SurveyMonkey Powered Online Survey

How Are We Doing?

There are ten survey questions. Answer any questions that are applicable to you (all submissions are anonymous.)

1. How often have you done any of the following? (Check all that apply).

	never	once	2-5 times	>5 times
Visited the Whitehorse Green Guide website	*How often have you done any of the following? (Check all that apply). Visited the Whitehorse Green Guide website never	Visited the Whitehorse Green Guide website once	Visited the Whitehorse Green Guide website 2-5 times	Visited the Whitehorse Green Guide website >5 times
Used the on-line product and services search tool	Used the on-line product and services search tool never	Used the on-line product and services search tool once	Used the on-line product and services search tool 2-5 times	Used the on-line product and services search tool >5 times
Completed the green guide survey for products and services	Completed the green guide survey for products and services never	Completed the green guide survey for products and services once	Completed the green guide survey for products and services 2-5 times	Completed the green guide survey for products and services >5 times

2. Website - Please rate the website in the following areas. View website.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Website intent is clear and meets your expectations	*Website - Please rate the website in the following areas. View website. Website intent is clear and meets your expectations Excellent	Website intent is clear and meets your expectations Good	Website intent is clear and meets your expectations Adequate	Website intent is clear and meets your expectations Poor	Website intent is clear and meets your expectations Unacceptable	Website intent is clear and meets your expectations N/A
Readability - content is clear and easily understood	Readability - content is clear and easily understood Excellent	Readability - content is clear and easily understood Good	Readability - content is clear and easily understood Adequate	Readability - content is clear and easily understood Poor	Readability - content is clear and easily understood Unacceptable	Readability - content is clear and easily understood N/A
Content - is useful and up to date	Content - is useful and up to date Excellent	Content - is useful and up to date Good	Content - is useful and up to date Adequate	Content - is useful and up to date Poor	Content - is useful and up to date Unacceptable	Content - is useful and up to date N/A
Locally appropriate - feels like a community website	Locally appropriate - feels like a community website Excellent	Locally appropriate - feels like a community website Good	Locally appropriate - feels like a community website Adequate	Locally appropriate - feels like a community website Poor	Locally appropriate - feels like a community website Unacceptable	Locally appropriate - feels like a community website N/A
Design - aesthetically pleasing	Design - aesthetically pleasing Excellent	Design - aesthetically pleasing Good	Design - aesthetically pleasing Adequate	Design - aesthetically pleasing Poor	Design - aesthetically pleasing Unacceptable	Design - aesthetically pleasing N/A
Navigation - it is easy to find your way around the site	Navigation - it is easy to find your way around the site Excellent	Navigation - it is easy to find your way around the site Good	Navigation - it is easy to find your way around the site Adequate	Navigation - it is easy to find your way around the site Poor	Navigation - it is easy to find your way around the site Unacceptable	Navigation - it is easy to find your way around the site N/A
Browser compatibility - website works well in your browser	Browser compatibility - website works well in your browser Excellent	Browser compatibility - website works well in your browser Good	Browser compatibility - website works well in your browser Adequate	Browser compatibility - website works well in your browser Poor	Browser compatibility - website works well in your browser Unacceptable	Browser compatibility - website works well in your browser N/A
Follow-up - contacts provided, feedback options	Follow-up - contacts provided, feedback options Excellent	Follow-up - contacts provided, feedback options Good	Follow-up - contacts provided, feedback options Adequate	Follow-up - contacts provided, feedback options Poor	Follow-up - contacts provided, feedback options Unacceptable	Follow-up - contacts provided, feedback options N/A

3. Website - How can we improve the Whitehorse Green Guide Website? Please include your comments and suggestions below. (what you'd like to see on the site, what's missing, what works and doesn't work, what you like and don't like, your priorities etc.). View website.

Website - How can we improve the Whitehorse Green Guide Website? Please include your comments and suggestions below. (what you'd like to see on the site, what's missing, what works and doesn't work, what you like and don't like, your priorities etc.). View website.

4. Data Collection Survey - Please rate the survey in the following areas.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Ease of Access	*Data Collection Survey - Please rate the survey in the following areas. Ease of Access Excellent	Ease of Access Good	Ease of Access Adequate	Ease of Access Poor	Ease of Access Unacceptable	Ease of Access N/A
Time required to complete survey	Time required to complete survey Excellent	Time required to complete survey Good	Time required to complete survey Adequate	Time required to complete survey Poor	Time required to complete survey Unacceptable	Time required to complete survey N/A
Support available when needed	Support available when needed Excellent	Support available when needed Good	Support available when needed Adequate	Support available when needed Poor	Support available when needed Unacceptable	Support available when needed N/A
Product Area: your product area is well represented	Product Area: your product area is well represented Excellent	Product Area: your product area is well represented Good	Product Area: your product area is well represented Adequate	Product Area: your product area is well represented Poor	Product Area: your product area is well represented Unacceptable	Product Area: your product area is well represented N/A
Green Attributes: the attributes that best represent 'green' products in your product area are included	Green Attributes: the attributes that best represent 'green' products in your product area are included Excellent	Green Attributes: the attributes that best represent 'green' products in your product area are included Good	Green Attributes: the attributes that best represent 'green' products in your product area are included Adequate	Green Attributes: the attributes that best represent 'green' products in your product area are included Poor	Green Attributes: the attributes that best represent 'green' products in your product area are included Unacceptable	Green Attributes: the attributes that best represent 'green' products in your product area are included N/A
Readability: questions are easy to understand	Readability: questions are easy to understand Excellent	Readability: questions are easy to understand Good	Readability: questions are easy to understand Adequate	Readability: questions are easy to understand Poor	Readability: questions are easy to understand Unacceptable	Readability: questions are easy to understand N/A
Satisfaction with the survey	Satisfaction with the survey Excellent	Satisfaction with the survey Good	Satisfaction with the survey Adequate	Satisfaction with the survey Poor	Satisfaction with the survey Unacceptable	Satisfaction with the survey N/A

5. Data Collection Survey - How can we improve the data collection survey?

If you have any comments or suggestions on how we could improve the data collection survey, please include them here.

Data Collection Survey - How can we improve the data collection survey? If you have any comments or suggestions on how we could improve the data collection survey, please include them here.

6. On-line Product Search Tool - Please rate the search tool in the following areas. Link to database.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Ease of finding what you are looking for	*On-line Product Search Tool - Please rate the search tool in the following areas. Link to database. Ease of finding what you are looking for Excellent	Ease of finding what you are looking for Good	Ease of finding what you are looking for Adequate	Ease of finding what you are looking for Poor	Ease of finding what you are looking for Unacceptable	Ease of finding what you are looking for N/A
Complete - products you are looking for are represented	Complete - products you are looking for are represented Excellent	Complete - products you are looking for are represented Good	Complete - products you are looking for are represented Adequate	Complete - products you are looking for are represented Poor	Complete - products you are looking for are represented Unacceptable	Complete - products you are looking for are represented N/A
Search box - finds what I am looking for	Search box - finds what I am looking for Excellent	Search box - finds what I am looking for Good	Search box - finds what I am looking for Adequate	Search box - finds what I am looking for Poor	Search box - finds what I am looking for Unacceptable	Search box - finds what I am looking for N/A
Currency - content is up to date	Currency - content is up to date Excellent	Currency - content is up to date Good	Currency - content is up to date Adequate	Currency - content is up to date Poor	Currency - content is up to date Unacceptable	Currency - content is up to date N/A
Product Areas: product areas make sense to you	Product Areas: product areas make sense to you Excellent	Product Areas: product areas make sense to you Good	Product Areas: product areas make sense to you Adequate	Product Areas: product areas make sense to you Poor	Product Areas: product areas make sense to you Unacceptable	Product Areas: product areas make sense to you N/A
Green Attributes: the attributes used are familiar to you	Green Attributes: the attributes used are familiar to you Excellent	Green Attributes: the attributes used are familiar to you Good	Green Attributes: the attributes used are familiar to you Adequate	Green Attributes: the attributes used are familiar to you Poor	Green Attributes: the attributes used are familiar to you Unacceptable	Green Attributes: the attributes used are familiar to you N/A
Design - boxes/section colours help keep you oriented	Design - boxes/section colours help keep you oriented Excellent	Design - boxes/section colours help keep you oriented Good	Design - boxes/section colours help keep you oriented Adequate	Design - boxes/section colours help keep you oriented Poor	Design - boxes/section colours help keep you oriented Unacceptable	Design - boxes/section colours help keep you oriented N/A
Search results are easy to understand	Search results are easy to understand Excellent	Search results are easy to understand Good	Search results are easy to understand Adequate	Search results are easy to understand Poor	Search results are easy to understand Unacceptable	Search results are easy to understand N/A

7. Product Search Tool: How can we improve the product search tool? If you have any suggestions on how we could improve the Product Search Tool, please include them here. Link to database.

Product Search Tool: How can we improve the product search tool? If you have any suggestions on how we could improve the Product Search Tool, please include them here. Link to database.

8. Overall, how do you rate the usefulness of the Whitehorse Green Guide website and product search tool?

Overall, how do you rate the usefulness of the Whitehorse Green Guide website and product search tool? Excellent	Good	Adequate	Poor	Unacceptable
Comments:

9. Based on your experience, how likely is it that you will use the Whitehorse Green Guide in the future?

	Certain	Very likely	Somewhat likely	Unlikely	Very unlikely
Green Guide Website	*Based on your experience, how likely is it that you will use the Whitehorse Green Guide in the future? Green Guide Website Certain	Green Guide Website Very likely	Green Guide Website Somewhat likely	Green Guide Website Unlikely	Green Guide Website Very unlikely
Product search tool	Product search tool Certain	Product search tool Very likely	Product search tool Somewhat likely	Product search tool Unlikely	Product search tool Very unlikely

Other (please specify)

10. If you have any other comments or suggestions on how we could improve the Whitehorse Green Guide, please include them here.

If you have any other comments or suggestions on how we could improve the Whitehorse Green Guide, please include them here.

Thank-you for taking the time to give us your feedback on the Whitehorse Green Guide! Your input is very much appreciated and will help us to improve this resource for our community.

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