How Did We Handle Your Complaint?
 

1. Satisfaction survey about our complaint handling process

 
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Thank you for participating in our satisfaction survey.

The survey will take about 5 minutes to complete. You can see your progress at the top of the survey.

Please keep in mind that this survey is about our service and not about the outcome of your complaint.

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1. What was your complaint reference number?

This number can be found on all correspondence sent to you, and on the survey invitation.