Montello Public Library Survey

At the Montello Public Library your opinion truly matters. This survey will be used to provide greater service to you and our communities. Please take a moment to fill out the short questionnaire. Thank You.

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* 1. When I think of the Montello Public Library, I think of:

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* 2. How often do you use or call the Montello Public Library?

Daily

Weekly

Once a month

Less that once a month

Never visit

If you don’t visit the library, please tell us why:

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* 3. What are the most important reasons that you use the Montello Public Library? Please check the top three.

Need information

Recreational reading

Books for children

Digital books/Playaway Books

DVDs

VHS tapes

Music CDs

Children’s programs

Internet access/Wireless access

Studying

Audio Books

Adult programs/events

Magazines

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* 4. Do you find what you are looking for when you visit the library?

Almost Always

Frequently

Occasionally

Seldom

Never

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* 5. Have you ever used the internet (at home or the library) to order books, movies, or other material from the Winnefox Library System) to be delivered to the Montello Public Library for your use?

Often

Occasionally

Rarely

Never

I did not know about this service

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* 6. What kind of library-sponsored events would you attend? (Check all that apply)

Family-oriented

Craft projects

Guest speakers

Book discussions

Field trips

Other (please specify)

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* 7. What is the best time for you to come to a library-sponsored event?

Weekday mornings

Weekday afternoons

Weekday evenings

Saturday Mornings

Saturday Afternoon

Saturday Evening

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* 8. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

FACILITY:

	1: Extremely Satisfied	2: Very satisfied	3: Satisfied	4: Not Very Satisfied	5: Not Satisfied at All	6: No Opinion or Never Used
The library is comfortable, clean, and well-lit	The library is comfortable, clean, and well-lit 1: Extremely Satisfied	The library is comfortable, clean, and well-lit 2: Very satisfied	The library is comfortable, clean, and well-lit 3: Satisfied	The library is comfortable, clean, and well-lit 4: Not Very Satisfied	The library is comfortable, clean, and well-lit 5: Not Satisfied at All	The library is comfortable, clean, and well-lit 6: No Opinion or Never Used
Sufficient hours of service	Sufficient hours of service 1: Extremely Satisfied	Sufficient hours of service 2: Very satisfied	Sufficient hours of service 3: Satisfied	Sufficient hours of service 4: Not Very Satisfied	Sufficient hours of service 5: Not Satisfied at All	Sufficient hours of service 6: No Opinion or Never Used
Well-arranged	Well-arranged 1: Extremely Satisfied	Well-arranged 2: Very satisfied	Well-arranged 3: Satisfied	Well-arranged 4: Not Very Satisfied	Well-arranged 5: Not Satisfied at All	Well-arranged 6: No Opinion or Never Used
Adequate resources/databases	Adequate resources/databases 1: Extremely Satisfied	Adequate resources/databases 2: Very satisfied	Adequate resources/databases 3: Satisfied	Adequate resources/databases 4: Not Very Satisfied	Adequate resources/databases 5: Not Satisfied at All	Adequate resources/databases 6: No Opinion or Never Used

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* 9. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

COLLECTIONS:

	1: Extremely Satisfied	2: Very satisfied	3: Satisfied	4: Not Very Satisfied	5: Not Satisfied at All	6: No Opinion or Never Used
Popular books	Popular books 1: Extremely Satisfied	Popular books 2: Very satisfied	Popular books 3: Satisfied	Popular books 4: Not Very Satisfied	Popular books 5: Not Satisfied at All	Popular books 6: No Opinion or Never Used
Magazines for pleasure	Magazines for pleasure 1: Extremely Satisfied	Magazines for pleasure 2: Very satisfied	Magazines for pleasure 3: Satisfied	Magazines for pleasure 4: Not Very Satisfied	Magazines for pleasure 5: Not Satisfied at All	Magazines for pleasure 6: No Opinion or Never Used
Reference Materials	Reference Materials 1: Extremely Satisfied	Reference Materials 2: Very satisfied	Reference Materials 3: Satisfied	Reference Materials 4: Not Very Satisfied	Reference Materials 5: Not Satisfied at All	Reference Materials 6: No Opinion or Never Used
Recreational music	Recreational music 1: Extremely Satisfied	Recreational music 2: Very satisfied	Recreational music 3: Satisfied	Recreational music 4: Not Very Satisfied	Recreational music 5: Not Satisfied at All	Recreational music 6: No Opinion or Never Used
Popular movies	Popular movies 1: Extremely Satisfied	Popular movies 2: Very satisfied	Popular movies 3: Satisfied	Popular movies 4: Not Very Satisfied	Popular movies 5: Not Satisfied at All	Popular movies 6: No Opinion or Never Used
Young adult materials	Young adult materials 1: Extremely Satisfied	Young adult materials 2: Very satisfied	Young adult materials 3: Satisfied	Young adult materials 4: Not Very Satisfied	Young adult materials 5: Not Satisfied at All	Young adult materials 6: No Opinion or Never Used
Basic information resources	Basic information resources 1: Extremely Satisfied	Basic information resources 2: Very satisfied	Basic information resources 3: Satisfied	Basic information resources 4: Not Very Satisfied	Basic information resources 5: Not Satisfied at All	Basic information resources 6: No Opinion or Never Used

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* 10. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

STAFF:

	1: Extremely Satisfied	2: Very satisfied	3: Satisfied	4: Not Very Satisfied	5: Not Satisfied at All	6: No Opinion or Never Used
Library staff is respectful and helpful	Library staff is respectful and helpful 1: Extremely Satisfied	Library staff is respectful and helpful 2: Very satisfied	Library staff is respectful and helpful 3: Satisfied	Library staff is respectful and helpful 4: Not Very Satisfied	Library staff is respectful and helpful 5: Not Satisfied at All	Library staff is respectful and helpful 6: No Opinion or Never Used
Librarians are knowledgeable	Librarians are knowledgeable 1: Extremely Satisfied	Librarians are knowledgeable 2: Very satisfied	Librarians are knowledgeable 3: Satisfied	Librarians are knowledgeable 4: Not Very Satisfied	Librarians are knowledgeable 5: Not Satisfied at All	Librarians are knowledgeable 6: No Opinion or Never Used

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* 11. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

TECHNOLOGY:

	1: Extremely Satisfied	2: Very satisfied	3: Satisfied	4: Not Very Satisfied	5: Not Satisfied at All	6: No Opinion or Never Used
Placing materials on hold (ILL services)	Placing materials on hold (ILL services) 1: Extremely Satisfied	Placing materials on hold (ILL services) 2: Very satisfied	Placing materials on hold (ILL services) 3: Satisfied	Placing materials on hold (ILL services) 4: Not Very Satisfied	Placing materials on hold (ILL services) 5: Not Satisfied at All	Placing materials on hold (ILL services) 6: No Opinion or Never Used
Library computers up-to-date and in working order	Library computers up-to-date and in working order 1: Extremely Satisfied	Library computers up-to-date and in working order 2: Very satisfied	Library computers up-to-date and in working order 3: Satisfied	Library computers up-to-date and in working order 4: Not Very Satisfied	Library computers up-to-date and in working order 5: Not Satisfied at All	Library computers up-to-date and in working order 6: No Opinion or Never Used
Website is informative, helpful and easy to use	Website is informative, helpful and easy to use 1: Extremely Satisfied	Website is informative, helpful and easy to use 2: Very satisfied	Website is informative, helpful and easy to use 3: Satisfied	Website is informative, helpful and easy to use 4: Not Very Satisfied	Website is informative, helpful and easy to use 5: Not Satisfied at All	Website is informative, helpful and easy to use 6: No Opinion or Never Used

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* 12. On a scale of 1 to 5, rate the following aspects of the Library’s material collection (please rate only those parts of the collection you have used):

	1: Excellent	2: Good	3: Average	4: Not Good	5: Poor
Adult fiction best sellers	Adult fiction best sellers 1: Excellent	Adult fiction best sellers 2: Good	Adult fiction best sellers 3: Average	Adult fiction best sellers 4: Not Good	Adult fiction best sellers 5: Poor
Adult non-fiction best sellers	Adult non-fiction best sellers 1: Excellent	Adult non-fiction best sellers 2: Good	Adult non-fiction best sellers 3: Average	Adult non-fiction best sellers 4: Not Good	Adult non-fiction best sellers 5: Poor
Adult fiction classics	Adult fiction classics 1: Excellent	Adult fiction classics 2: Good	Adult fiction classics 3: Average	Adult fiction classics 4: Not Good	Adult fiction classics 5: Poor
Adult Westerns	Adult Westerns 1: Excellent	Adult Westerns 2: Good	Adult Westerns 3: Average	Adult Westerns 4: Not Good	Adult Westerns 5: Poor
Adult fiction mysteries	Adult fiction mysteries 1: Excellent	Adult fiction mysteries 2: Good	Adult fiction mysteries 3: Average	Adult fiction mysteries 4: Not Good	Adult fiction mysteries 5: Poor
Adult fiction science fiction/fantasy	Adult fiction science fiction/fantasy 1: Excellent	Adult fiction science fiction/fantasy 2: Good	Adult fiction science fiction/fantasy 3: Average	Adult fiction science fiction/fantasy 4: Not Good	Adult fiction science fiction/fantasy 5: Poor
Adult non-fiction	Adult non-fiction 1: Excellent	Adult non-fiction 2: Good	Adult non-fiction 3: Average	Adult non-fiction 4: Not Good	Adult non-fiction 5: Poor
Large print books	Large print books 1: Excellent	Large print books 2: Good	Large print books 3: Average	Large print books 4: Not Good	Large print books 5: Poor
Young Adult fiction best sellers	Young Adult fiction best sellers 1: Excellent	Young Adult fiction best sellers 2: Good	Young Adult fiction best sellers 3: Average	Young Adult fiction best sellers 4: Not Good	Young Adult fiction best sellers 5: Poor
Young Adult fiction classics	Young Adult fiction classics 1: Excellent	Young Adult fiction classics 2: Good	Young Adult fiction classics 3: Average	Young Adult fiction classics 4: Not Good	Young Adult fiction classics 5: Poor
Young Adult Westerns	Young Adult Westerns 1: Excellent	Young Adult Westerns 2: Good	Young Adult Westerns 3: Average	Young Adult Westerns 4: Not Good	Young Adult Westerns 5: Poor
Young Adult fiction mysteries	Young Adult fiction mysteries 1: Excellent	Young Adult fiction mysteries 2: Good	Young Adult fiction mysteries 3: Average	Young Adult fiction mysteries 4: Not Good	Young Adult fiction mysteries 5: Poor
Young Adult fiction science fiction/fantasy	Young Adult fiction science fiction/fantasy 1: Excellent	Young Adult fiction science fiction/fantasy 2: Good	Young Adult fiction science fiction/fantasy 3: Average	Young Adult fiction science fiction/fantasy 4: Not Good	Young Adult fiction science fiction/fantasy 5: Poor
Young Adult non-fiction	Young Adult non-fiction 1: Excellent	Young Adult non-fiction 2: Good	Young Adult non-fiction 3: Average	Young Adult non-fiction 4: Not Good	Young Adult non-fiction 5: Poor
Young Adult Audio Books	Young Adult Audio Books 1: Excellent	Young Adult Audio Books 2: Good	Young Adult Audio Books 3: Average	Young Adult Audio Books 4: Not Good	Young Adult Audio Books 5: Poor
Young Adult magazines	Young Adult magazines 1: Excellent	Young Adult magazines 2: Good	Young Adult magazines 3: Average	Young Adult magazines 4: Not Good	Young Adult magazines 5: Poor
Chapter books	Chapter books 1: Excellent	Chapter books 2: Good	Chapter books 3: Average	Chapter books 4: Not Good	Chapter books 5: Poor
Children’s fiction picture books	Children’s fiction picture books 1: Excellent	Children’s fiction picture books 2: Good	Children’s fiction picture books 3: Average	Children’s fiction picture books 4: Not Good	Children’s fiction picture books 5: Poor
Children’s non-fiction	Children’s non-fiction 1: Excellent	Children’s non-fiction 2: Good	Children’s non-fiction 3: Average	Children’s non-fiction 4: Not Good	Children’s non-fiction 5: Poor
Easy readers	Easy readers 1: Excellent	Easy readers 2: Good	Easy readers 3: Average	Easy readers 4: Not Good	Easy readers 5: Poor
Juvenile magazines	Juvenile magazines 1: Excellent	Juvenile magazines 2: Good	Juvenile magazines 3: Average	Juvenile magazines 4: Not Good	Juvenile magazines 5: Poor
Books on cassette	Books on cassette 1: Excellent	Books on cassette 2: Good	Books on cassette 3: Average	Books on cassette 4: Not Good	Books on cassette 5: Poor
Books on CD	Books on CD 1: Excellent	Books on CD 2: Good	Books on CD 3: Average	Books on CD 4: Not Good	Books on CD 5: Poor
Educational DVD/VHS tapes	Educational DVD/VHS tapes 1: Excellent	Educational DVD/VHS tapes 2: Good	Educational DVD/VHS tapes 3: Average	Educational DVD/VHS tapes 4: Not Good	Educational DVD/VHS tapes 5: Poor
Music on CD	Music on CD 1: Excellent	Music on CD 2: Good	Music on CD 3: Average	Music on CD 4: Not Good	Music on CD 5: Poor
PlayAway digital books	PlayAway digital books 1: Excellent	PlayAway digital books 2: Good	PlayAway digital books 3: Average	PlayAway digital books 4: Not Good	PlayAway digital books 5: Poor
Recreational Movies on DVD	Recreational Movies on DVD 1: Excellent	Recreational Movies on DVD 2: Good	Recreational Movies on DVD 3: Average	Recreational Movies on DVD 4: Not Good	Recreational Movies on DVD 5: Poor
Classic VHS tapes	Classic VHS tapes 1: Excellent	Classic VHS tapes 2: Good	Classic VHS tapes 3: Average	Classic VHS tapes 4: Not Good	Classic VHS tapes 5: Poor
Children’s DVD	Children’s DVD 1: Excellent	Children’s DVD 2: Good	Children’s DVD 3: Average	Children’s DVD 4: Not Good	Children’s DVD 5: Poor
Children’s audio books	Children’s audio books 1: Excellent	Children’s audio books 2: Good	Children’s audio books 3: Average	Children’s audio books 4: Not Good	Children’s audio books 5: Poor
Item Loan Periods	Item Loan Periods 1: Excellent	Item Loan Periods 2: Good	Item Loan Periods 3: Average	Item Loan Periods 4: Not Good	Item Loan Periods 5: Poor

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* 13. What do you not like about the library and what changes would you make?

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* 14. I am:

City of Montello resident

Township of Montello resident

Other (please specify)

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* 15. I am:

Male

Female

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* 16. I am:

Under 12

13-18

19-25

25-39

40-62

Over 62

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* 1. When I think of the Montello Public Library, I think of:

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* 2. How often do you use or call the Montello Public Library?

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* 3. What are the most important reasons that you use the Montello Public Library? Please check the top three.

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* 4. Do you find what you are looking for when you visit the library?

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* 5. Have you ever used the internet (at home or the library) to order books, movies, or other material from the Winnefox Library System) to be delivered to the Montello Public Library for your use?

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* 6. What kind of library-sponsored events would you attend? (Check all that apply)

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* 7. What is the best time for you to come to a library-sponsored event?

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* 8. How satisfied are you with the following areas of the Montello Public Library?Please answer on a scale of 1 to 6.FACILITY:

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* 9. How satisfied are you with the following areas of the Montello Public Library?Please answer on a scale of 1 to 6.COLLECTIONS:

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* 10. How satisfied are you with the following areas of the Montello Public Library?Please answer on a scale of 1 to 6.STAFF:

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* 11. How satisfied are you with the following areas of the Montello Public Library?Please answer on a scale of 1 to 6.TECHNOLOGY:

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* 12. On a scale of 1 to 5, rate the following aspects of the Library’s material collection (please rate only those parts of the collection you have used):

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* 13. What do you not like about the library and what changes would you make?

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* 14. I am:

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* 15. I am:

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* 16. I am:

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* 17. Do you have additional comments and/or suggestions?

* 8. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

FACILITY:

* 9. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

COLLECTIONS:

* 10. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

STAFF:

* 11. How satisfied are you with the following areas of the Montello Public Library?
Please answer on a scale of 1 to 6.

TECHNOLOGY: