Survey

投訴表格
Complaint Form

填表須知:
1. 如對本局有任何投訴，請填妥以下表格。本局將會謹慎處理所有投訴，達以改善本局之服務。
2. 本局可能要求投訴人提供更多資料，以協助本局處理有關投訴。
3. 如投訴人選擇以匿名作出投訴，本局將無法向投訴人收集更多資料，從而令投訴無法得到適當的處理。
4. 投訴人將獲秘書處回覆其投訴已收悉。

Notes for Attention:
1. Please use this form to lodge a complaint about any aspect of the HKCAAVQ. We take complaints seriously and regard them as important in helping us improve our services and practices.
2. The complainant may be asked to provide additional information to help us process the complaint.
3. If the complaint is made anonymously, the HKCAAVQ will not be able to collect additional information for investigation and further processing.
4. All complaints received will be acknowledged.

註有*號的項目必須輸入資料
Fields marked with * are mandatory

*
投訴人資料
Complainant's Particulars

投訴人資料 Complainant's Particulars 稱謂 Salutation:
姓名 Name:
聯絡電話 Telephone:
電郵地址 Email Address:
地址(郵政信箱號碼除外) Address (Other than P.O.Box number):

投訴詳情
Complaint Details

投訴詳情 Complaint Details 網站 Website 刊登資料 Published information 收費 Fees and charges 回覆進度 Timeliness of our actions	服務過程 Processes 客戶服務 Client services 人事 Personnel
其他 (請註明): Other (please specify):

*
請說明投訴事項，字數上限為2000字。
Please describe the complaint, maximum 2000 characters.

請說明投訴事項，字數上限為2000字。 Please describe the complaint, maximum 2000 characters.

你亦可以將已填妥的投訴表格連同所有證明文件，透過以下其中一個方式提交：
You may also send your completed complaint form and any supporting documents by one of the following ways:

郵寄: 香港學術及職業資歷評審局
        香港鰂魚涌英皇道979號太古坊康橋大廈23樓投訴部收
傳真: (852) 2805 0365
電郵: complaints@hkcaavq.edu.hk

By mail: HKCAAVQ
            23/F, Cambridge House, Taikoo Place, 979 King’s Road, Hong Kong
            Attn: Complaints Team
By fax: (852) 2805 0365
By email: complaints@hkcaavq.edu.hk

*
聲明
Declaration

聲明 Declaration 本人願意就本投訴向香港學術及職業資歷評審局作出書面陳述。本人明白所有提交的個人資料會用於與投訴直接有關的用途，並有可能轉移給參與調查投訴及紀律研訊的其他人士，或因紀律研訊、執法、起訴及覆檢決定而向獲授權收取該資料的有關機構及人士披露。本人明白有權要求查閱及更正所提交的個人資料。本人擬作的陳述，就本人所知及所信，其內容全部屬實。
I am willing to give a statement to the Hong Kong Council for Accreditation of Academic & Vocational Qualifications in respect of the subject complaint. I understand that all personal data submitted by me will only be used for purposes which are directly related to my complaint, and may be transferred to parties who will be involved in the processing of the complaint and the undertaking of disciplinary proceedings, or to such persons and agencies who are authorized to receive information relating to the conduct of disciplinary proceedings, law enforcement, prosecution and review of decision. I am aware that I have the right to request access to and correction of my personal data submitted for this complaint. The statement I am about to make is true to the best of my knowledge and belief.

投訴表格Complaint Form

*投訴人資料Complainant's Particulars

投訴詳情Complaint Details

*請說明投訴事項，字數上限為2000字。Please describe the complaint, maximum 2000 characters.

*聲明Declaration

投訴表格
Complaint Form

*
投訴人資料
Complainant's Particulars

投訴詳情
Complaint Details

*
請說明投訴事項，字數上限為2000字。
Please describe the complaint, maximum 2000 characters.

*
聲明
Declaration