Patient Satisfaction Questionnaire
Office Staff and Procedures
9%
In your initial contact by phone, were our receptionists:
Yes
No
Courteous?
In your initial contact by phone, were our receptionists: Courteous? Yes
Courteous? No
Helpful?
Helpful? Yes
Helpful? No
During your visits to the office, were our receptionists:
Yes
No
Friendly?
During your visits to the office, were our receptionists: Friendly? Yes
Friendly? No
Responsive?
Responsive? Yes
Responsive? No
Did the waiting time seem reasonable to you?
Did the waiting time seem reasonable to you?
Yes
No
Other (please specify)
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