2010 LANDSCAPE CANADA SURVEY

1. General Questions

Question Title

* 1. Are you a member of a landscape-related trade association?

Yes

If yes, please indicate trade associations.

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* 2. What other non landscape trade related associations do you belong to?

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* 3. Are you a CNLA member? (You are automatically a CNLA member if you are a member of the provincial landscape nursery trades association)

Yes

No (you will not be contacted for membership information)

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* 4. If NO, for the previous question would you like to receive membership and benefit information?

Yes

If yes, please provide your name and contact information so that you receive the information requested.

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* 5. Indicate the province in which you operate your business:

PEI

NWT

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* 6. Business profile overview: Identify the percentage range (across the top) that matches the business divisions (listed on the side), with respect to 4 categories: Residential, Multi-Residential; Commercial or Institutional and Government. Your response can include any combination of categories and percentages and will summarize your business profile:

	1-5%	6-15%	16-24%	25-49%	50-75%	76-100%
RESIDENTIAL PERCENTAGE OPTION	RESIDENTIAL PERCENTAGE OPTION 1-5%	RESIDENTIAL PERCENTAGE OPTION 6-15%	RESIDENTIAL PERCENTAGE OPTION 16-24%	RESIDENTIAL PERCENTAGE OPTION 25-49%	RESIDENTIAL PERCENTAGE OPTION 50-75%	RESIDENTIAL PERCENTAGE OPTION 76-100%
Landscape Design	Landscape Design 1-5%	Landscape Design 6-15%	Landscape Design 16-24%	Landscape Design 25-49%	Landscape Design 50-75%	Landscape Design 76-100%
Landscape Construction/Installation	Landscape Construction/Installation 1-5%	Landscape Construction/Installation 6-15%	Landscape Construction/Installation 16-24%	Landscape Construction/Installation 25-49%	Landscape Construction/Installation 50-75%	Landscape Construction/Installation 76-100%
Landscape Maintenance	Landscape Maintenance 1-5%	Landscape Maintenance 6-15%	Landscape Maintenance 16-24%	Landscape Maintenance 25-49%	Landscape Maintenance 50-75%	Landscape Maintenance 76-100%
Lawncare	Lawncare 1-5%	Lawncare 6-15%	Lawncare 16-24%	Lawncare 25-49%	Lawncare 50-75%	Lawncare 76-100%
Landscape Irrigation	Landscape Irrigation 1-5%	Landscape Irrigation 6-15%	Landscape Irrigation 16-24%	Landscape Irrigation 25-49%	Landscape Irrigation 50-75%	Landscape Irrigation 76-100%
Landscape Lighting	Landscape Lighting 1-5%	Landscape Lighting 6-15%	Landscape Lighting 16-24%	Landscape Lighting 25-49%	Landscape Lighting 50-75%	Landscape Lighting 76-100%
Nursery / Grower (wholesale or retail)	Nursery / Grower (wholesale or retail) 1-5%	Nursery / Grower (wholesale or retail) 6-15%	Nursery / Grower (wholesale or retail) 16-24%	Nursery / Grower (wholesale or retail) 25-49%	Nursery / Grower (wholesale or retail) 50-75%	Nursery / Grower (wholesale or retail) 76-100%
Sales and Promotion	Sales and Promotion 1-5%	Sales and Promotion 6-15%	Sales and Promotion 16-24%	Sales and Promotion 25-49%	Sales and Promotion 50-75%	Sales and Promotion 76-100%
Seasonal Services (Seasonal decor/contains holiday lighting)	Seasonal Services (Seasonal decor/contains holiday lighting) 1-5%	Seasonal Services (Seasonal decor/contains holiday lighting) 6-15%	Seasonal Services (Seasonal decor/contains holiday lighting) 16-24%	Seasonal Services (Seasonal decor/contains holiday lighting) 25-49%	Seasonal Services (Seasonal decor/contains holiday lighting) 50-75%	Seasonal Services (Seasonal decor/contains holiday lighting) 76-100%
Snow Removal	Snow Removal 1-5%	Snow Removal 6-15%	Snow Removal 16-24%	Snow Removal 25-49%	Snow Removal 50-75%	Snow Removal 76-100%
MULTI-RESIDENTIAL PERCENTAGE OPTION	MULTI-RESIDENTIAL PERCENTAGE OPTION 1-5%	MULTI-RESIDENTIAL PERCENTAGE OPTION 6-15%	MULTI-RESIDENTIAL PERCENTAGE OPTION 16-24%	MULTI-RESIDENTIAL PERCENTAGE OPTION 25-49%	MULTI-RESIDENTIAL PERCENTAGE OPTION 50-75%	MULTI-RESIDENTIAL PERCENTAGE OPTION 76-100%
Landscape Design	Landscape Design 1-5%	Landscape Design 6-15%	Landscape Design 16-24%	Landscape Design 25-49%	Landscape Design 50-75%	Landscape Design 76-100%
Landscape Construction/Installation	Landscape Construction/Installation 1-5%	Landscape Construction/Installation 6-15%	Landscape Construction/Installation 16-24%	Landscape Construction/Installation 25-49%	Landscape Construction/Installation 50-75%	Landscape Construction/Installation 76-100%
Landscape Maintenance	Landscape Maintenance 1-5%	Landscape Maintenance 6-15%	Landscape Maintenance 16-24%	Landscape Maintenance 25-49%	Landscape Maintenance 50-75%	Landscape Maintenance 76-100%
Lawncare	Lawncare 1-5%	Lawncare 6-15%	Lawncare 16-24%	Lawncare 25-49%	Lawncare 50-75%	Lawncare 76-100%
Landscape Irrigation	Landscape Irrigation 1-5%	Landscape Irrigation 6-15%	Landscape Irrigation 16-24%	Landscape Irrigation 25-49%	Landscape Irrigation 50-75%	Landscape Irrigation 76-100%
Landscape Lighting	Landscape Lighting 1-5%	Landscape Lighting 6-15%	Landscape Lighting 16-24%	Landscape Lighting 25-49%	Landscape Lighting 50-75%	Landscape Lighting 76-100%
Nursery / Grower (wholesale or retail)	Nursery / Grower (wholesale or retail) 1-5%	Nursery / Grower (wholesale or retail) 6-15%	Nursery / Grower (wholesale or retail) 16-24%	Nursery / Grower (wholesale or retail) 25-49%	Nursery / Grower (wholesale or retail) 50-75%	Nursery / Grower (wholesale or retail) 76-100%
Sales and Promotion	Sales and Promotion 1-5%	Sales and Promotion 6-15%	Sales and Promotion 16-24%	Sales and Promotion 25-49%	Sales and Promotion 50-75%	Sales and Promotion 76-100%
Seasonal Services (Seasonal decor/contains holiday lighting)	Seasonal Services (Seasonal decor/contains holiday lighting) 1-5%	Seasonal Services (Seasonal decor/contains holiday lighting) 6-15%	Seasonal Services (Seasonal decor/contains holiday lighting) 16-24%	Seasonal Services (Seasonal decor/contains holiday lighting) 25-49%	Seasonal Services (Seasonal decor/contains holiday lighting) 50-75%	Seasonal Services (Seasonal decor/contains holiday lighting) 76-100%
Snow Removal	Snow Removal 1-5%	Snow Removal 6-15%	Snow Removal 16-24%	Snow Removal 25-49%	Snow Removal 50-75%	Snow Removal 76-100%
COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION	COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION 1-5%	COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION 6-15%	COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION 16-24%	COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION 25-49%	COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION 50-75%	COMMERCIAL OR INSTITUTIONAL PERCENTAGE OPTION 76-100%
Landscape Design	Landscape Design 1-5%	Landscape Design 6-15%	Landscape Design 16-24%	Landscape Design 25-49%	Landscape Design 50-75%	Landscape Design 76-100%
Landscape Construction/Installation	Landscape Construction/Installation 1-5%	Landscape Construction/Installation 6-15%	Landscape Construction/Installation 16-24%	Landscape Construction/Installation 25-49%	Landscape Construction/Installation 50-75%	Landscape Construction/Installation 76-100%
Landscape Maintenance	Landscape Maintenance 1-5%	Landscape Maintenance 6-15%	Landscape Maintenance 16-24%	Landscape Maintenance 25-49%	Landscape Maintenance 50-75%	Landscape Maintenance 76-100%
Lawncare	Lawncare 1-5%	Lawncare 6-15%	Lawncare 16-24%	Lawncare 25-49%	Lawncare 50-75%	Lawncare 76-100%
Landscape Irrigation	Landscape Irrigation 1-5%	Landscape Irrigation 6-15%	Landscape Irrigation 16-24%	Landscape Irrigation 25-49%	Landscape Irrigation 50-75%	Landscape Irrigation 76-100%
Landscape Lighting	Landscape Lighting 1-5%	Landscape Lighting 6-15%	Landscape Lighting 16-24%	Landscape Lighting 25-49%	Landscape Lighting 50-75%	Landscape Lighting 76-100%
Nursery / Grower (wholesale or retail)	Nursery / Grower (wholesale or retail) 1-5%	Nursery / Grower (wholesale or retail) 6-15%	Nursery / Grower (wholesale or retail) 16-24%	Nursery / Grower (wholesale or retail) 25-49%	Nursery / Grower (wholesale or retail) 50-75%	Nursery / Grower (wholesale or retail) 76-100%
Sales and Promotion	Sales and Promotion 1-5%	Sales and Promotion 6-15%	Sales and Promotion 16-24%	Sales and Promotion 25-49%	Sales and Promotion 50-75%	Sales and Promotion 76-100%
Seasonal Services (Seasonal decor/contains holiday lighting)	Seasonal Services (Seasonal decor/contains holiday lighting) 1-5%	Seasonal Services (Seasonal decor/contains holiday lighting) 6-15%	Seasonal Services (Seasonal decor/contains holiday lighting) 16-24%	Seasonal Services (Seasonal decor/contains holiday lighting) 25-49%	Seasonal Services (Seasonal decor/contains holiday lighting) 50-75%	Seasonal Services (Seasonal decor/contains holiday lighting) 76-100%
Snow Removal	Snow Removal 1-5%	Snow Removal 6-15%	Snow Removal 16-24%	Snow Removal 25-49%	Snow Removal 50-75%	Snow Removal 76-100%
GOVERNMENT PERCENTAGE OPTION	GOVERNMENT PERCENTAGE OPTION 1-5%	GOVERNMENT PERCENTAGE OPTION 6-15%	GOVERNMENT PERCENTAGE OPTION 16-24%	GOVERNMENT PERCENTAGE OPTION 25-49%	GOVERNMENT PERCENTAGE OPTION 50-75%	GOVERNMENT PERCENTAGE OPTION 76-100%
Landscape Design	Landscape Design 1-5%	Landscape Design 6-15%	Landscape Design 16-24%	Landscape Design 25-49%	Landscape Design 50-75%	Landscape Design 76-100%
Landscape Construction/Installation	Landscape Construction/Installation 1-5%	Landscape Construction/Installation 6-15%	Landscape Construction/Installation 16-24%	Landscape Construction/Installation 25-49%	Landscape Construction/Installation 50-75%	Landscape Construction/Installation 76-100%
Landscape Maintenance	Landscape Maintenance 1-5%	Landscape Maintenance 6-15%	Landscape Maintenance 16-24%	Landscape Maintenance 25-49%	Landscape Maintenance 50-75%	Landscape Maintenance 76-100%
Lawncare	Lawncare 1-5%	Lawncare 6-15%	Lawncare 16-24%	Lawncare 25-49%	Lawncare 50-75%	Lawncare 76-100%
Landscape Irrigation	Landscape Irrigation 1-5%	Landscape Irrigation 6-15%	Landscape Irrigation 16-24%	Landscape Irrigation 25-49%	Landscape Irrigation 50-75%	Landscape Irrigation 76-100%
Landscape Lighting	Landscape Lighting 1-5%	Landscape Lighting 6-15%	Landscape Lighting 16-24%	Landscape Lighting 25-49%	Landscape Lighting 50-75%	Landscape Lighting 76-100%
Nursery / Grower (wholesale or retail)	Nursery / Grower (wholesale or retail) 1-5%	Nursery / Grower (wholesale or retail) 6-15%	Nursery / Grower (wholesale or retail) 16-24%	Nursery / Grower (wholesale or retail) 25-49%	Nursery / Grower (wholesale or retail) 50-75%	Nursery / Grower (wholesale or retail) 76-100%
Sales and Promotion	Sales and Promotion 1-5%	Sales and Promotion 6-15%	Sales and Promotion 16-24%	Sales and Promotion 25-49%	Sales and Promotion 50-75%	Sales and Promotion 76-100%
Seasonal Services (Seasonal decor/contains holiday lighting)	Seasonal Services (Seasonal decor/contains holiday lighting) 1-5%	Seasonal Services (Seasonal decor/contains holiday lighting) 6-15%	Seasonal Services (Seasonal decor/contains holiday lighting) 16-24%	Seasonal Services (Seasonal decor/contains holiday lighting) 25-49%	Seasonal Services (Seasonal decor/contains holiday lighting) 50-75%	Seasonal Services (Seasonal decor/contains holiday lighting) 76-100%
Snow Removal	Snow Removal 1-5%	Snow Removal 6-15%	Snow Removal 16-24%	Snow Removal 25-49%	Snow Removal 50-75%	Snow Removal 76-100%

Other (please specify)

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* 7. Select the payment methods you offer your clients.

Indicate % sales allocated to the payment method.

VISA

MasterCard

American Express

Interac

Cheque

Cash

Direct deposit

On-line

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* 8. Use the categories below to indicate your total annual gross sales. (Note: this information is critical to promote the value and viability of our industry and individual survey responses are kept in confidence)

less than $100,000

100,101 - 300,000

300,001 - 500,000

500,001 - 700,000

700,001 - 1,000,000

1,000,001 - 3,000,000

3,000,001 - 5,000,000

more than 5,000,000

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* 9. Indicate the average wage rates (hourly pay) by job title:

Bookkeeper

Office Manager

Landscape Supervisor

Landscape Foreperson

Landscape Labourer FT

Landscape Labourer Student

Maintenance Supervisor

Maintenance Foreperson

Maintenance Labourer FT

Maintenance Labourer Student

Irrigation/Lighting technician

Designer

Stonemason

Carpenter

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* 10. What is the most successful promotional initiative for your business?

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* 11. Has the HST had a direct impact on your business?

Yes

Please explain

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* 12. Business challenges change with the time of year. Generally speaking over the course of one business year, rank the following challenges according to the following options in the drop-down menu:

	Options
Labour – recruiting and retaining skilled and unskilled labour	Labour – recruiting and retaining skilled and unskilled labour Options menu
Cash Flow – bridging the gap in the off-season, securing financing	Cash Flow – bridging the gap in the off-season, securing financing Options menu
Priority Management – when to work on the business vs working in the business	Priority Management – when to work on the business vs working in the business Options menu
Strategic Planning – working on the business vs working in the business	Strategic Planning – working on the business vs working in the business Options menu
Quality - monitoring and ensuring quality of work performed	Quality - monitoring and ensuring quality of work performed Options menu
Inventory control: securing materials and supplies when required	Inventory control: securing materials and supplies when required Options menu
Sustainable profit margin - Earning a fair wage and meeting the specific expectations or requirements on profit margin. (Answer this based on your own benchmarks)	Sustainable profit margin - Earning a fair wage and meeting the specific expectations or requirements on profit margin. (Answer this based on your own benchmarks) Options menu

Other (please specify)

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* 13. Indicate the percentage breakdown of costs for the average contract:

	2 - 9%	10 - 20%	21 - 30%	31 - 40%	41 - 50%	over 51%
Salaries/hourly wages	Salaries/hourly wages 2 - 9%	Salaries/hourly wages 10 - 20%	Salaries/hourly wages 21 - 30%	Salaries/hourly wages 31 - 40%	Salaries/hourly wages 41 - 50%	Salaries/hourly wages over 51%
Materials	Materials 2 - 9%	Materials 10 - 20%	Materials 21 - 30%	Materials 31 - 40%	Materials 41 - 50%	Materials over 51%
Equipment & machinery	Equipment & machinery 2 - 9%	Equipment & machinery 10 - 20%	Equipment & machinery 21 - 30%	Equipment & machinery 31 - 40%	Equipment & machinery 41 - 50%	Equipment & machinery over 51%
Administration	Administration 2 - 9%	Administration 10 - 20%	Administration 21 - 30%	Administration 31 - 40%	Administration 41 - 50%	Administration over 51%
Taxes	Taxes 2 - 9%	Taxes 10 - 20%	Taxes 21 - 30%	Taxes 31 - 40%	Taxes 41 - 50%	Taxes over 51%

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* 14. What have you determined to be a trend in your business in the past 5 years?

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* 15. As a business owner are how are you feeling about the next 12 months?

Same as the last 12

Better

Worse

Why (please specify)

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* 1. Are you a member of a landscape-related trade association?

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* 2. What other non landscape trade related associations do you belong to?

Question Title

* 3. Are you a CNLA member? (You are automatically a CNLA member if you are a member of the provincial landscape nursery trades association)

Question Title

* 4. If NO, for the previous question would you like to receive membership and benefit information?

Question Title

* 5. Indicate the province in which you operate your business:

Question Title

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* 7. Select the payment methods you offer your clients. Indicate % sales allocated to the payment method.

Question Title

* 8. Use the categories below to indicate your total annual gross sales. (Note: this information is critical to promote the value and viability of our industry and individual survey responses are kept in confidence)

Question Title

* 9. Indicate the average wage rates (hourly pay) by job title:

Question Title

* 10. What is the most successful promotional initiative for your business?

Question Title

* 11. Has the HST had a direct impact on your business?

Question Title

* 12. Business challenges change with the time of year. Generally speaking over the course of one business year, rank the following challenges according to the following options in the drop-down menu:

Question Title

* 13. Indicate the percentage breakdown of costs for the average contract:

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* 14. What have you determined to be a trend in your business in the past 5 years?

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* 15. As a business owner are how are you feeling about the next 12 months?

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* 16. Where do you see the potential of growth in the industry in the next 5-10 years?

* 7. Select the payment methods you offer your clients.

Indicate % sales allocated to the payment method.