IIT Facilities Customer Survey

 
1. Please Enter your Work Order Number (Optional):
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2. Did your service request receive a timely response?
Strongly DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
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3. Did a IIT supervisor or mechanic notify you of any delays or issues?
Strong DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
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4. Was the service request / work order completed to your satisfaction?
Strong DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
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5. Was the maintenance mechanic friendly and helpful?
Strong DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
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6. Was the Facilities website easy to navigate?
Strong DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
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7. Did the Facilities website give you the information you needed?
Strong DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
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8. Were you satisfied overall with your interaction with the IIT Facilities department?
Strong DisagreeDisagreeNeutral or n/aAgreeStrongly Agree
Please select one:
9. What improvements would you suggest? (Optional)
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