eBiz Feedback

Tell us about your eBiz online experience. We would appreciate your feedback. Thank you for using eBiz!

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* 1. I created my eBiz login to (select the one that best applies):

View My Account

Update My Information

View My Program/Training Records

Register for a Program

Register for Summer Camp

Renew My Membership

Renew My Girl's Membership

Renew My Troop Membership(s)

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* 2. Please rate the ease of your online experience.

Extremely Difficult

Somewhat Difficult

No Opinion

Somewhat Easy

Extremely Easy

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* 3. What did you find easy about the experience?

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* 4. What did you find to be difficult about the experience?

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* 5. Compared to paper re-registration, online re-registration was:

A lot harder

A little harder

About the same

A little easier

A lot easier

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* 6. If you renewed your membership, approximately how long did it take to complete the entire process from time of login creation to payment completion?

Less than 5 minutes

Between 5-15 minutes

Between 15-25 minutes

Greater than 25 minutes

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* 7. Did you review the instruction materials on the eBusiness page on www.gswny.org prior to opening the eBiz site?

Yes

No

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* 8. If yes, what did you find to be the most helpful?

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* 9. Once in eBiz, did you make use of the instructions shown there?

Yes

No

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* 10. We appreciate your feedback. May we assist you further or call you for more information?

Name

Phone Number (include area code)

Best times to call