At Kitco, we seek to continually improve the products and services that we provide to our clients. We would like to know your opinions so that we can better understand your needs and goals. Please help us by filling out the following survey.

All questions are optional. You may skip the ones that do not apply to you or that you do not wish to answer.

1. How often do you visit Kitco.com?

2. What are the main reasons for which you come to our website?

3. Have you ever visited Kitco's online store?

4. Have you ever purchased precious metals from Kitco?

5. How would you rate your satisfaction with Kitco's online store on the following factors?

 Low
1

2

3

4
High
5
Ease of navigation
Ease of opening an account
Product selection
Methods of payment
Ease of purchase
Clarity and ease of instructions
Pricing
Shipping and insurance pricing

6. If you have never purchased precious metals from Kitco, is there any particular reason why you haven’t done so?

7. If you have purchased from Kitco, would you purchase from us in the future?