Rancho Cordova Fair Housing Survey - Provider
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1. Provider

As a provider of affordable housing, housing services or a housing advocate you provide Rancho Cordova a unique perspective into the fair housing environment of our community. Your responses will be used to determine the level of need and the types of fair housing programs implemented by Rancho Cordova. Please use the following definition of housing discrimination to answer the questions in this survey. It is illegal to discriminate because of race, color, religion, sex, handicap, familial status, or national origin when:

	Renting or selling housing
	Providing real estate services
	Advertising housing for sale or rent
	Providing home loans for purchase or improvement

1. How common do you believe it is to experience housing discrimination in Rancho Cordova?

How common do you believe it is to experience housing discrimination in Rancho Cordova? Never happens

Rarely

Somewhat rarely

Somewhat commonly

Commonly

Don’t know

2. In the past 3 years, housing discrimination in Rancho Cordova:

In the past 3 years, housing discrimination in Rancho Cordova: Has become much more of a problem

Has become somewhat more of a problem

Has become somewhat less of a problem

Has become much less of a problem

Is not a problem in my community

3. How well do you feel your clientele understand their fair housing rights?

How well do you feel your clientele understand their fair housing rights? Very well

Somewhat well

Somewhat poorly

Very poorly

Not at all

*
4. How do you communicate with your clientele? Please check the top 3 methods.

	1	2	3
Cable television	*How do you communicate with your clientele? Please check the top 3 methods. Cable television 1	Cable television 2	Cable television 3
Radio	Radio 1	Radio 2	Radio 3
Newspaper	Newspaper 1	Newspaper 2	Newspaper 3
Website	Website 1	Website 2	Website 3
Online videos	Online videos 1	Online videos 2	Online videos 3
Online social networks	Online social networks 1	Online social networks 2	Online social networks 3
Other	Other 1	Other 2	Other 3

If other, please specify.

5. If your clientele experienced housing discrimination, do you think they would report it to the City or to another government agency?

If your clientele experienced housing discrimination, do you think they would report it to the City or to another government agency? Definitely would not

Probably would not

Probably would

Definitely would

Don’t know

6. If your clientele experienced housing discrimination, do you think they would report it to a fair housing advocate or lawyer?

If your clientele experienced housing discrimination, do you think they would report it to a fair housing advocate or lawyer? Definitely would not

Probably would not

Probably would

Definitely would

Don’t know

7. If your clientele experienced housing discrimination, what are some reasons you believe they might not want to report it?

If your clientele experienced housing discrimination, what are some reasons you believe they might not want to report it? Fear of reprisal

Belief that no meaningful action will take place

Don’t want the hassle/don’t have the time

Don’t feel I understand my fair housing rights

Other (please specify)

8. Have one or more of your clientele personally experienced housing discrimination within the past 12 months?

Have one or more of your clientele personally experienced housing discrimination within the past 12 months? Yes

9. If yes to #8, what was the nature of discrimination.

If yes to #8, what was the nature of discrimination. National origin

Religion

Race/ethnicity

Disability

Age

Gender

Marital status

Presence/absence of children

Household size

Other (please specify)

10. If yes to #8, what was the form of discrimination.

If yes to #8, what was the form of discrimination. Refusal to rent or sell housing

Refusal to show available housing

Being given false or misleading information about the availability of housing for sale or for rent

Being told false or misleading information about the price or rent of housing for sale or for rent

Having different conditions imposed on the purchase or rental of housing for sale or for rent (deposit amount, “key money” requirements, commission amount, etc.)

Being shown housing for sale or for rent only in certain areas or not in certain areas

Other (please specify)

11. If yes to #8, was action taken?

If yes to #8, was action taken? I consulted a fair housing counselor/advocate

I consulted an attorney

I filed suit in civil court

I filed a complaint with law enforcement

no action taken

Other (please specify)

12. If action was taken, what was the result?

If action was taken, what was the result? Resolved prior to formal action

Formal mediation/reconciliation

Out-of-court civil settlement

Court-ordered civil settlement

Criminal complaint filed by law enforcement agency

No action taken

Other (please specify)

13. How often do you think housing discrimination occurs in the following areas?

	Never	Rare	Somewhat Rare	Somewhat Common	Common Don't Know
Purchase of Housing	*How often do you think housing discrimination occurs in the following areas? Purchase of Housing Never	Purchase of Housing Rare	Purchase of Housing Somewhat Rare	Purchase of Housing Somewhat Common	Purchase of Housing Common Don't Know
Rental of Housing	Rental of Housing Never	Rental of Housing Rare	Rental of Housing Somewhat Rare	Rental of Housing Somewhat Common	Rental of Housing Common Don't Know
Mortgage Lending	Mortgage Lending Never	Mortgage Lending Rare	Mortgage Lending Somewhat Rare	Mortgage Lending Somewhat Common	Mortgage Lending Common Don't Know
Homeowners Insurance	Homeowners Insurance Never	Homeowners Insurance Rare	Homeowners Insurance Somewhat Rare	Homeowners Insurance Somewhat Common	Homeowners Insurance Common Don't Know

14. Of the types of housing discrimination that you believe may occur in Rancho Cordova, how common do you think are the following types?

	Never	Rare	Somewhat Rare	Somewhat Common	Common	Don't Know
Refusal to rent or sell housing	*Of the types of housing discrimination that you believe may occur in Rancho Cordova, how common do you think are the following types? Refusal to rent or sell housing Never	Refusal to rent or sell housing Rare	Refusal to rent or sell housing Somewhat Rare	Refusal to rent or sell housing Somewhat Common	Refusal to rent or sell housing Common	Refusal to rent or sell housing Don't Know
Refusal to show available housing	Refusal to show available housing Never	Refusal to show available housing Rare	Refusal to show available housing Somewhat Rare	Refusal to show available housing Somewhat Common	Refusal to show available housing Common	Refusal to show available housing Don't Know
Being given false or misleading information about the availability of housing for sale or for rent	Being given false or misleading information about the availability of housing for sale or for rent Never	Being given false or misleading information about the availability of housing for sale or for rent Rare	Being given false or misleading information about the availability of housing for sale or for rent Somewhat Rare	Being given false or misleading information about the availability of housing for sale or for rent Somewhat Common	Being given false or misleading information about the availability of housing for sale or for rent Common	Being given false or misleading information about the availability of housing for sale or for rent Don't Know
Being told false or misleading information about the price or rent of housing for sale or for rent	Being told false or misleading information about the price or rent of housing for sale or for rent Never	Being told false or misleading information about the price or rent of housing for sale or for rent Rare	Being told false or misleading information about the price or rent of housing for sale or for rent Somewhat Rare	Being told false or misleading information about the price or rent of housing for sale or for rent Somewhat Common	Being told false or misleading information about the price or rent of housing for sale or for rent Common	Being told false or misleading information about the price or rent of housing for sale or for rent Don't Know
Having different conditions imposed on the purchase or rental of housing for sale or for rent	Having different conditions imposed on the purchase or rental of housing for sale or for rent Never	Having different conditions imposed on the purchase or rental of housing for sale or for rent Rare	Having different conditions imposed on the purchase or rental of housing for sale or for rent Somewhat Rare	Having different conditions imposed on the purchase or rental of housing for sale or for rent Somewhat Common	Having different conditions imposed on the purchase or rental of housing for sale or for rent Common	Having different conditions imposed on the purchase or rental of housing for sale or for rent Don't Know
Being shown housing for sale or for rent only in certain areas or not in certain areas	Being shown housing for sale or for rent only in certain areas or not in certain areas Never	Being shown housing for sale or for rent only in certain areas or not in certain areas Rare	Being shown housing for sale or for rent only in certain areas or not in certain areas Somewhat Rare	Being shown housing for sale or for rent only in certain areas or not in certain areas Somewhat Common	Being shown housing for sale or for rent only in certain areas or not in certain areas Common	Being shown housing for sale or for rent only in certain areas or not in certain areas Don't Know
Other	Other Never	Other Rare	Other Somewhat Rare	Other Somewhat Common	Other Common	Other Don't Know

If other, please describe.

15. Of the categories of housing discrimination that may occur in Rancho Cordova, how common do you think are the following types?

	Never	Rare	Somewhat Rare	Somewhat Common	Common	Don't Know
National origin	*Of the categories of housing discrimination that may occur in Rancho Cordova, how common do you think are the following types? National origin Never	National origin Rare	National origin Somewhat Rare	National origin Somewhat Common	National origin Common	National origin Don't Know
Religion	Religion Never	Religion Rare	Religion Somewhat Rare	Religion Somewhat Common	Religion Common	Religion Don't Know
Race/ethnicity	Race/ethnicity Never	Race/ethnicity Rare	Race/ethnicity Somewhat Rare	Race/ethnicity Somewhat Common	Race/ethnicity Common	Race/ethnicity Don't Know
Disability	Disability Never	Disability Rare	Disability Somewhat Rare	Disability Somewhat Common	Disability Common	Disability Don't Know
Age	Age Never	Age Rare	Age Somewhat Rare	Age Somewhat Common	Age Common	Age Don't Know
Gender	Gender Never	Gender Rare	Gender Somewhat Rare	Gender Somewhat Common	Gender Common	Gender Don't Know
Marital status	Marital status Never	Marital status Rare	Marital status Somewhat Rare	Marital status Somewhat Common	Marital status Common	Marital status Don't Know
Presence/absence of children	Presence/absence of children Never	Presence/absence of children Rare	Presence/absence of children Somewhat Rare	Presence/absence of children Somewhat Common	Presence/absence of children Common	Presence/absence of children Don't Know
Household size	Household size Never	Household size Rare	Household size Somewhat Rare	Household size Somewhat Common	Household size Common	Household size Don't Know
Language	Language Never	Language Rare	Language Somewhat Rare	Language Somewhat Common	Language Common	Language Don't Know
Other	Other Never	Other Rare	Other Somewhat Rare	Other Somewhat Common	Other Common	Other Don't Know

If other, please describe.

16. How likely do you believe it is for a member of one the following groups to experience housing discrimination in Rancho Cordova?

	Never	Rare	Somewhat Rare	Somewhat Common	Common	Don't Know
Black/African American	*How likely do you believe it is for a member of one the following groups to experience housing discrimination in Rancho Cordova? Black/African American Never	Black/African American Rare	Black/African American Somewhat Rare	Black/African American Somewhat Common	Black/African American Common	Black/African American Don't Know
Asian or Pacific Islander	Asian or Pacific Islander Never	Asian or Pacific Islander Rare	Asian or Pacific Islander Somewhat Rare	Asian or Pacific Islander Somewhat Common	Asian or Pacific Islander Common	Asian or Pacific Islander Don't Know
Hispanic/Latino	Hispanic/Latino Never	Hispanic/Latino Rare	Hispanic/Latino Somewhat Rare	Hispanic/Latino Somewhat Common	Hispanic/Latino Common	Hispanic/Latino Don't Know
Mixed race persons	Mixed race persons Never	Mixed race persons Rare	Mixed race persons Somewhat Rare	Mixed race persons Somewhat Common	Mixed race persons Common	Mixed race persons Don't Know
Un-married couples	Un-married couples Never	Un-married couples Rare	Un-married couples Somewhat Rare	Un-married couples Somewhat Common	Un-married couples Common	Un-married couples Don't Know
Families with children	Families with children Never	Families with children Rare	Families with children Somewhat Rare	Families with children Somewhat Common	Families with children Common	Families with children Don't Know
Single parent families	Single parent families Never	Single parent families Rare	Single parent families Somewhat Rare	Single parent families Somewhat Common	Single parent families Common	Single parent families Don't Know
Large families	Large families Never	Large families Rare	Large families Somewhat Rare	Large families Somewhat Common	Large families Common	Large families Don't Know
Immigrant families	Immigrant families Never	Immigrant families Rare	Immigrant families Somewhat Rare	Immigrant families Somewhat Common	Immigrant families Common	Immigrant families Don't Know
Persons who do not speak English as their first language	Persons who do not speak English as their first language Never	Persons who do not speak English as their first language Rare	Persons who do not speak English as their first language Somewhat Rare	Persons who do not speak English as their first language Somewhat Common	Persons who do not speak English as their first language Common	Persons who do not speak English as their first language Don't Know

17. How effective do you believe the following methods would be at communicating fair housing rights in Rancho Cordova?

	Very ineffective	Somewhat ineffective	Somewhat effective	Very effective	Don’t know
Cable Television	*How effective do you believe the following methods would be at communicating fair housing rights in Rancho Cordova? Cable Television Very ineffective	Cable Television Somewhat ineffective	Cable Television Somewhat effective	Cable Television Very effective	Cable Television Don’t know
Radio	Radio Very ineffective	Radio Somewhat ineffective	Radio Somewhat effective	Radio Very effective	Radio Don’t know
Newspaper	Newspaper Very ineffective	Newspaper Somewhat ineffective	Newspaper Somewhat effective	Newspaper Very effective	Newspaper Don’t know
Government Websites	Government Websites Very ineffective	Government Websites Somewhat ineffective	Government Websites Somewhat effective	Government Websites Very effective	Government Websites Don’t know
Online videos	Online videos Very ineffective	Online videos Somewhat ineffective	Online videos Somewhat effective	Online videos Very effective	Online videos Don’t know
Online social networks	Online social networks Very ineffective	Online social networks Somewhat ineffective	Online social networks Somewhat effective	Online social networks Very effective	Online social networks Don’t know
Public workshops	Public workshops Very ineffective	Public workshops Somewhat ineffective	Public workshops Somewhat effective	Public workshops Very effective	Public workshops Don’t know

18. What is the importance of educating the following groups about fair housing in Rancho Cordova?

	Not at all important	Not very important	Somewhat important	Very important	Don’t know
Average Resident	*What is the importance of educating the following groups about fair housing in Rancho Cordova? Average Resident Not at all important	Average Resident Not very important	Average Resident Somewhat important	Average Resident Very important	Average Resident Don’t know
Real Estate Brokers/Agents	Real Estate Brokers/Agents Not at all important	Real Estate Brokers/Agents Not very important	Real Estate Brokers/Agents Somewhat important	Real Estate Brokers/Agents Very important	Real Estate Brokers/Agents Don’t know
Mortgage Lenders	Mortgage Lenders Not at all important	Mortgage Lenders Not very important	Mortgage Lenders Somewhat important	Mortgage Lenders Very important	Mortgage Lenders Don’t know
Property Managers/Landlords	Property Managers/Landlords Not at all important	Property Managers/Landlords Not very important	Property Managers/Landlords Somewhat important	Property Managers/Landlords Very important	Property Managers/Landlords Don’t know
Home Insurance Agents	Home Insurance Agents Not at all important	Home Insurance Agents Not very important	Home Insurance Agents Somewhat important	Home Insurance Agents Very important	Home Insurance Agents Don’t know

Rancho Cordova Fair Housing Survey - ProviderExit this survey

1. Provider

1. How common do you believe it is to experience housing discrimination in Rancho Cordova?

2. In the past 3 years, housing discrimination in Rancho Cordova:

3. How well do you feel your clientele understand their fair housing rights?

*4. How do you communicate with your clientele? Please check the top 3 methods.

5. If your clientele experienced housing discrimination, do you think they would report it to the City or to another government agency?

6. If your clientele experienced housing discrimination, do you think they would report it to a fair housing advocate or lawyer?

7. If your clientele experienced housing discrimination, what are some reasons you believe they might not want to report it?

8. Have one or more of your clientele personally experienced housing discrimination within the past 12 months?

9. If yes to #8, what was the nature of discrimination.

10. If yes to #8, what was the form of discrimination.

11. If yes to #8, was action taken?

12. If action was taken, what was the result?

13. How often do you think housing discrimination occurs in the following areas?

14. Of the types of housing discrimination that you believe may occur in Rancho Cordova, how common do you think are the following types?

15. Of the categories of housing discrimination that may occur in Rancho Cordova, how common do you think are the following types?

16. How likely do you believe it is for a member of one the following groups to experience housing discrimination in Rancho Cordova?

17. How effective do you believe the following methods would be at communicating fair housing rights in Rancho Cordova?

18. What is the importance of educating the following groups about fair housing in Rancho Cordova?

Rancho Cordova Fair Housing Survey - Provider
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*
4. How do you communicate with your clientele? Please check the top 3 methods.