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Patient Satisfaction Questionnaire
Office Staff and Procedures
9%
In your initial contact by phone, were our receptionists:
(Required.)
Yes
No
Courteous?
Yes
No
Helpful?
Yes
No
During your visits to the office, were our receptionists:
(Required.)
Yes
No
Friendly?
Yes
No
Responsive?
Yes
No
Did the waiting time seem reasonable to you?
(Required.)
Yes
No
Other (please specify)