2011 MTA Metro-North Bike Mount Survey

 
Bike Mount "A"
Image as described above
Bike Mount "B"
Image as described above
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1. Which bike mount did you use? (They were labeled)
2. If you tried Bike Mount "A" Tell us how satisfied you are with each of the following:
Very SatisfiedSomewhat SatisfiedNot Very SatisfiedNot At All Satisfied
Ease of mounting the bike
Ease of dismounting the bike
Sturdiness of the bike rack
Ability to keep the bike sturdy during your trip
Clarity of instructions for use
3. If you tried Bike Mount "B" Tell us how satisfied you are with each of the following:
Very SatisfiedSomewhat SatisfiedNot Very SatisfiedNot At All Satisfied
Ease of mounting the bike
Ease of dismounting the bike
Sturdiness of the bike rack
Ability to keep the bike sturdy during your trip
Clarity of instructions for use
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4. Please give us your comments on why you rated any of the above items as you did and/or give us additional feedback on the bicycle mount(s) that you used.
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5. What type of bike will you typically use onboard the train?
6. The tires are the point of contact for the bike mount. We would like to know a little more about your tires so we can better accommodate your bike. Please tell us the approximate dimensions of your tires. Please indicate whether your measurement is in inches or millimeters
7. If you have tried both bike mounts "A" and "B", which did you prefer and why? If neither was acceptable, please explain why.
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