Downtown Branch Fitness Department Survey

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1. How long have you been a member?

How long have you been a member?   1 to 3 years 1 to 6 months 6 months to 1 year Less than one year Over 3 years

2. What day of the week do you use the facility?

What day of the week do you use the facility?   Sunday Monday Tuesday Wednesday Thursday Friday Saturday

3. What time do you use the fitness center?

What time do you use the fitness center?   12-5pm 5-10pm 5:30 - 9am 9-12pm

Other (please specify)

4. How would you rate our fitness staff?

	Extremely Unsatisifed	Unsatisfied	Satisfied	Extremely Satisfied
Knowledgeable of fitness area	*How would you rate our fitness staff? Knowledgeable of fitness area Extremely Unsatisifed	Knowledgeable of fitness area Unsatisfied	Knowledgeable of fitness area Satisfied	Knowledgeable of fitness area Extremely Satisfied
Assist me when needed	Assist me when needed Extremely Unsatisifed	Assist me when needed Unsatisfied	Assist me when needed Satisfied	Assist me when needed Extremely Satisfied
Greets me by name	Greets me by name Extremely Unsatisifed	Greets me by name Unsatisfied	Greets me by name Satisfied	Greets me by name Extremely Satisfied
Friendly, courteous	Friendly, courteous Extremely Unsatisifed	Friendly, courteous Unsatisfied	Friendly, courteous Satisfied	Friendly, courteous Extremely Satisfied

Comment

5. Please rate our fitness equipment?

	Unsatisfied	Satisfied	Extremely Satisfied
Life Fitness Equipment	*Please rate our fitness equipment? Life Fitness Equipment Unsatisfied	Life Fitness Equipment Satisfied	Life Fitness Equipment Extremely Satisfied
Cardio Machines	Cardio Machines Unsatisfied	Cardio Machines Satisfied	Cardio Machines Extremely Satisfied
Free Weights	Free Weights Unsatisfied	Free Weights Satisfied	Free Weights Extremely Satisfied
Cable Machines	Cable Machines Unsatisfied	Cable Machines Satisfied	Cable Machines Extremely Satisfied

Other (please specify)

6. Have you ever been shown how to use the fitness equipment?

Have you ever been shown how to use the fitness equipment?   Yes No

7. Would you be interested in a fitness orientation?

Would you be interested in a fitness orientation?   Yes No

Name and phone number if you would like to schedule an orientation