Co-op Connections Discount Card ProgramBusiness Enrollment Feedback Survey

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* 3. Are you or is your business a Cobb EMC member?

Yes

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* 4. If yes, please provide us with your service address:

Address:

City/Town:

State:

ZIP:

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* 5. Email Address:

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* 6. How did you find out about the Co-op Connections Discount Card program?

Another Business:

A friend:

Cobb EMC’s Website:

Cobb EMC’s Employee:

Cobb EMC’s Bill Insert:

Cobb EMC’s E-News Letter:

The Georgia Magazine:

Cobb Chamber of Commerce:

Cherokee Chamber of Commerce:

Paulding Chamber of Commerce

Business Association: (please specify)

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* 7. How easy is it to find the information about the Co-op Connections Discount Card program on our website?
(www.cobbemc.com)

Easy

Moderately easy

Not Easy at all

I don't know

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* 8. Please rate the following

	Extremely easy	Very easy	Moderately easy	Slightly easy	Not easy at all
How easy was the process to enroll a new business?	How easy was the process to enroll a new business? Extremely easy	How easy was the process to enroll a new business? Very easy	How easy was the process to enroll a new business? Moderately easy	How easy was the process to enroll a new business? Slightly easy	How easy was the process to enroll a new business? Not easy at all
How easy is it to navigate the business enrollment website and account?	How easy is it to navigate the business enrollment website and account? Extremely easy	How easy is it to navigate the business enrollment website and account? Very easy	How easy is it to navigate the business enrollment website and account? Moderately easy	How easy is it to navigate the business enrollment website and account? Slightly easy	How easy is it to navigate the business enrollment website and account? Not easy at all
How easy is it to upload your business logo or pictures to the website?	How easy is it to upload your business logo or pictures to the website? Extremely easy	How easy is it to upload your business logo or pictures to the website? Very easy	How easy is it to upload your business logo or pictures to the website? Moderately easy	How easy is it to upload your business logo or pictures to the website? Slightly easy	How easy is it to upload your business logo or pictures to the website? Not easy at all
How easy was the process of adding an offer?	How easy was the process of adding an offer? Extremely easy	How easy was the process of adding an offer? Very easy	How easy was the process of adding an offer? Moderately easy	How easy was the process of adding an offer? Slightly easy	How easy was the process of adding an offer? Not easy at all

Comments:

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* 9. Please rate the following

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
There are to many questions and steps to complete the business enrollment process.	There are to many questions and steps to complete the business enrollment process. Strongly Disagree	There are to many questions and steps to complete the business enrollment process. Disagree	There are to many questions and steps to complete the business enrollment process. Neutral	There are to many questions and steps to complete the business enrollment process. Agree	There are to many questions and steps to complete the business enrollment process. Strongly Agree
The amount of questions were necessary to better illustrate my business model and discount offer.	The amount of questions were necessary to better illustrate my business model and discount offer. Strongly Disagree	The amount of questions were necessary to better illustrate my business model and discount offer. Disagree	The amount of questions were necessary to better illustrate my business model and discount offer. Neutral	The amount of questions were necessary to better illustrate my business model and discount offer. Agree	The amount of questions were necessary to better illustrate my business model and discount offer. Strongly Agree
It was hard to know what type of discount to offer.	It was hard to know what type of discount to offer. Strongly Disagree	It was hard to know what type of discount to offer. Disagree	It was hard to know what type of discount to offer. Neutral	It was hard to know what type of discount to offer. Agree	It was hard to know what type of discount to offer. Strongly Agree
Getting a discount offer approved is fast and easy.	Getting a discount offer approved is fast and easy. Strongly Disagree	Getting a discount offer approved is fast and easy. Disagree	Getting a discount offer approved is fast and easy. Neutral	Getting a discount offer approved is fast and easy. Agree	Getting a discount offer approved is fast and easy. Strongly Agree

Comments:

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* 10. How helpful is the instructions manual (business enrollment user guide)?

Very helpful

Somewhat helpful

Neither

No so Helpful

Not at all helpful

Comments:

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* 11. Any suggestions on how we can improve the instructions manual?

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* 12. How clear is the information available on our website? ( www.cobbemc.com/discountcard )

Extremely clear

Very clear

Moderately clear

Slightly clear

Not at all clear

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* 13. What suggestions do you have for improving the information available on the website? (www.cobbemc.com/discountcard)

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* 14. How visually appealing is the website where we promote your business?

Extremely appealing

Very appealing

Moderately appealing

Slightly appealing

Not at all appealing

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* 15. Overall, are you satisfied with our business enrollment process?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

Comments:

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* 16. How likely are you to recommend the Co-op Connections Discount Card program to other businesses?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

Co-op Connections Discount Card Program
Business Enrollment Feedback

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* 1. Business Contact:

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* 2. Name of Business:

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* 3. Are you or is your business a Cobb EMC member?

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* 4. If yes, please provide us with your service address:

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* 5. Email Address:

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* 6. How did you find out about the Co-op Connections Discount Card program?

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* 7. How easy is it to find the information about the Co-op Connections Discount Card program on our website?
(www.cobbemc.com)

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* 8. Please rate the following

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* 9. Please rate the following

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* 10. How helpful is the instructions manual (business enrollment user guide)?

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* 11. Any suggestions on how we can improve the instructions manual?

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* 12. How clear is the information available on our website? ( www.cobbemc.com/discountcard )

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* 13. What suggestions do you have for improving the information available on the website? (www.cobbemc.com/discountcard)

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* 14. How visually appealing is the website where we promote your business?

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* 15. Overall, are you satisfied with our business enrollment process?

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* 16. How likely are you to recommend the Co-op Connections Discount Card program to other businesses?

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* 17. What would you recommend we can do different to improve the business experience when registering for the program?

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* 1. Business Contact:

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* 2. Name of Business:

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* 3. Are you or is your business a Cobb EMC member?

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* 4. If yes, please provide us with your service address:

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* 5. Email Address:

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* 6. How did you find out about the Co-op Connections Discount Card program?

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* 7. How easy is it to find the information about the Co-op Connections Discount Card program on our website?(www.cobbemc.com)

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* 8. Please rate the following

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* 9. Please rate the following

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* 10. How helpful is the instructions manual (business enrollment user guide)?

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* 11. Any suggestions on how we can improve the instructions manual?

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* 12. How clear is the information available on our website? ( www.cobbemc.com/discountcard )

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* 13. What suggestions do you have for improving the information available on the website? (www.cobbemc.com/discountcard)

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* 14. How visually appealing is the website where we promote your business?

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* 15. Overall, are you satisfied with our business enrollment process?

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* 16. How likely are you to recommend the Co-op Connections Discount Card program to other businesses?

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* 17. What would you recommend we can do different to improve the business experience when registering for the program?

* 7. How easy is it to find the information about the Co-op Connections Discount Card program on our website?
(www.cobbemc.com)