DeKalb County Public Library - Customer Service Survey
December 2011
Which branch do you currently use most frequently?
Which branch do you currently use most frequently?
Brookhaven
Chamblee
Clarkston
Covington
Decatur
Doraville
Dunwoody
Embry Hills
Flat Shoals
Gresham
Hairston Crossing
Lithonia-Davidson
Northlake-Barbara Loar
Redan-Trotti
Salem-Panola
Scott Candler
Scottdale-Tobie Grant
Stone Mountain-Sue Kellogg
Stonecrest
Toco Hill-Avis G. Williams
Tucker-Reid H. Cofer
Wesley Chapel-William C. Brown
In order for us to serve you better, please rate our service delivery.
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Timeliness of Service (Response Time)
In order for us to serve you better, please rate our service delivery.
Timeliness of Service (Response Time)
1 Very Dissatisfied
Timeliness of Service (Response Time)
2
Timeliness of Service (Response Time)
3
Timeliness of Service (Response Time)
4
Timeliness of Service (Response Time)
5 Very Satisfied
Accessibility
Accessibility
1 Very Dissatisfied
Accessibility
2
Accessibility
3
Accessibility
4
Accessibility
5 Very Satisfied
Professionalism and Courtesy
Professionalism and Courtesy
1 Very Dissatisfied
Professionalism and Courtesy
2
Professionalism and Courtesy
3
Professionalism and Courtesy
4
Professionalism and Courtesy
5 Very Satisfied
Accuracy and Reliability
Accuracy and Reliability
1 Very Dissatisfied
Accuracy and Reliability
2
Accuracy and Reliability
3
Accuracy and Reliability
4
Accuracy and Reliability
5 Very Satisfied
Our Service Delivery Overall
Our Service Delivery Overall
1 Very Dissatisfied
Our Service Delivery Overall
2
Our Service Delivery Overall
3
Our Service Delivery Overall
4
Our Service Delivery Overall
5 Very Satisfied
What can we do to provide better service?
What can we do to provide better service?
Thank you! Please click SUBMIT.
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