We are always looking for ways to improve and do better.
 
We hope your experience with your new home has been a good one and we would love to hear your feedback.
 
We would like to send a Starbucks Gift Card as a thank you for taking the time to complete this survey. At the end of this survey, please ensure you provide us with your preferred physical address (include city and postal code) that you would like your gift card mailed to.

This survey takes 5-10 minutes to complete.

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* 1. Which home did you purchase? Please include your unit number.

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* 2. Which age group are you in?

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* 3. Do you have children? If so, how old are they?

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* 4. Do you have pets? If so, what type?

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* 5. Which of these best describes your household income?

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* 6. Before purchasing this home, where did you live?

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* 7. What was the primary reason for this purchase?

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* 8. What attracted you to this home? (Check all that apply)

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* 9. What other areas did you look at to purchase a home?
(Check all that apply)

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* 10. How important was the developer and their reputation in making your home purchase decision?

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* 11. In comparison with other developers, how would you rate Wesgroup?

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* 12. Monthly updates were sent out via email, starting six months before completion. How satisfied were you with the information provided in these updates?

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* 13. How did you feel about the purchasing process?

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* 14. How did you feel about the move-in process?

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* 15. During business hours, how quickly has the Customer Care team responded to your questions and/or service requests?

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* 16. How would you describe your interactions with the Customer Care team?

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* 17. Has the Customer Care team been able to assist with your questions and provide information and education?

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* 18. How would you describe your interactions with your strata management, AWM Alliance?

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* 19. How would you rate the quality of your home?

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* 20. How satisfied are you with your home overall?

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* 21. Tell us what we did well. Provide feedback on your new home or your experience with the Customer Care team.

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* 22. Would you recommend Wesgroup to other homebuyers?

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* 23. We are always looking for ways to do better. How could Wesgroup improve?

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* 24. We would like to send a Starbucks Gift Card as a thank you for taking the time to complete this survey. Please provide us with your preferred physical address (include city and postal code) that you would like your gift card mailed to.

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