Customer Satisfaction Survey Template

1. How professional is our company?
2. How convenient is our company to use?
3. How well do you feel that our company understands your needs?
4. Compared to our competitors, is our product quality better, worse, or about the same?
5. Compared to our competitors, are our prices higher, lower, or about the same?
6. Overall, how responsive have we been to your questions or concerns about our product?
7. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?
8. Do you like our company, neither like nor dislike it, or dislike it?
9. How well did our customer service representative answer your question or solve your problem?
10. How likely is it that you would recommend this company to a friend or colleague?
Not at all likely - 0123456789Extremely likely - 10
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