Thank you for purchasing a Speakman Product. Please take this short survey to help us better serve you in the future.

1. What did you purchase a Speakman product for?

What did you purchase a Speakman product for? Gift

New home

New apartment

Replacement

Remodeling project

Other (please specify)

2. Where did you use your Speakman product?

Where did you use your Speakman product? Master Bathroom

Guest Bathroom

Child Bathroom

Gift for a friend

Other (please specify)

3. How did you hear about Speakman?

How did you hear about Speakman? Advertisment

Family

Friend

Search Engine (Google, Yahoo!, Bing etc.)

Social Media (Facebook, Twitter, etc.)

Affiliate Site

Used a Speakman Showerhead in a Hotel

Other (please specify)

4. Serving our customers is very important to us. Would being able to speak to a Speakman Customer Service Representative have made your purchase easier?

Serving our customers is very important to us. Would being able to speak to a Speakman Customer Service Representative have made your purchase easier? Yes

5. Are you satisfied with the performance of your showerhead?

	Unsatisfied	Somewhat Unsatisfied	Satisfied	Extremely Satisfied
Please select satisfaction level	*Are you satisfied with the performance of your showerhead? Please select satisfaction level Unsatisfied	Please select satisfaction level Somewhat Unsatisfied	Please select satisfaction level Satisfied	Please select satisfaction level Extremely Satisfied

6. If you were unsatisfied, please tell us why. Please note that this survey and your feedback is completely anonymous. However, we would love the chance to rectify your negative experience or product issues. Please leave your name and contact information so that we can do this or email us at customerservice@speakmancompany.com.

If you were unsatisfied, please tell us why. Please note that this survey and your feedback is completely anonymous. However, we would love the chance to rectify your negative experience or product issues. Please leave your name and contact information so that we can do this or email us at customerservice@speakmancompany.com.

7. Would you have an interest in other Speakman products for your home such as faucets, shower rods, shower valves, etc?

Would you have an interest in other Speakman products for your home such as faucets, shower rods, shower valves, etc? Yes

8. Did you find it easy to select and purchase your new showerhead on Speakman’s website ?

	Very Difficult	Difficult	Somewhat Difficult	Somewhat Easy	Easy	Very Easy
Please select from the following options	*Did you find it easy to select and purchase your new showerhead on Speakman’s website ? Please select from the following options Very Difficult	Please select from the following options Difficult	Please select from the following options Somewhat Difficult	Please select from the following options Somewhat Easy	Please select from the following options Easy	Please select from the following options Very Easy

9. What could Speakman do to make the selection and purchase process easier?

What could Speakman do to make the selection and purchase process easier?

10. Would you recommend your Speakman product to a friend?

Would you recommend your Speakman product to a friend? Definitely Yes

Possibly

Definitely Not

11. Are you...

Are you... Female

Male

12. How old are you?

How old are you? 25 & Under

26-40

41-64

65 & Over

13. Do you...

Do you... Own a home

Rent

Other (please specify)

14. We appreciate your business. Please use this space to provide any additional information you feel would be helpful for us to know to better serve you in the future.

We appreciate your business. Please use this space to provide any additional information you feel would be helpful for us to know to better serve you in the future.

Speakman Customer Survey

1. What did you purchase a Speakman product for?

2. Where did you use your Speakman product?

3. How did you hear about Speakman?

4. Serving our customers is very important to us. Would being able to speak to a Speakman Customer Service Representative have made your purchase easier?

5. Are you satisfied with the performance of your showerhead?

7. Would you have an interest in other Speakman products for your home such as faucets, shower rods, shower valves, etc?

8. Did you find it easy to select and purchase your new showerhead on Speakman’s website ?

9. What could Speakman do to make the selection and purchase process easier?

10. Would you recommend your Speakman product to a friend?

11. Are you...

12. How old are you?

13. Do you...

14. We appreciate your business. Please use this space to provide any additional information you feel would be helpful for us to know to better serve you in the future.