CSFA Club Survey 2010
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1. Annual Club Survey 2010

 
Please complete this Survey by July 16th. The survey will take approximately 45 minutes to complete. If you cannot finsh the Survey in one sitting, you can exit and re-enter, but only from the same computer. In order to answer completely, you will need the following: Club Demographics, Profit & Loss Statements for May 1st,2009 to April 30th, 2010, Pricing & Compensation, and general operational information. To obtain the most accurate information, ONLY answer the question if you are certain. If you do not know the answer, please leave it blank. Note: it MUST be fully COMPLETED by JULY 16th, 2010. If you need any assistance, please contact Shayne at skohn@CSFAssociation.com Thank you.

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1. Please enter the most current contact information for your Club.

2. Please choose the type of club that most closely defines your club?

3. Is the Club:

4. What are the Club's financial expectations?

5. Does your club utilize an outside contracted management company in any of the following areas?(If YES please check)

6. If your Club does utilize an outside contract management company, how are they compensated?

7. What year was the club established?

8. Years in operation for the

9. Is your club residential?

10. If your Club is residential, how many homes are in the community?

11. What is the median price for a home in your community?

12. If your club is residential, do you require mandatory membership?

13. Total number of active memberships?

14. What is the approximate number of total active members?

15. Has the number of members increased or decreased over the last few years?

16. If your Club offers various membership types, are Fitness & Spa included?

 YesNo
Full Membership only
Golf Membership
Tennis Membership
Social Membership

17. What percentage of your members are seasonal?

18. What is the average age of your membership?

19. Has the average age of your members increased or decreased over the last few years?

20. Please enter the most current information for your Club's General Manager

21. Current General Manager information?

22. Your current GM's industry background includes:

23. Current Spa/Fitness Director information
(If you have separate Spa & Fitness Directors, please have the Fitness Director fill out questions #23 - 31 and the Spa Director fill out questions #32 - 40)

24. Your current Spa/Fitness Director's industry background includes: (please check all that apply)

25. Your current Spa/Fitness Director's educational background includes: (please check all that apply)

26. As the Spa/Fitness Director, which of the following are you responsible for? (please check all that apply)

27. Do you, as a Spa & Fitness Director, do any fitness training or teach classes?

28. If yes, is it limited to a certain amount of hours per week?
If so how many?

29. Do you, as a Spa & Fitness Director, perform any spa services?

30. If yes, is it limited to a certain number of hours per week? And if so how many?

31. Are you, the Spa & Fitness Director, purely administrative?

32. Current Spa Director information
(If separate)

33. Your current Spa/Fitness Director's industry background includes: (please check all that apply)

34. Your current Spa/Fitness Director's educational background includes: (please check all that apply)

35. As the Spa Director, which of the following are you responsible for? (please check all that apply)

36. Do you, as a Spa Director, perform any spa services?

37. If yes, is it limited to a certain number of hours per week? And if so how many?

38. Are you, the Spa Director, purely administrative?

39. Facility Size - Total Sq. Feet

40. Which of the following areas are included in your facility? (Please check all that apply)

41. Has the Fitness Center/Spa expanded since original Construction?

42. Is your Club planning an expansion or addition?

43. If your Club is planning an expansion, when will this happen?

44. If you have expanded, what type of increase did you see in each of the following areas?