Napster Member Survey

Welcome!

Thanks for taking the Napster member survey. It should only take approximately 5-8 minutes to complete. Your feedback is important to us and will help us improve Napster's products and service for all members.

We’d love to from you. Whether you've had a good experience or a bad experience using the Napster service, or if you have suggestions for features, PLEASE let us know! We read all feedback, and even if we don't respond to yours, be assured we're taking action.

If you are having technical issues, have questions about your account, or just need assistance, please click on the HELP link in the top-left corner of the Napster service..

Napster will not release or share any of your personal information collected in this survey or use it to advertise or sell to you. Please read our privacy policy to learn more.

1. How did you first learn about Napster?

How did you first learn about Napster? Saw an ad about Napster

Learned about Napster online

A friend recommended it to me

Learned about Napster in a Best Buy store

Read about it in a magazine or newspaper

Purchased a portable music player or other hardware that came with Napster or included a Napster flyer or insert

Other (please specify)

2. How long have you been using Napster?

How long have you been using Napster? 1 week or less

One month or less

>1 and <3 months

>4 and <6 months

>6 and <12 months

>12 months

3. How satisfied are you with Napster overall?

How satisfied are you with Napster overall? Very satisfied

Satisfied

Neither satisfied or dissatisfied

Dissatisfied

Very Dissatisfied

4. Overall, would you recommend Napster to a friend?

Overall, would you recommend Napster to a friend? Yes

Maybe

5. Please explain why you would or would not recommend Napster to a friend?

Please explain why you would or would not recommend Napster to a friend?

Napster Member Survey - 5.1

1. How did you first learn about Napster?

2. How long have you been using Napster?

3. How satisfied are you with Napster overall?

4. Overall, would you recommend Napster to a friend?

5. Please explain why you would or would not recommend Napster to a friend?