2011 MTA Metro-North Bike Mount Survey2011 MTA Metro-North Bike Mount Survey

Bike Mount "A"

Bike Mount "B"

1. Which bike mount did you use? (They were labeled)

Which bike mount did you use? (They were labeled) Both

Bike Mount "A"

Bike Mount "B"

2. If you tried Bike Mount "A" Tell us how satisfied you are with each of the following:

	Very Satisfied	Somewhat Satisfied	Not Very Satisfied	Not At All Satisfied
Ease of mounting the bike	*If you tried Bike Mount "A" Tell us how satisfied you are with each of the following: Ease of mounting the bike Very Satisfied	Ease of mounting the bike Somewhat Satisfied	Ease of mounting the bike Not Very Satisfied	Ease of mounting the bike Not At All Satisfied
Ease of dismounting the bike	Ease of dismounting the bike Very Satisfied	Ease of dismounting the bike Somewhat Satisfied	Ease of dismounting the bike Not Very Satisfied	Ease of dismounting the bike Not At All Satisfied
Sturdiness of the bike rack	Sturdiness of the bike rack Very Satisfied	Sturdiness of the bike rack Somewhat Satisfied	Sturdiness of the bike rack Not Very Satisfied	Sturdiness of the bike rack Not At All Satisfied
Ability to keep the bike sturdy during your trip	Ability to keep the bike sturdy during your trip Very Satisfied	Ability to keep the bike sturdy during your trip Somewhat Satisfied	Ability to keep the bike sturdy during your trip Not Very Satisfied	Ability to keep the bike sturdy during your trip Not At All Satisfied
Clarity of instructions for use	Clarity of instructions for use Very Satisfied	Clarity of instructions for use Somewhat Satisfied	Clarity of instructions for use Not Very Satisfied	Clarity of instructions for use Not At All Satisfied

3. If you tried Bike Mount "B" Tell us how satisfied you are with each of the following:

	Very Satisfied	Somewhat Satisfied	Not Very Satisfied	Not At All Satisfied
Ease of mounting the bike	*If you tried Bike Mount "B" Tell us how satisfied you are with each of the following: Ease of mounting the bike Very Satisfied	Ease of mounting the bike Somewhat Satisfied	Ease of mounting the bike Not Very Satisfied	Ease of mounting the bike Not At All Satisfied
Ease of dismounting the bike	Ease of dismounting the bike Very Satisfied	Ease of dismounting the bike Somewhat Satisfied	Ease of dismounting the bike Not Very Satisfied	Ease of dismounting the bike Not At All Satisfied
Sturdiness of the bike rack	Sturdiness of the bike rack Very Satisfied	Sturdiness of the bike rack Somewhat Satisfied	Sturdiness of the bike rack Not Very Satisfied	Sturdiness of the bike rack Not At All Satisfied
Ability to keep the bike sturdy during your trip	Ability to keep the bike sturdy during your trip Very Satisfied	Ability to keep the bike sturdy during your trip Somewhat Satisfied	Ability to keep the bike sturdy during your trip Not Very Satisfied	Ability to keep the bike sturdy during your trip Not At All Satisfied
Clarity of instructions for use	Clarity of instructions for use Very Satisfied	Clarity of instructions for use Somewhat Satisfied	Clarity of instructions for use Not Very Satisfied	Clarity of instructions for use Not At All Satisfied

4. Please give us your comments on why you rated any of the above items as you did and/or give us additional feedback on the bicycle mount(s) that you used.

Please give us your comments on why you rated any of the above items as you did and/or give us additional feedback on the bicycle mount(s) that you used.

5. What type of bike will you typically use onboard the train?

What type of bike will you typically use onboard the train? Mountain/Cruiser Bike

Hybrid Bike

Road Bike

6. The tires are the point of contact for the bike mount. We would like to know a little more about your tires so we can better accommodate your bike. Please tell us the approximate dimensions of your tires. Please indicate whether your measurement is in inches or millimeters

The tires are the point of contact for the bike mount. We would like to know a little more about your tires so we can better accommodate your bike. Please tell us the approximate dimensions of your tires. Please indicate whether your measurement is in inches or millimeters Tire size (diameter)
Rim width
Wheel base (space between axles)

7. If you have tried both bike mounts "A" and "B", which did you prefer and why? If neither was acceptable, please explain why.

If you have tried both bike mounts "A" and "B", which did you prefer and why? If neither was acceptable, please explain why.

2011 MTA Metro-North Bike Mount SurveyExit this survey

2011 MTA Metro-North Bike Mount Survey
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