DCA's Office of Downtown Development Customer Service Surve Survey

The Office of Downtown Development (ODD) strives to provide our clients with the best service possible. In an effort to better serve you and assess our team members' success in providing quality service, please take a few moments to complete this short survey. Your feedback is greatly appreciated.

	Extremely				Average					Not at all	N/A
How helpful are our team members?	How helpful are our team members? Extremely	How helpful are our team members?	How helpful are our team members?	How helpful are our team members?	How helpful are our team members? Average	How helpful are our team members?	How helpful are our team members?	How helpful are our team members?	How helpful are our team members?	How helpful are our team members? Not at all	How helpful are our team members? N/A
How courteous are our team members?	How courteous are our team members? Extremely	How courteous are our team members?	How courteous are our team members?	How courteous are our team members?	How courteous are our team members? Average	How courteous are our team members?	How courteous are our team members?	How courteous are our team members?	How courteous are our team members?	How courteous are our team members? Not at all	How courteous are our team members? N/A
How accessible are our team members?	How accessible are our team members? Extremely	How accessible are our team members?	How accessible are our team members?	How accessible are our team members?	How accessible are our team members? Average	How accessible are our team members?	How accessible are our team members?	How accessible are our team members?	How accessible are our team members?	How accessible are our team members? Not at all	How accessible are our team members? N/A
How responsive are our team members?	How responsive are our team members? Extremely	How responsive are our team members?	How responsive are our team members?	How responsive are our team members?	How responsive are our team members? Average	How responsive are our team members?	How responsive are our team members?	How responsive are our team members?	How responsive are our team members?	How responsive are our team members? Not at all	How responsive are our team members? N/A
How knowledgeable are our team members?	How knowledgeable are our team members? Extremely	How knowledgeable are our team members?	How knowledgeable are our team members?	How knowledgeable are our team members?	How knowledgeable are our team members? Average	How knowledgeable are our team members?	How knowledgeable are our team members?	How knowledgeable are our team members?	How knowledgeable are our team members?	How knowledgeable are our team members? Not at all	How knowledgeable are our team members? N/A

Extremely

Average

Not at all

N/A

How helpful are our team members?

How helpful are our team members? Extremely

How helpful are our team members?

How helpful are our team members? Average

How helpful are our team members?

How helpful are our team members? Not at all

How helpful are our team members? N/A

How courteous are our team members?

How courteous are our team members? Extremely

How courteous are our team members?

How courteous are our team members? Average

How courteous are our team members?

How courteous are our team members? Not at all

How courteous are our team members? N/A

How accessible are our team members?

How accessible are our team members? Extremely

How accessible are our team members?

How accessible are our team members? Average

How accessible are our team members?

How accessible are our team members? Not at all

How accessible are our team members? N/A

How responsive are our team members?

How responsive are our team members? Extremely

How responsive are our team members?

How responsive are our team members? Average

How responsive are our team members?

How responsive are our team members? Not at all

How responsive are our team members? N/A

How knowledgeable are our team members?

How knowledgeable are our team members? Extremely

How knowledgeable are our team members?

How knowledgeable are our team members? Average

How knowledgeable are our team members?

How knowledgeable are our team members? Not at all

How knowledgeable are our team members? N/A

DCA's Office of Downtown Development Customer Service Surve

Faster, Friendlier, Easier

Question Title

* 1. Who provided service to you? (check all that apply)

Question Title

* 2. Based on your most recent experience with team members from DCA's Office of Downtown Development, please answer the following questions using the rating scale indicated.