OCTC Customer Satisfaction Survey

Thank you for taking the time to complete this brief survey. It is our objective to serve the needs of the public in a professional,courteous and expedient manner. Your input is a valuable tool describing how well we do our job or where we might make improvements. We welcome and would appreciate your comments or suggestions.

Question Title

1. How did you contact the Okaloosa County Tax Collector's Office? (Required.)

In person Shalimar branch

In person Crestview branch

In person Eglin branch

In person Niceville branch

In person Destin branch

Website

Phone

Mail

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2. On what date did you conduct business with our office? (Required.)

Date / Time

Date

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3. What was the name of the Agent who assisted you? (Type "N/A" if transaction did not involve an Agent)

Question Title

4. What type of transaction(s) did you process?

Vehicle / Vessel Registration Renewal

Vehicle / Vessel Title Application

Drivers License / Identification Card

Tax Payment

Hunting/Fishing License

Business Tax Receipt (BTR)

Drivers License / Identification Card

Birth Certificate

Concealed Weapon

Dealer Work

Parking Placard

Information/Inquiry

Other (please specify)

Question Title

5. Please rate your overall impression of the Agent who assisted you. (Required.)

Excellent

Above Average

Satisfactory

Poor

Website

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6. Please rate your overall impression of this Office and/or your transaction:

Excellent

Above Average

Satisfactory

Poor

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7. Do you have any comments about the service you received and/or suggestions on how we might better serve your needs?

Question Title

8. Although your contact information is optional, please tell us where you are located so we can better understand the demographics of those we serve:

Name:

Company:

Address:

Address 2:

City/Town:

State:

ZIP:

Country:

Email Address:

Phone Number:

Question Title

* 1. How did you contact the Okaloosa County Tax Collector's Office? (Required.)

Question Title

* 2. On what date did you conduct business with our office? (Required.)

Question Title

* 3. What was the name of the Agent who assisted you? (Type "N/A" if transaction did not involve an Agent)

Question Title

* 4. What type of transaction(s) did you process?

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* 5. Please rate your overall impression of the Agent who assisted you. (Required.)

Question Title

* 6. Please rate your overall impression of this Office and/or your transaction:

Question Title

* 7. Do you have any comments about the service you received and/or suggestions on how we might better serve your needs?

Question Title

* 8. Although your contact information is optional, please tell us where you are located so we can better understand the demographics of those we serve:

1. How did you contact the Okaloosa County Tax Collector's Office? (Required.)

2. On what date did you conduct business with our office? (Required.)

3. What was the name of the Agent who assisted you? (Type "N/A" if transaction did not involve an Agent)

4. What type of transaction(s) did you process?

5. Please rate your overall impression of the Agent who assisted you. (Required.)

6. Please rate your overall impression of this Office and/or your transaction:

7. Do you have any comments about the service you received and/or suggestions on how we might better serve your needs?

8. Although your contact information is optional, please tell us where you are located so we can better understand the demographics of those we serve: