Kineo Retail Sector Survey

Thank you for taking part in this survey. The survey is designed to explore the key learning and technology developments taking place in the retail sector globally.

At Kineo we work with leaders in this sector including Marks & Spencer, Tesco, Kohl's and many more. We welcome your input and will share the report with you later in 2012.

	Low priority		Medium priority		Major priority
New Hire Orientation/Induction	New Hire Orientation/Induction Low priority	New Hire Orientation/Induction	New Hire Orientation/Induction Medium priority	New Hire Orientation/Induction	New Hire Orientation/Induction Major priority
keeping up with product knowledge requirements	keeping up with product knowledge requirements Low priority	keeping up with product knowledge requirements	keeping up with product knowledge requirements Medium priority	keeping up with product knowledge requirements	keeping up with product knowledge requirements Major priority
Tracking and monitoring compliance training	Tracking and monitoring compliance training Low priority	Tracking and monitoring compliance training	Tracking and monitoring compliance training Medium priority	Tracking and monitoring compliance training	Tracking and monitoring compliance training Major priority
Customer service training	Customer service training Low priority	Customer service training	Customer service training Medium priority	Customer service training	Customer service training Major priority
Customer service training	Customer service training Low priority	Customer service training	Customer service training Medium priority	Customer service training	Customer service training Major priority
Leadership and management training	Leadership and management training Low priority	Leadership and management training	Leadership and management training Medium priority	Leadership and management training	Leadership and management training Major priority
Technical training	Technical training Low priority	Technical training	Technical training Medium priority	Technical training	Technical training Major priority
Standards and procedural training	Standards and procedural training Low priority	Standards and procedural training	Standards and procedural training Medium priority	Standards and procedural training	Standards and procedural training Major priority
IT systems training	IT systems training Low priority	IT systems training	IT systems training Medium priority	IT systems training	IT systems training Major priority
Visual merchandising	Visual merchandising Low priority	Visual merchandising	Visual merchandising Medium priority	Visual merchandising	Visual merchandising Major priority
Stock management	Stock management Low priority	Stock management	Stock management Medium priority	Stock management	Stock management Major priority
Reducing training costs	Reducing training costs Low priority	Reducing training costs	Reducing training costs Medium priority	Reducing training costs	Reducing training costs Major priority
Improving quality of training	Improving quality of training Low priority	Improving quality of training	Improving quality of training Medium priority	Improving quality of training	Improving quality of training Major priority
Improving access to training	Improving access to training Low priority	Improving access to training	Improving access to training Medium priority	Improving access to training	Improving access to training Major priority
Overcoming technical barriers in store network	Overcoming technical barriers in store network Low priority	Overcoming technical barriers in store network	Overcoming technical barriers in store network Medium priority	Overcoming technical barriers in store network	Overcoming technical barriers in store network Major priority
implementing an LMS	implementing an LMS Low priority	implementing an LMS	implementing an LMS Medium priority	implementing an LMS	implementing an LMS Major priority

Low priority

Medium priority

Major priority

New Hire Orientation/Induction

New Hire Orientation/Induction Low priority

New Hire Orientation/Induction

New Hire Orientation/Induction Medium priority

New Hire Orientation/Induction

New Hire Orientation/Induction Major priority

keeping up with product knowledge requirements

keeping up with product knowledge requirements Low priority

keeping up with product knowledge requirements

keeping up with product knowledge requirements Medium priority

keeping up with product knowledge requirements

keeping up with product knowledge requirements Major priority

Tracking and monitoring compliance training

Tracking and monitoring compliance training Low priority

Tracking and monitoring compliance training

Tracking and monitoring compliance training Medium priority

Tracking and monitoring compliance training

Tracking and monitoring compliance training Major priority

Customer service training

Customer service training Low priority

Customer service training

Customer service training Medium priority

Customer service training

Customer service training Major priority

Customer service training

Customer service training Low priority

Customer service training

Customer service training Medium priority

Customer service training

Customer service training Major priority

Leadership and management training

Leadership and management training Low priority

Leadership and management training

Leadership and management training Medium priority

Leadership and management training

Leadership and management training Major priority

Technical training

Technical training Low priority

Technical training

Technical training Medium priority

Technical training

Technical training Major priority

Standards and procedural training

Standards and procedural training Low priority

Standards and procedural training

Standards and procedural training Medium priority

Standards and procedural training

Standards and procedural training Major priority

IT systems training

IT systems training Low priority

IT systems training

IT systems training Medium priority

IT systems training

IT systems training Major priority

Visual merchandising

Visual merchandising Low priority

Visual merchandising

Visual merchandising Medium priority

Visual merchandising

Visual merchandising Major priority

Stock management

Stock management Low priority

Stock management

Stock management Medium priority

Stock management

Stock management Major priority

Reducing training costs

Reducing training costs Low priority

Reducing training costs

Reducing training costs Medium priority

Reducing training costs

Reducing training costs Major priority

Improving quality of training

Improving quality of training Low priority

Improving quality of training

Improving quality of training Medium priority

Improving quality of training

Improving quality of training Major priority

Improving access to training

Improving access to training Low priority

Improving access to training

Improving access to training Medium priority

Improving access to training

Improving access to training Major priority

Overcoming technical barriers in store network

Overcoming technical barriers in store network Low priority

Overcoming technical barriers in store network

Overcoming technical barriers in store network Medium priority

Overcoming technical barriers in store network

Overcoming technical barriers in store network Major priority

implementing an LMS

implementing an LMS Low priority

implementing an LMS

implementing an LMS Medium priority

implementing an LMS

implementing an LMS Major priority

Kineo Retail Sector Survey

1. Kineo Retail Sector Survey

Question Title

* 1. Please tell us a little about you.

Question Title

* 2. What are the priority learning and development topics and issues you face in the Retail sector?

Question Title

* 3. What key learning and development trends do you see in the retail sector?