1. Customer Service Campus Survey

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The Business and Financial Affairs Department's of Accounts Payable, Accounting Services and Contract and Procurement Management are committed to providing the best possible customer service to meet or exceed your expectations. In an effort to maintain a high level of customer service, we would appreciate you taking a few moments to complete this brief survey. We welcome your comments. All responses will remain confidential. Please let us know how we are doing.

It is simple to approve an invoice/submit an expenditure transfer/submit a requisition.

	Strongly Agree	Agree	Disagree	No Comment
Accounts Payable	*It is simple to approve an invoice/submit an expenditure transfer/submit a requisition. Accounts Payable Strongly Agree	Accounts Payable Agree	Accounts Payable Disagree	Accounts Payable No Comment
Accounting Services	Accounting Services Strongly Agree	Accounting Services Agree	Accounting Services Disagree	Accounting Services No Comment
Contract and Procurement Management	Contract and Procurement Management Strongly Agree	Contract and Procurement Management Agree	Contract and Procurement Management Disagree	Contract and Procurement Management No Comment

Submitted requests are processed in a timely and accurate manner

	Strongly Agree	Agree	Disagree	No Comment
Accounts Payable	*Submitted requests are processed in a timely and accurate manner Accounts Payable Strongly Agree	Accounts Payable Agree	Accounts Payable Disagree	Accounts Payable No Comment
Accounting Services	Accounting Services Strongly Agree	Accounting Services Agree	Accounting Services Disagree	Accounting Services No Comment
Contract and Procurement Management	Contract and Procurement Management Strongly Agree	Contract and Procurement Management Agree	Contract and Procurement Management Disagree	Contract and Procurement Management No Comment

Staff are knowledgeable and respond promptly to my inquiries

	Strongly Agree	Agree	Disagree	No Comment
Accounts Payable	*Staff are knowledgeable and respond promptly to my inquiries Accounts Payable Strongly Agree	Accounts Payable Agree	Accounts Payable Disagree	Accounts Payable No Comment
Accounting Services	Accounting Services Strongly Agree	Accounting Services Agree	Accounting Services Disagree	Accounting Services No Comment
Contract and Procurement Management	Contract and Procurement Management Strongly Agree	Contract and Procurement Management Agree	Contract and Procurement Management Disagree	Contract and Procurement Management No Comment

Policy and Procedures are clear and easy to follow

	Strongly Agree	Agree	Disagree	No Comment
Accounts Payable	*Policy and Procedures are clear and easy to follow Accounts Payable Strongly Agree	Accounts Payable Agree	Accounts Payable Disagree	Accounts Payable No Comment
Accounting Services	Accounting Services Strongly Agree	Accounting Services Agree	Accounting Services Disagree	Accounting Services No Comment
Contract and Procurement Management	Contract and Procurement Management Strongly Agree	Contract and Procurement Management Agree	Contract and Procurement Management Disagree	Contract and Procurement Management No Comment

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