Survey

Education Credit Union strives to offer World Class Service to our members. In order to achieve this goal we would like for you to share your thoughts on "How do we rate?".

Thank you for your participation.

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Speed of Service

	Excellent	Good	Average	Fair	Poor
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Comments:

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Hours of Service

	Excellent	Good	Average	Fair	Poor
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Comments:

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Fees on Services

	Excellent	Good	Average	Fair	Poor
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Comments:

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Professionalism of Staff

	Excellent	Good	Average	Fair	Poor
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Comments:

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Accessibility of Staff

	Excellent	Good	Average	Fair	Poor
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Comments:

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Office Locations

	Excellent	Good	Average	Fair	Poor
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Comments:

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Rates on Loans

	Excellent	Good	Average	Fair	Poor
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Comments:

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Types of Loans Offered

	Excellent	Good	Average	Fair	Poor
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Comments:

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Rates on Deposits

	Excellent	Good	Average	Fair	Poor
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Comments:

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Types of Deposits Offered

	Excellent	Good	Average	Fair	Poor
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Comments:

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Electronic Services Offered

	Excellent	Good	Average	Fair	Poor
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Comments:

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Overall Level of Service

	Excellent	Good	Average	Fair	Poor
Select One	*Overall Level of Service Select One Excellent	Select One Good	Select One Average	Select One Fair	Select One Poor

Comments:

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Were you greeted immediately?

Were you greeted immediately? Yes

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Were you told about new products and services?

Were you told about new products and services? Yes

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Would you like to be informed about our new products and services?

Would you like to be informed about our new products and services? Yes

If yes, please enter your contact information below. (Name, Phone Number, Email)

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Would you recommend us to your family and friends?

Would you recommend us to your family and friends? Yes

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Are there any other matters you would like us to address?

Are there any other matters you would like us to address? Yes

If yes, please explain the issue:

How do we Rate?

*Speed of Service

*Hours of Service

*Fees on Services

*Professionalism of Staff

*Accessibility of Staff

*Office Locations

*Rates on Loans

*Types of Loans Offered

*Rates on Deposits

*Types of Deposits Offered

*Electronic Services Offered

*Overall Level of Service

*Were you greeted immediately?

*Were you told about new products and services?

*Would you like to be informed about our new products and services?

*Would you recommend us to your family and friends?

*Are there any other matters you would like us to address?

*
Speed of Service

*
Hours of Service

*
Fees on Services

*
Professionalism of Staff

*
Accessibility of Staff

*
Office Locations

*
Rates on Loans

*
Types of Loans Offered

*
Rates on Deposits

*
Types of Deposits Offered

*
Electronic Services Offered

*
Overall Level of Service

*
Were you greeted immediately?

*
Were you told about new products and services?

*
Would you like to be informed about our new products and services?

*
Would you recommend us to your family and friends?

*
Are there any other matters you would like us to address?