Local Transport in Medway Survey

Medway Council is currently in the process of producing its next Local Transport Plan for 2011-26. This plan will help Medway achieve its goal of being a City of learning, culture, tourism and enterprise at the heart of the Thames Gateway.

It will deal with the issues and challenges facing Medway’s transport system and what the Council and its partners will be doing to address them.

It is important that public spending is focused on the areas that need them most so as part of developing local plans we need to know what you think is important. Completing the 9 questions below should only take 5 minutes and will help shape our future investment in transport. Thank you in advance for your help.

1. How satisfied or dissatisfied are you with the following aspects of transport in Medway?

	Very satisfied	Satisfied	Neither Satisfied or Dissatisfied	Dissatisfied	Very Dissatisfied	Do not use/no opinion
Bus Services	*How satisfied or dissatisfied are you with the following aspects of transport in Medway? Bus Services Very satisfied	Bus Services Satisfied	Bus Services Neither Satisfied or Dissatisfied	Bus Services Dissatisfied	Bus Services Very Dissatisfied	Bus Services Do not use/no opinion
School transport/school travel plans	School transport/school travel plans Very satisfied	School transport/school travel plans Satisfied	School transport/school travel plans Neither Satisfied or Dissatisfied	School transport/school travel plans Dissatisfied	School transport/school travel plans Very Dissatisfied	School transport/school travel plans Do not use/no opinion
Cycleways	Cycleways Very satisfied	Cycleways Satisfied	Cycleways Neither Satisfied or Dissatisfied	Cycleways Dissatisfied	Cycleways Very Dissatisfied	Cycleways Do not use/no opinion
Footways/pavements	Footways/pavements Very satisfied	Footways/pavements Satisfied	Footways/pavements Neither Satisfied or Dissatisfied	Footways/pavements Dissatisfied	Footways/pavements Very Dissatisfied	Footways/pavements Do not use/no opinion
Road safety	Road safety Very satisfied	Road safety Satisfied	Road safety Neither Satisfied or Dissatisfied	Road safety Dissatisfied	Road safety Very Dissatisfied	Road safety Do not use/no opinion
Traffic flows around Medway	Traffic flows around Medway Very satisfied	Traffic flows around Medway Satisfied	Traffic flows around Medway Neither Satisfied or Dissatisfied	Traffic flows around Medway Dissatisfied	Traffic flows around Medway Very Dissatisfied	Traffic flows around Medway Do not use/no opinion
Maintenance of roads	Maintenance of roads Very satisfied	Maintenance of roads Satisfied	Maintenance of roads Neither Satisfied or Dissatisfied	Maintenance of roads Dissatisfied	Maintenance of roads Very Dissatisfied	Maintenance of roads Do not use/no opinion
Rail services	Rail services Very satisfied	Rail services Satisfied	Rail services Neither Satisfied or Dissatisfied	Rail services Dissatisfied	Rail services Very Dissatisfied	Rail services Do not use/no opinion

2. Thinking about Medway in 2026, rank the following in order of importance to you
(1=most important, 5=least important)

	1	2	3	4	5
Supporting Medway’s regeneration	*Thinking about Medway in 2026, rank the following in order of importance to you (1=most important, 5=least important) Supporting Medway’s regeneration 1	Supporting Medway’s regeneration 2	Supporting Medway’s regeneration 3	Supporting Medway’s regeneration 4	Supporting Medway’s regeneration 5
Supporting a healthier natural environment	Supporting a healthier natural environment 1	Supporting a healthier natural environment 2	Supporting a healthier natural environment 3	Supporting a healthier natural environment 4	Supporting a healthier natural environment 5
Ensuring Medway has good quality transport connections	Ensuring Medway has good quality transport connections 1	Ensuring Medway has good quality transport connections 2	Ensuring Medway has good quality transport connections 3	Ensuring Medway has good quality transport connections 4	Ensuring Medway has good quality transport connections 5
Supporting equality of opportunity to employment	Supporting equality of opportunity to employment 1	Supporting equality of opportunity to employment 2	Supporting equality of opportunity to employment 3	Supporting equality of opportunity to employment 4	Supporting equality of opportunity to employment 5
Supporting a safer, healthier and more secure community in Medway	Supporting a safer, healthier and more secure community in Medway 1	Supporting a safer, healthier and more secure community in Medway 2	Supporting a safer, healthier and more secure community in Medway 3	Supporting a safer, healthier and more secure community in Medway 4	Supporting a safer, healthier and more secure community in Medway 5

3. Looking at economic regeneration in Medway, rank the following in order of importance to you
(1=most important, 6=least important)

	1	2	3	4	5	6
More efficient management of the highway network and car parks;	*Looking at economic regeneration in Medway, rank the following in order of importance to you (1=most important, 6=least important) More efficient management of the highway network and car parks; 1	More efficient management of the highway network and car parks; 2	More efficient management of the highway network and car parks; 3	More efficient management of the highway network and car parks; 4	More efficient management of the highway network and car parks; 5	More efficient management of the highway network and car parks; 6
Improvements to the road network (focusing on congestion hotspots);	Improvements to the road network (focusing on congestion hotspots); 1	Improvements to the road network (focusing on congestion hotspots); 2	Improvements to the road network (focusing on congestion hotspots); 3	Improvements to the road network (focusing on congestion hotspots); 4	Improvements to the road network (focusing on congestion hotspots); 5	Improvements to the road network (focusing on congestion hotspots); 6
Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;)	Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;) 1	Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;) 2	Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;) 3	Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;) 4	Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;) 5	Improving the quality of bus services, (including the development of Fastrack style bus links and smart ticketing;) 6
Better management of freight (including improved access to the International Gateway at Grain);	Better management of freight (including improved access to the International Gateway at Grain); 1	Better management of freight (including improved access to the International Gateway at Grain); 2	Better management of freight (including improved access to the International Gateway at Grain); 3	Better management of freight (including improved access to the International Gateway at Grain); 4	Better management of freight (including improved access to the International Gateway at Grain); 5	Better management of freight (including improved access to the International Gateway at Grain); 6
Encouraging walking and cycling for short journeys;	Encouraging walking and cycling for short journeys; 1	Encouraging walking and cycling for short journeys; 2	Encouraging walking and cycling for short journeys; 3	Encouraging walking and cycling for short journeys; 4	Encouraging walking and cycling for short journeys; 5	Encouraging walking and cycling for short journeys; 6
Investigating the possibility of better river transport and additional river crossings.	Investigating the possibility of better river transport and additional river crossings. 1	Investigating the possibility of better river transport and additional river crossings. 2	Investigating the possibility of better river transport and additional river crossings. 3	Investigating the possibility of better river transport and additional river crossings. 4	Investigating the possibility of better river transport and additional river crossings. 5	Investigating the possibility of better river transport and additional river crossings. 6

4. In terms of supporting a healthier natural environment, rank the following in order of importance to you
(1=most important, 3=least important)

	1	2	3
Improving the quality of bus services, including the development of Fastrack style bus links	*In terms of supporting a healthier natural environment, rank the following in order of importance to you (1=most important, 3=least important) Improving the quality of bus services, including the development of Fastrack style bus links 1	Improving the quality of bus services, including the development of Fastrack style bus links 2	Improving the quality of bus services, including the development of Fastrack style bus links 3
Encouraging walking and cycling for short journeys	Encouraging walking and cycling for short journeys 1	Encouraging walking and cycling for short journeys 2	Encouraging walking and cycling for short journeys 3
More efficient management of the highway network (including air quality traffic management schemes and tackling congestion hotspots)	More efficient management of the highway network (including air quality traffic management schemes and tackling congestion hotspots) 1	More efficient management of the highway network (including air quality traffic management schemes and tackling congestion hotspots) 2	More efficient management of the highway network (including air quality traffic management schemes and tackling congestion hotspots) 3

5. Regarding the quality of transport connections, rank the following in order of importance to you
(1=most important, 5=least important)

	1	2	3	4	5
Improved public transport services across the south-east region (and facilities to connect Medway with key business centres and labour markets, including improvements to rail stations)	*Regarding the quality of transport connections, rank the following in order of importance to you (1=most important, 5=least important) Improved public transport services across the south-east region (and facilities to connect Medway with key business centres and labour markets, including improvements to rail stations) 1	Improved public transport services across the south-east region (and facilities to connect Medway with key business centres and labour markets, including improvements to rail stations) 2	Improved public transport services across the south-east region (and facilities to connect Medway with key business centres and labour markets, including improvements to rail stations) 3	Improved public transport services across the south-east region (and facilities to connect Medway with key business centres and labour markets, including improvements to rail stations) 4	Improved public transport services across the south-east region (and facilities to connect Medway with key business centres and labour markets, including improvements to rail stations) 5
Longer distance trips into Medway captured by park and ride services to reduce town centre traffic	Longer distance trips into Medway captured by park and ride services to reduce town centre traffic 1	Longer distance trips into Medway captured by park and ride services to reduce town centre traffic 2	Longer distance trips into Medway captured by park and ride services to reduce town centre traffic 3	Longer distance trips into Medway captured by park and ride services to reduce town centre traffic 4	Longer distance trips into Medway captured by park and ride services to reduce town centre traffic 5
More coordinated highway network management across the south-east region	More coordinated highway network management across the south-east region 1	More coordinated highway network management across the south-east region 2	More coordinated highway network management across the south-east region 3	More coordinated highway network management across the south-east region 4	More coordinated highway network management across the south-east region 5
Encouraging commuters to cycle to railway stations as part of their outward journey to work	Encouraging commuters to cycle to railway stations as part of their outward journey to work 1	Encouraging commuters to cycle to railway stations as part of their outward journey to work 2	Encouraging commuters to cycle to railway stations as part of their outward journey to work 3	Encouraging commuters to cycle to railway stations as part of their outward journey to work 4	Encouraging commuters to cycle to railway stations as part of their outward journey to work 5
Development of cycle routes across the south-east region	Development of cycle routes across the south-east region 1	Development of cycle routes across the south-east region 2	Development of cycle routes across the south-east region 3	Development of cycle routes across the south-east region 4	Development of cycle routes across the south-east region 5

6. In terms of supporting the equality of opportunity to employment, education, goods and services, rank the following in order of importance to you
(1=most important, 5=least important)

	1	2	3	4	5
Improving accessibility to bus services for people with mobility difficulties	*In terms of supporting the equality of opportunity to employment, education, goods and services, rank the following in order of importance to you (1=most important, 5=least important) Improving accessibility to bus services for people with mobility difficulties 1	Improving accessibility to bus services for people with mobility difficulties 2	Improving accessibility to bus services for people with mobility difficulties 3	Improving accessibility to bus services for people with mobility difficulties 4	Improving accessibility to bus services for people with mobility difficulties 5
Supporting students to access the learning quarter by public transport, walking and cycling	Supporting students to access the learning quarter by public transport, walking and cycling 1	Supporting students to access the learning quarter by public transport, walking and cycling 2	Supporting students to access the learning quarter by public transport, walking and cycling 3	Supporting students to access the learning quarter by public transport, walking and cycling 4	Supporting students to access the learning quarter by public transport, walking and cycling 5
Supporting independence by maintaining socially necessary bus services and providing transport services to day services	Supporting independence by maintaining socially necessary bus services and providing transport services to day services 1	Supporting independence by maintaining socially necessary bus services and providing transport services to day services 2	Supporting independence by maintaining socially necessary bus services and providing transport services to day services 3	Supporting independence by maintaining socially necessary bus services and providing transport services to day services 4	Supporting independence by maintaining socially necessary bus services and providing transport services to day services 5
Revised design guidance for new developments that supports improved accessibility by walking, cycling and public transport	Revised design guidance for new developments that supports improved accessibility by walking, cycling and public transport 1	Revised design guidance for new developments that supports improved accessibility by walking, cycling and public transport 2	Revised design guidance for new developments that supports improved accessibility by walking, cycling and public transport 3	Revised design guidance for new developments that supports improved accessibility by walking, cycling and public transport 4	Revised design guidance for new developments that supports improved accessibility by walking, cycling and public transport 5
Community transport schemes	Community transport schemes 1	Community transport schemes 2	Community transport schemes 3	Community transport schemes 4	Community transport schemes 5

7. In order to meet the challenge of supporting a safer, healthier and more secure community in Medway (by promoting active lifestyles and by reducing the risk of death, injury or ill health or being the victim of crime), rank the following in order of importance to you
(1=most important, 7=least important).

	1	2	3	4	5	6	7
Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement	*In order to meet the challenge of supporting a safer, healthier and more secure community in Medway (by promoting active lifestyles and by reducing the risk of death, injury or ill health or being the victim of crime), rank the following in order of importance to you (1=most important, 7=least important). Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 1	Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 2	Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 3	Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 4	Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 5	Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 6	Road safety interventions incorporating highway schemes, education, publicity, promotion and enforcement 7
Safer routes to school initiatives	Safer routes to school initiatives 1	Safer routes to school initiatives 2	Safer routes to school initiatives 3	Safer routes to school initiatives 4	Safer routes to school initiatives 5	Safer routes to school initiatives 6	Safer routes to school initiatives 7
Encouraging cycling	Encouraging cycling 1	Encouraging cycling 2	Encouraging cycling 3	Encouraging cycling 4	Encouraging cycling 5	Encouraging cycling 6	Encouraging cycling 7
Improved pedestrian access to local facilities	Improved pedestrian access to local facilities 1	Improved pedestrian access to local facilities 2	Improved pedestrian access to local facilities 3	Improved pedestrian access to local facilities 4	Improved pedestrian access to local facilities 5	Improved pedestrian access to local facilities 6	Improved pedestrian access to local facilities 7
Development of Green initiatives and the coastal Access initiatives, and improving public rights of way	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 1	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 2	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 3	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 4	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 5	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 6	Development of Green initiatives and the coastal Access initiatives, and improving public rights of way 7
Public safety initiatives	Public safety initiatives 1	Public safety initiatives 2	Public safety initiatives 3	Public safety initiatives 4	Public safety initiatives 5	Public safety initiatives 6	Public safety initiatives 7
Effective highway maintenance, including footways and cycleways	Effective highway maintenance, including footways and cycleways 1	Effective highway maintenance, including footways and cycleways 2	Effective highway maintenance, including footways and cycleways 3	Effective highway maintenance, including footways and cycleways 4	Effective highway maintenance, including footways and cycleways 5	Effective highway maintenance, including footways and cycleways 6	Effective highway maintenance, including footways and cycleways 7

8. Regarding maintenance of roads, footways, cycleways, and Public Rights of Way, rank the following in order of importance to you
(1=most important, 6=least important)

	1	2	3	4	5	6	7	8
Inspecting and maintaining carriageways (signage and road surfaces)	*Regarding maintenance of roads, footways, cycleways, and Public Rights of Way, rank the following in order of importance to you (1=most important, 6=least important) Inspecting and maintaining carriageways (signage and road surfaces) 1	Inspecting and maintaining carriageways (signage and road surfaces) 2	Inspecting and maintaining carriageways (signage and road surfaces) 3	Inspecting and maintaining carriageways (signage and road surfaces) 4	Inspecting and maintaining carriageways (signage and road surfaces) 5	Inspecting and maintaining carriageways (signage and road surfaces) 6	Inspecting and maintaining carriageways (signage and road surfaces) 7	Inspecting and maintaining carriageways (signage and road surfaces) 8
Inspecting and maintaining footways, cycleways, public rights of way and hard verges	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 1	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 2	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 3	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 4	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 5	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 6	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 7	Inspecting and maintaining footways, cycleways, public rights of way and hard verges 8
Highway drainage of gullies and carriageway/footway drainage (including culverts)	Highway drainage of gullies and carriageway/footway drainage (including culverts) 1	Highway drainage of gullies and carriageway/footway drainage (including culverts) 2	Highway drainage of gullies and carriageway/footway drainage (including culverts) 3	Highway drainage of gullies and carriageway/footway drainage (including culverts) 4	Highway drainage of gullies and carriageway/footway drainage (including culverts) 5	Highway drainage of gullies and carriageway/footway drainage (including culverts) 6	Highway drainage of gullies and carriageway/footway drainage (including culverts) 7	Highway drainage of gullies and carriageway/footway drainage (including culverts) 8
Maintenance of the Medway Tunnel	Maintenance of the Medway Tunnel 1	Maintenance of the Medway Tunnel 2	Maintenance of the Medway Tunnel 3	Maintenance of the Medway Tunnel 4	Maintenance of the Medway Tunnel 5	Maintenance of the Medway Tunnel 6	Maintenance of the Medway Tunnel 7	Maintenance of the Medway Tunnel 8
Grass cutting, weed control, management of highway trees	Grass cutting, weed control, management of highway trees 1	Grass cutting, weed control, management of highway trees 2	Grass cutting, weed control, management of highway trees 3	Grass cutting, weed control, management of highway trees 4	Grass cutting, weed control, management of highway trees 5	Grass cutting, weed control, management of highway trees 6	Grass cutting, weed control, management of highway trees 7	Grass cutting, weed control, management of highway trees 8
Winter service (salt storage areas, gritting, salt bins)	Winter service (salt storage areas, gritting, salt bins) 1	Winter service (salt storage areas, gritting, salt bins) 2	Winter service (salt storage areas, gritting, salt bins) 3	Winter service (salt storage areas, gritting, salt bins) 4	Winter service (salt storage areas, gritting, salt bins) 5	Winter service (salt storage areas, gritting, salt bins) 6	Winter service (salt storage areas, gritting, salt bins) 7	Winter service (salt storage areas, gritting, salt bins) 8
Reactive safety service (e.g. emergency pot hole fixing)	Reactive safety service (e.g. emergency pot hole fixing) 1	Reactive safety service (e.g. emergency pot hole fixing) 2	Reactive safety service (e.g. emergency pot hole fixing) 3	Reactive safety service (e.g. emergency pot hole fixing) 4	Reactive safety service (e.g. emergency pot hole fixing) 5	Reactive safety service (e.g. emergency pot hole fixing) 6	Reactive safety service (e.g. emergency pot hole fixing) 7	Reactive safety service (e.g. emergency pot hole fixing) 8
Street light maintenance and improvements	Street light maintenance and improvements 1	Street light maintenance and improvements 2	Street light maintenance and improvements 3	Street light maintenance and improvements 4	Street light maintenance and improvements 5	Street light maintenance and improvements 6	Street light maintenance and improvements 7	Street light maintenance and improvements 8

Other (please specify)

9. Please tell us your views on local transport to help inform our plans for the future

Please tell us your views on local transport to help inform our plans for the future

Local Transport in Medway Survey

1. How satisfied or dissatisfied are you with the following aspects of transport in Medway?

2. Thinking about Medway in 2026, rank the following in order of importance to you (1=most important, 5=least important)

3. Looking at economic regeneration in Medway, rank the following in order of importance to you (1=most important, 6=least important)

4. In terms of supporting a healthier natural environment, rank the following in order of importance to you (1=most important, 3=least important)

5. Regarding the quality of transport connections, rank the following in order of importance to you (1=most important, 5=least important)

6. In terms of supporting the equality of opportunity to employment, education, goods and services, rank the following in order of importance to you (1=most important, 5=least important)