Exit this survey

The Brunswick Centre uses a variety of methods to collect the views of the people who use the service in order to understand how you think we are doing!

Whether good or bad we do need you to tell us what you think of the services at the Brunswick Centre.

Using this method allows you to tell us what you think about the service without having to give your name (unless you chose to do so, or you have a complaint about a specific person and we need to investigate, in which case we would need your contact details as we are unable to respond to
anonymous complaints).

All responses to this survey will be checked by us on a regular basis. The survey is secure and password protected and we protect any personal data you share with us. If you would like more information on how we protect your data please see: https://www.thebrunswickcentre.org.uk/services . SurveyMonkey is also committed to data protection. You can view their policy here:  https://www.surveymonkey.com/mp/legal/privacy-policy/ 

The feedback will take no more than 5 minutes of your time.

Thank you for taking the time to feedback to us, we really appreciate it.

There are other ways you can feedback to us at any time:  

Emailing any member of the team (email addresses on our website www.thebrunswickcentre.org.uk or emailing us at info@thebrunswickcentre.org.uk)

Writing to us at our Huddersfiled office address: Marten House, Fern Street East, St. Andrew's Road, HD1 6SB.

Calling us on 01484 469 691 or 01422 341 764

Text our feedback mobile 07976 401 653 (please note, texts are received anonymously. Only include your name and number if you'd like us to contact you)

Speaking to any member of staff

Sending a text to any member of staff, mobile numbers available here: https://www.thebrunswickcentre.org.uk/contact 

Completing a comment card, widely available at any of our offices

Completing and returning one of our 'thumbs up/thumbs down' forms which are available from any member of staff

Taking part in evaluations of events and activities

Using our Complaints and Compliments procedure, available here: https://www.thebrunswickcentre.org.uk/news/your-voice-counts 

Emailing the chair person of the the Charity if you feel you cannot do any of the above at
chairperson@thebrunswickcentre.org.uk

Question Title

* 1. How many times have you used the services provided by The Brunswick Centre over the past three months? *This may include telephone support, attending meetings, attending groups, grant access, therapeutic services; getting sexual health resources such as condoms and lube (includuing getting these by our Condoms By Post service) etc.

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* 2. How satisfied are you with the service?

Overall, I rate the service as:

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* 3. How satisfied are you with the staff team?

Overall, I rate the staff team as:

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* 4. Are there things we could do better? If so, tell us in the box below:


* Remember you do not have to provide your name but if your feedback involves a complaint about a person, we will need to contact you in order to investigate and we do not respond to anonymous complaints.

********Optional question*********

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* 5. Are there things we get right and you feel you want to tell us about? If so, tell us in the text box below:

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* 6. On some occasions, we may like to contact people about the feedback they have sent us. If you do not mind us doing this please leave your contact details in the text box below:

If you feel that you need to complain to someone outside of the staff team you can also contact the Brunswick Centre's Chair of Trustees by emailing: chairperson@thebrunswickcentre.org.uk

ONLY GIVE US YOUR CONTACT DETIALS IF YOU HAVE A COMPLAINT OR YOU ARE HAPPY TO BE CONTACTED ABOUT THE FEEDBACK YOU HAVE LEFT US. Thank You!

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