likely. 10. Question Title 4. Further detail on the score you gave. If you rated us 9 or 10, what would you recommend about our sharpening service to a friend or colleague? If you rated us a 7 or 8, what is one thing we could do to improve your rating? If you rated us a 6 or less, what's the single most important improvement we should make? Question Title 5. What is your preferred brand of blade? Andis Oster Shear Magic Wahl Other (please specify) Question Title 6. Would you be willing for us to contact you for further information or to resolve any issues raised? Yes No Question Title 7. Further contact details: Contact name Daytime phone number Email Done
