| The Ushers are friendly and helpful | | | | | |
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| The music at Mass enhances my prayer experience | | | | | |
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| The Lectors are well prepared and read with expression | | | | | |
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| The Ministers of Communion are reverent and attentive to each person | | | | | |
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| The lay ministers on the altar (sacristan, crossbearer, etc.) are well trained and reverent | | | | | |
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| The Altar Servers are well trained and reverent | | | | | |
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