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Lab Services - Customer Satisfaction Survey

 

1. How did you hear about our Patient Service Center for your laboratory testing?

How did you hear about our Patient Service Center for your laboratory testing?   Referred by physician Advertisement in physician’s office Marketing poster or flyer from a Robert Wood facility Family or Friend

Other (please specify)

2. Which Patient Service Center location did you visit?

Which Patient Service Center location did you visit?   The Cancer Institute of New Jersey (195 Little Albany Street), New Brunswick, NJ 18 Centre Drive, Monroe, NJ 10 Plum Street, New Brunswick, NJ 125 Paterson Street, New Brunswick, NJ

3. How long did you have to wait before being assisted by staff?

How long did you have to wait before being assisted by staff?   No Wait 5-10 minutes 10-15 minutes

Other (please specify)

4. Did you feel the staff was courteous and professional?

Did you feel the staff was courteous and professional?   Yes No

Please add any additional comments about the staff

5. Would you visit this site again or refer someone?

Would you visit this site again or refer someone?   Yes No

Please add any additional comments about RWJUH Lab Services