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Consumer Satisfaction Survey

Website Satisfaction Survey

Please take a few minutes to help Consumer Action assess its website. We are conducting a strategic assessment of our online services and your feedback is valuable.

Thank you for taking the time to participate in this important assessment of our services.
1.Have you visited Consumer Action's website before today?(Required.)
2.Did the Consumer Action website give you the information you were looking for?(Required.)
3.On a scale of 1 to 5 (1 being very challenging and 5 being very seamless / easy) - How easy was it to find the information on the website?(Required.)
4.On a scale of 1 to 5 (1 being not useful at all and 5 being exactly what you needed), how useful and effective was the information you found on the Consumer Action website?(Required.)
5.What kind of information were you looking for on the website? Information on:
(Required.)
6.What kind of material on the website did you find useful?(Required.)
7.Where did you hear about Consumer Action?(Required.)
8.What is your overall satisfaction level with Consumer Action on a scale from 1 to 5 (1 not satisfied at all and 5 very satisfied)? (Required.)
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