2012 Medical Product Outsourcing OEM Survey

Medical Product Outsourcing is surveying medical device manufacturers about their attitudes toward and practices in outsourcing. Please complete the form below and submit your responses no later than July 20. Respondents will get a chance to win one of a Barnes & Noble NOOK electronic reader. Winners will be contacted by July 27. All information will remain confidential.
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1. What is your firm's primary market segment? (Select one)
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2. What is your job function? (Select one)
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3. What is your job title?
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4. Are you satisfied with your outsourcing options today?
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5. Do you believe outsourcing providers are keeping up with your needs?
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6. What categories of products and services do you currently outsource? (Select all that apply)
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7. How do you expect your company's outsourcing to change in the next year?
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8. How have current economic conditions altered your outsourcing activities?
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9. Rate from 1-5 how important the following are in your decision to outsource (5 being the most important).
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Price
Time to market
Access to technology
Quality
Management focus
Proximity to market
Eliminate overhead
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10. How important do you feel outsourcing is to the strategic growth and profitability of your organization?
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11. How much influence do you think each of the
following job functions has in the decision to outsource
within your company? (Rate from 1-5, with 5 having
more influence)
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Corp Management
Manufacturing
R&D
QA/QC
Clinical/Regulatory
Purchasing
Sales & Marketing/Business Development
Engineering
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12. In the past five years, how much has your outsourcing activity grown?
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13. How do you perceive offshore outsourcing as it relates to the strategic growth and profitability of your organization?
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14. Where offshore do you outsource today? (Select all that apply)
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15. Where offshore do you plan to outsource in the future? (Select all that apply)
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16. Why the decision to move offshore?
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17. How important are the following qualifications in an
outsourcing partnership? (Rate from 1-5, with 5 being
more important)
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ISO Certification
Turnkey Capabilities
Quality Systems
References
Company Size
Specialized Skills and Capabilities
Manufacturing Locations
Sterilization Capabilities
Regulatory Know-how
Flexibility
Continuous Cost Improvements
Supply Chain and Distribution Management
18. Are there services that your current outsourcing partner or suppliers don't offer that you would prefer they did?
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19. What type of products do you outsource? (Select all that apply)
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20. What are your company's revenues?
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21. Reasons for not outsourcing: (Select all that apply)
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22. How would you rate the performance of outsourcing
service providers with respect to the following key
indicators? (Rate from 1-5, with 5 being excellent)
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Reliability
Responsiveness
Quality
Customer Relationship Management
Innovation
Overall Value Delivery
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23. How important are different quality and manufacturing
registrations, systems and tools to your confidence in
outsourcing providers? (Rate from 1-5, with 5 being
more important)
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FDA Registered Contract Manufacturer
ISO 13485 Registered
CAPA System
PDM/PLM System
Use of SPC/SQC
Use of IQ/OQ/PQ Validations
Formal Business Excellence Program
Advanced Tools (Six Sigma, DOE, DFMA, etc.)
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24. How important are the following when selecting or
evaluating the performance of outsourcing partners?
(Rate from 1-5, with 5 being more important)
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Cost
Customer Relationship Management
Innovation
Trust and Communication
Quality
Commitment by Senior Management
Reliability
Responsiveness
Overall Value Delivery
25. Please include your name and company. Also, indicate whether you prefer to be notified by phone or email, and provide the applicable information.