Exit this survey 

KEEPRS Customer Satisfaction Survey

 

1. Please enter the order number or transaction number from your receipt/packing slip.

Please enter the order number or transaction number from your receipt/packing slip.

2. How satisfied were you with your most recent experience with KEEPRS?

How satisfied were you with your most recent experience with KEEPRS?   Extremely Satisfied

Very Satisfied

Satisfied

Somewhat Satisfied

Not Satisfied

3. How would you compare your most recent experience with KEEPRS to your experience with KEEPRS one year ago

How would you compare your most recent experience with KEEPRS to your experience with KEEPRS one year ago   Much Better

A Little Better

About The Same

A Little Worse

Much Worse

Not Applicable

4. What do you think about your entire KEEPRS experience?

	Extremely Satisfied	Very Satisfied	Satisfied	Somewhat Satisfied	Not Satisfied	Not Applicable
Ability To Provide A One Stop Shop	*What do you think about your entire KEEPRS experience? Ability To Provide A One Stop Shop Extremely Satisfied	Ability To Provide A One Stop Shop Very Satisfied	Ability To Provide A One Stop Shop Satisfied	Ability To Provide A One Stop Shop Somewhat Satisfied	Ability To Provide A One Stop Shop Not Satisfied	Ability To Provide A One Stop Shop Not Applicable
Ease Of Finding Product (On Web/In Store)	Ease Of Finding Product (On Web/In Store) Extremely Satisfied	Ease Of Finding Product (On Web/In Store) Very Satisfied	Ease Of Finding Product (On Web/In Store) Satisfied	Ease Of Finding Product (On Web/In Store) Somewhat Satisfied	Ease Of Finding Product (On Web/In Store) Not Satisfied	Ease Of Finding Product (On Web/In Store) Not Applicable
Wide Selection Of Brands	Wide Selection Of Brands Extremely Satisfied	Wide Selection Of Brands Very Satisfied	Wide Selection Of Brands Satisfied	Wide Selection Of Brands Somewhat Satisfied	Wide Selection Of Brands Not Satisfied	Wide Selection Of Brands Not Applicable
Customer Service	Customer Service Extremely Satisfied	Customer Service Very Satisfied	Customer Service Satisfied	Customer Service Somewhat Satisfied	Customer Service Not Satisfied	Customer Service Not Applicable
Knowledgeable Staff	Knowledgeable Staff Extremely Satisfied	Knowledgeable Staff Very Satisfied	Knowledgeable Staff Satisfied	Knowledgeable Staff Somewhat Satisfied	Knowledgeable Staff Not Satisfied	Knowledgeable Staff Not Applicable
Store Environment/Store Cleanliness	Store Environment/Store Cleanliness Extremely Satisfied	Store Environment/Store Cleanliness Very Satisfied	Store Environment/Store Cleanliness Satisfied	Store Environment/Store Cleanliness Somewhat Satisfied	Store Environment/Store Cleanliness Not Satisfied	Store Environment/Store Cleanliness Not Applicable
Quality Of Products	Quality Of Products Extremely Satisfied	Quality Of Products Very Satisfied	Quality Of Products Satisfied	Quality Of Products Somewhat Satisfied	Quality Of Products Not Satisfied	Quality Of Products Not Applicable
Items You Wanted Were In Stock	Items You Wanted Were In Stock Extremely Satisfied	Items You Wanted Were In Stock Very Satisfied	Items You Wanted Were In Stock Satisfied	Items You Wanted Were In Stock Somewhat Satisfied	Items You Wanted Were In Stock Not Satisfied	Items You Wanted Were In Stock Not Applicable
Employee Who Helped You Check Out	Employee Who Helped You Check Out Extremely Satisfied	Employee Who Helped You Check Out Very Satisfied	Employee Who Helped You Check Out Satisfied	Employee Who Helped You Check Out Somewhat Satisfied	Employee Who Helped You Check Out Not Satisfied	Employee Who Helped You Check Out Not Applicable
Time Spent To Check Out	Time Spent To Check Out Extremely Satisfied	Time Spent To Check Out Very Satisfied	Time Spent To Check Out Satisfied	Time Spent To Check Out Somewhat Satisfied	Time Spent To Check Out Not Satisfied	Time Spent To Check Out Not Applicable
Pricing Of Items	Pricing Of Items Extremely Satisfied	Pricing Of Items Very Satisfied	Pricing Of Items Satisfied	Pricing Of Items Somewhat Satisfied	Pricing Of Items Not Satisfied	Pricing Of Items Not Applicable

5. What product lines do you purchase from KEEPRS?

What product lines do you purchase from KEEPRS?   Uniforms

Duty Gear

Firearms

Emergency Lighting

6. How likely are you to buy from KEEPRS in the future?

How likely are you to buy from KEEPRS in the future?   Extremely Likely

Very Likely

Likely

Somewhat Likely

Not Likely

7. How Likely would you be to recommend KEEPRS to a friend?

How Likely would you be to recommend KEEPRS to a friend?   Extremely Likely

Very Likely

Likely

Somewhat Likely

Not Likely

8. How satisfied have you been with your overall experience with KEEPRS?

How satisfied have you been with your overall experience with KEEPRS?   Extremely Satisfied

Very Satisfied

Satisfied

Somewhat Satisfied

Not Satisfied

9. What, if anything, would make you want to shop at KEEPRS more often?

	Select
If there were more employees working in the stores	*What, if anything, would make you want to shop at KEEPRS more often? If there were more employees working in the stores Select
Faster check out time	Faster check out time Select
If employees were more helpful/knowledgeable	If employees were more helpful/knowledgeable Select
If the website was more user friendly	If the website was more user friendly Select
If they were less expensive than other companies	If they were less expensive than other companies Select
If they had a better selection of products	If they had a better selection of products Select
If they had better special offers, promotions, or sales	If they had better special offers, promotions, or sales Select
If they had the items I needed in stock	If they had the items I needed in stock Select
Nothing	Nothing Select

10. Did the salesperson who helped you, notify you of the survey information on the bottom of your receipt?

Did the salesperson who helped you, notify you of the survey information on the bottom of your receipt?   Yes

No

Not Applicable

11. Thank you for taking the time to complete this survey. Please provide us with the information below so we can contact you if we have any questions regarding your response. KEEPRS understands the importance of keeping your personal information private and secure. KEEPRS will not sell or provide your personal infomation to any third party. Feel free to complete a survey for each transaction you have with KEEPRS.

Thank you for taking the time to complete this survey. Please provide us with the information below so we can contact you if we have any questions regarding your response. KEEPRS understands the importance of keeping your personal information private and secure. KEEPRS will not sell or provide your personal infomation to any third party. Feel free to complete a survey for each transaction you have with KEEPRS.   Name:
Agency Affiliation:
Address:
Address 2:
City/Town:
State:	-- select state --AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming
ZIP/Postal Code:
Country:
Email Address:
Phone Number: