CSXT Police Department Client/Customer Satisfaction

Feedback

 
Your feedback is very important to us. It will allow us to improve our customer service. Please take a few minutes to complete this survey for us. With your help, we hope to strengthen the bond between our clients and make customer service improvements.
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1. Have you had an interaction with a railroad police special agent or another member of the railroad police department?
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2. Regarding question #1, if so, how recent?
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3. Was your interaction with the police department member positive?
4. What is your overall assessent of your interaction with the CSX police department?
Extremely PositiveVery PositivePositiveNegativeVery NegativeExtremely NegtiveN/A
Overall assessment
5. Please rate the following using a scale of 1 to 5 with 1 being the best; 5 being the worst.
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Professionalism / Competence of the railroad police member you interacted with
Demeanor
Safety and security concerns within your area
Do you feel they are being adequately addressed by the police department?