GESS is an online platform dedicated to the global extension of social security. It is operated by the Social Security Department of the International Labour Organization (ILO). The GESS team constantly strives to improve its services to the social security community.

We therefore greatly appreciate your time in participating in our user satisfaction survey. The survey contains only this page and should take approx. 5-10 minutes to complete. Please click the 'Done' button at the bottom of this page when you are finished.

Please visit us again soon at GESS.

-The GESS team-

1. To what extent do you agree with the following statements?

	1: Disagree	2: Somewhat agree	3: Agree	4: Strongly agree
On GESS I generally find what I am looking for	*To what extent do you agree with the following statements? On GESS I generally find what I am looking for 1: Disagree	On GESS I generally find what I am looking for 2: Somewhat agree	On GESS I generally find what I am looking for 3: Agree	On GESS I generally find what I am looking for 4: Strongly agree
GESS covers all my information needs with regard to social security	GESS covers all my information needs with regard to social security 1: Disagree	GESS covers all my information needs with regard to social security 2: Somewhat agree	GESS covers all my information needs with regard to social security 3: Agree	GESS covers all my information needs with regard to social security 4: Strongly agree
GESS is the most comprehensive website on social security I know	GESS is the most comprehensive website on social security I know 1: Disagree	GESS is the most comprehensive website on social security I know 2: Somewhat agree	GESS is the most comprehensive website on social security I know 3: Agree	GESS is the most comprehensive website on social security I know 4: Strongly agree
I never experience technical problems with GESS	I never experience technical problems with GESS 1: Disagree	I never experience technical problems with GESS 2: Somewhat agree	I never experience technical problems with GESS 3: Agree	I never experience technical problems with GESS 4: Strongly agree

2. How user-friendly is it to navigate through GESS (structure, visual design)?

How user-friendly is it to navigate through GESS (structure, visual design)? 1: Not at all user-friendly

2: Somewhat user-friendly

3: User-friendly

4: Very user-friendly

Do you have any comments?

3. What is your opinion about the following GESS functions?

	0: I don't use it	1: Not at all useful	2: Somewhat useful	3: Useful	4: Very useful
News	*What is your opinion about the following GESS functions? News 0: I don't use it	News 1: Not at all useful	News 2: Somewhat useful	News 3: Useful	News 4: Very useful
Topics (e.g. ‘Find out about’)	Topics (e.g. ‘Find out about’) 0: I don't use it	Topics (e.g. ‘Find out about’) 1: Not at all useful	Topics (e.g. ‘Find out about’) 2: Somewhat useful	Topics (e.g. ‘Find out about’) 3: Useful	Topics (e.g. ‘Find out about’) 4: Very useful
Country profiles	Country profiles 0: I don't use it	Country profiles 1: Not at all useful	Country profiles 2: Somewhat useful	Country profiles 3: Useful	Country profiles 4: Very useful
Library	Library 0: I don't use it	Library 1: Not at all useful	Library 2: Somewhat useful	Library 3: Useful	Library 4: Very useful
Glossary	Glossary 0: I don't use it	Glossary 1: Not at all useful	Glossary 2: Somewhat useful	Glossary 3: Useful	Glossary 4: Very useful
Links	Links 0: I don't use it	Links 1: Not at all useful	Links 2: Somewhat useful	Links 3: Useful	Links 4: Very useful
G-Forum	G-Forum 0: I don't use it	G-Forum 1: Not at all useful	G-Forum 2: Somewhat useful	G-Forum 3: Useful	G-Forum 4: Very useful
Workspace	Workspace 0: I don't use it	Workspace 1: Not at all useful	Workspace 2: Somewhat useful	Workspace 3: Useful	Workspace 4: Very useful
RSS feeds	RSS feeds 0: I don't use it	RSS feeds 1: Not at all useful	RSS feeds 2: Somewhat useful	RSS feeds 3: Useful	RSS feeds 4: Very useful

Do you have any comments?

4. Do you have any suggestions on how the content of GESS could be improved (e.g. by adding new functions or topics, improving existing sections, etc.)?

Do you have any suggestions on how the content of GESS could be improved (e.g. by adding new functions or topics, improving existing sections, etc.)?

5. How fast does the website load in your experience?

How fast does the website load in your experience? 1: Not at all fast

2: Somewhat fast

3: Fast

4: Very fast

Do you have any comments?

6. GESS offers various functions which allow users to contribute to the website. To what extent do you agree with the following statements?

	0: Don't know / Doesn't apply	1: Disagree	2: Somewhat agree	3: Agree	4: Strongly agree
I am aware of these functions (G-Forum, Workspace, adding resources)	*GESS offers various functions which allow users to contribute to the website. To what extent do you agree with the following statements? I am aware of these functions (G-Forum, Workspace, adding resources) 0: Don't know / Doesn't apply	I am aware of these functions (G-Forum, Workspace, adding resources) 1: Disagree	I am aware of these functions (G-Forum, Workspace, adding resources) 2: Somewhat agree	I am aware of these functions (G-Forum, Workspace, adding resources) 3: Agree	I am aware of these functions (G-Forum, Workspace, adding resources) 4: Strongly agree
I know how to contribute to GESS	I know how to contribute to GESS 0: Don't know / Doesn't apply	I know how to contribute to GESS 1: Disagree	I know how to contribute to GESS 2: Somewhat agree	I know how to contribute to GESS 3: Agree	I know how to contribute to GESS 4: Strongly agree
Contributing to GESS is easy	Contributing to GESS is easy 0: Don't know / Doesn't apply	Contributing to GESS is easy 1: Disagree	Contributing to GESS is easy 2: Somewhat agree	Contributing to GESS is easy 3: Agree	Contributing to GESS is easy 4: Strongly agree
I feel it rewarding to contribute to GESS	I feel it rewarding to contribute to GESS 0: Don't know / Doesn't apply	I feel it rewarding to contribute to GESS 1: Disagree	I feel it rewarding to contribute to GESS 2: Somewhat agree	I feel it rewarding to contribute to GESS 3: Agree	I feel it rewarding to contribute to GESS 4: Strongly agree
I am interested in participating in discussion groups (G-Forum)	I am interested in participating in discussion groups (G-Forum) 0: Don't know / Doesn't apply	I am interested in participating in discussion groups (G-Forum) 1: Disagree	I am interested in participating in discussion groups (G-Forum) 2: Somewhat agree	I am interested in participating in discussion groups (G-Forum) 3: Agree	I am interested in participating in discussion groups (G-Forum) 4: Strongly agree
I am interested in sharing documents or news	I am interested in sharing documents or news 0: Don't know / Doesn't apply	I am interested in sharing documents or news 1: Disagree	I am interested in sharing documents or news 2: Somewhat agree	I am interested in sharing documents or news 3: Agree	I am interested in sharing documents or news 4: Strongly agree
I am interested in contributing to a Social Security Wiki	I am interested in contributing to a Social Security Wiki 0: Don't know / Doesn't apply	I am interested in contributing to a Social Security Wiki 1: Disagree	I am interested in contributing to a Social Security Wiki 2: Somewhat agree	I am interested in contributing to a Social Security Wiki 3: Agree	I am interested in contributing to a Social Security Wiki 4: Strongly agree

Do you have any comments?

7. Are you an active user of any of the following tools?

Are you an active user of any of the following tools? Facebook

Twitter

Blogging

Dgroups (or similar)

Skype (or similar)

Delicious, Digg (or similar)

Wikis (reading)

Wikis (contributing)

Other (please specify)

8. How regularly do you visit GESS?

How regularly do you visit GESS? 1: Not regularly (less than once a month)

2: Somewhat regularly (once a month)

3: Regularly (at least once in 1-3 weeks)

4: Very regularly (several times a week)

9. Please select the category which best describes your organisation or role:

Please select the category which best describes your organisation or role: Academic – student

Academic – lecturer/researcher

Bilateral (e.g. a government aid agency)

Government (e.g. a government department at national, state or local level)

Multilateral (e.g. UNDP, World Bank, EU)

International NGO/Civil Society Organisation (e.g. Oxfam)

National NGO/Civil Society Organisation

Commercial (e.g. a private company or consultancy)

Library/Information Service

Media

No affiliation

Other (please specify)

10. Please indicate your age group:

Please indicate your age group: >19

20-29

30-39

40-49

50-59

60-69

70 and over

11. Do you have any other suggestions/feedback you were not able to give earlier?

Do you have any other suggestions/feedback you were not able to give earlier?

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