Residential Survey

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1. Who is your preferred service provider? (check all that apply)

Who is your preferred service provider? (check all that apply) None (skip to question #3)

RTC

Dish Network

Sprint

DirecTV

Charter

Verizon

T-mobile

AT&T

Comcast

Other (please specify)

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2. Would you recommend this service to a friend?

	Very unlikely	Somewhat unlikely	Somewhat likely	Very likely	N/A
Charter	*Would you recommend this service to a friend? Charter Very unlikely	Charter Somewhat unlikely	Charter Somewhat likely	Charter Very likely	Charter N/A
Verizon	Verizon Very unlikely	Verizon Somewhat unlikely	Verizon Somewhat likely	Verizon Very likely	Verizon N/A
Dish Network	Dish Network Very unlikely	Dish Network Somewhat unlikely	Dish Network Somewhat likely	Dish Network Very likely	Dish Network N/A
RTC	RTC Very unlikely	RTC Somewhat unlikely	RTC Somewhat likely	RTC Very likely	RTC N/A
DirecTV	DirecTV Very unlikely	DirecTV Somewhat unlikely	DirecTV Somewhat likely	DirecTV Very likely	DirecTV N/A
AT&T	AT&T Very unlikely	AT&T Somewhat unlikely	AT&T Somewhat likely	AT&T Very likely	AT&T N/A
T-mobile	T-mobile Very unlikely	T-mobile Somewhat unlikely	T-mobile Somewhat likely	T-mobile Very likely	T-mobile N/A
Comcast	Comcast Very unlikely	Comcast Somewhat unlikely	Comcast Somewhat likely	Comcast Very likely	Comcast N/A

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3. Are you interested in new services such as?: (check all that apply)

Are you interested in new services such as?: (check all that apply) A one number service which integrates mobile, home, work, and fax numbers into one point of contact

Faster Internet Speeds

Automatic online back-up of your personal documents such as pictures, home video, etc.

Identity Theft Insurance

TV content on your computer such as espn360.com

Home Theater/Audio System

Voicemail to email

Fix my home PC from a remote location

Not interested in new services

Other (please specify)

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4. How do you prefer to interact with your service provider? (check all that apply)

How do you prefer to interact with your service provider? (check all that apply) Face-to-Face

Mail

Phone

Online (website, chat, text)

Other (please specify)

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5. Your Number: (Ex. 706-965-1234)

Your Number: (Ex. 706-965-1234)

Residential Survey

*1. Who is your preferred service provider? (check all that apply)

*2. Would you recommend this service to a friend?

*3. Are you interested in new services such as?: (check all that apply)

*4. How do you prefer to interact with your service provider? (check all that apply)

*5. Your Number: (Ex. 706-965-1234)

*
1. Who is your preferred service provider? (check all that apply)

*
2. Would you recommend this service to a friend?

*
3. Are you interested in new services such as?: (check all that apply)

*
4. How do you prefer to interact with your service provider? (check all that apply)

*
5. Your Number: (Ex. 706-965-1234)