Outpatient booking and appointment system

We need your help to improve our outpatient booking and appointment system at the Princess Royal Hospital and the Royal Shrewsbury Hospital.
Your comments and feedback about your most recent outpatient experience will help us to make improvements, so that our patients receive a better service.
This survey is designed for use on a laptop or desktop computers, iPhones, iPad or iPod touch. We regret that it is not compatible with some devices such as BlackBerry and Treo.
Your answers will be treated in confidence. However, if you have particular concerns and would like us to look into this further please contact the Patient Advice and Liaison Service at your local hospital.

Thank you for your time,
The Patient Access Team, The Shrewsbury and Telford Hospital NHS Trust

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* 1. When did you last have an outpatient appointment at either the Princess Royal Hospital (PRH) or the Royal Shrewsbury Hospital (RSH)?

In the last month

Between one and three months

Between three and six months

Between six months and one year

Longer than one year

Don't know

I have never had an outpatient appointment at PRH or RSH

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* 2. Where was this outpatient appointment?

Princess Royal Hospital

Royal Shrewsbury Hospital

Other (please specify)

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* 3. Which area or speciality did you outpatient appointment relate to:

Head and Neck (e.g. ear nose and throat, dentistry, orthodontics and audiology)

Medicine (e.g. diabetes and endocrine, respiratory problems, heart problems, kidney services, neurology, stroke, dermatology)

Musculoskeletal (e.g. orthopaedics, pain management, rheumatology)

Cancer and Haematology services (e.g. chemotherapy, radiotherapy)

Ophthalmology (e.g. treatment of the eyes)

Surgical (e.g. urology, breast surgery, vascular surgery, general surgery, gastroenterology, endoscopy, abdominal surgery)

Therapies (e.g. physiotherapy, occupational therapy, speech and language therapy, dietetics)

Women and Children’s (e.g. paediatrics, maternity/obstetrics, fertility, gynaecology)

Not sure

Other (please specify)