Communication skills in dynamic business environments

New Education

The purpose of this survey is to gather input from Chinese professionals,students working and studying in the UK regarding communication skills needs conducted by New Education. Your responses help New Education produce the accurate information and provide better training service in order to help Chinese professionals and students to have a better career path and personal life with effective communication skills and human relations in the UK in the dynamic international environment.

1. When I first meet people, I usually initiate or warm-up conversations with small talk.

When I first meet people, I usually initiate or warm-up conversations with small talk. Very frequently

Often

Sometimes

Rarely

Never

2. I give people my full attention while they're talking to me.

I give people my full attention while they're talking to me. Very frequently

Often

Sometimes

Rarely

Never

3. I encourage other people to talk, and I ask questions to clarify information

I encourage other people to talk, and I ask questions to clarify information Very frequently

Often

Sometimes

Rarely

Never

4. I can notice the change of others’ mood when talking with others

I can notice the change of others’ mood when talking with others Very frequently

Often

Sometimes

Rarely

Never

5. I can detect when someone doesn’t understand what I am saying, I will stop to ask if they understand.

I can detect when someone doesn’t understand what I am saying, I will stop to ask if they understand. Very frequently

Often

Sometimes

Rarely

Never

6. I make an effort to remember peoples’ names.

I make an effort to remember peoples’ names. Very frequently

Often

Sometimes

Rarely

Never

7. To end a conversation, I will use a closing statement instead of just leaving.(Such as it is very nice to talk to you today,thank you for your time, see you soon,take care,talk to you soon etc)

To end a conversation, I will use a closing statement instead of just leaving.(Such as it is very nice to talk to you today,thank you for your time, see you soon,take care,talk to you soon etc) Very frequently

Often

Sometimes

Rarely

Never

8. I give my honest and sincere appreciation immediately when I feel grateful to someone

I give my honest and sincere appreciation immediately when I feel grateful to someone Very frequently

Often

Sometimes

Rarely

Never

9. I always smile at people first, and try to keep smiling during conversation.

I always smile at people first, and try to keep smiling during conversation. Very frequently

Often

Sometimes

Rarely

Never

10. I know how to control my emotion and don’t criticise and condemn immediately even if something goes wrong.

I know how to control my emotion and don’t criticise and condemn immediately even if something goes wrong. Very frequently

Often

Sometimes

Rarely

Never

11. I am confident to present my ideas clearly and concisely so that others are receptive to my point of view

I am confident to present my ideas clearly and concisely so that others are receptive to my point of view Very frequently

Often

Sometimes

Rarely

Never

12. I treat people fairly and I also let others know how I want to be treated

I treat people fairly and I also let others know how I want to be treated Very frequently

Often

Sometimes

Rarely

Never

13. I try to find colleagues’ interests, motivation and points of view before I ask for cooperation and commitment

I try to find colleagues’ interests, motivation and points of view before I ask for cooperation and commitment Very frequently

Often

Sometimes

Rarely

Never

14. I show respect for peoples’ ideas and feelings ,even when I disagree with them

I show respect for peoples’ ideas and feelings ,even when I disagree with them Very frequently

Often

Sometimes

Rarely

Never

15. I am open to negative feedback and disagreement, even be criticised

I am open to negative feedback and disagreement, even be criticised Very frequently

Often

Sometimes

Rarely

Never

16. If I am wrong in my job, I admit it to my colleague.

If I am wrong in my job, I admit it to my colleague. Very frequently

Often

Sometimes

Rarely

Never

17. I am able to easily win people’s trust and respect

I am able to easily win people’s trust and respect Very frequently

Often

Sometimes

Rarely

Never

18. I avoid making extreme comments and judgements about people (such as he is always late).

I avoid making extreme comments and judgements about people (such as he is always late). Very frequently

Often

Sometimes

Rarely

Never

19. I can work with difficult people without losing my passion

I can work with difficult people without losing my passion Very frequently

Often

Sometimes

Rarely

Never

20. I am confident to deliver a presentation without nervousness anytime and anywhere

I am confident to deliver a presentation without nervousness anytime and anywhere Very frequently

Often

Sometimes

Rarely

Never

21. I feel offended and immediately argue when others have a stereotype image about my country

I feel offended and immediately argue when others have a stereotype image about my country Very frequently

Often

Sometimes

Rarely

Never

22. I show my courtesy and politeness when I am working in international company to make up my language limitation

I show my courtesy and politeness when I am working in international company to make up my language limitation Very frequently

Often

Sometimes

Rarely

Never

23. I have strong culture awareness and be able to deal with the culture clash situations

I have strong culture awareness and be able to deal with the culture clash situations Very frequently

Often

Sometimes

Rarely

Never

24. I provide full support to my colleagues and line manager whenever I can.

I provide full support to my colleagues and line manager whenever I can. Very frequently

Often

Sometimes

Rarely

Never

25. I challenge my boss by presenting ideas and facts in front of him.

I challenge my boss by presenting ideas and facts in front of him. Very frequently

Often

Sometimes

Rarely

Never

26. I think twice before I speak out, event facing the challenge or intimidation

I think twice before I speak out, event facing the challenge or intimidation Very frequently

Often

Sometimes

Rarely

Never

27. Please rate your satisfaction of your Career Development between 1 to 10 1(least satisfaction),2,3,4,5,6,7,8,9,10 (most satisfaction)

Please rate your satisfaction of your Career Development between 1 to 10 1(least satisfaction),2,3,4,5,6,7,8,9,10 (most satisfaction) 1Least satisfaction

10Most satisfaction

28. Please rate your satisfaction of your current performance at work between 1 to 10 1(least satisfaction),2,3,4,5,6,7,8,9,10 (most satisfaction)

Please rate your satisfaction of your current performance at work between 1 to 10 1(least satisfaction),2,3,4,5,6,7,8,9,10 (most satisfaction) 1Least satisfaction

10Most satisfaction

29. To what extend do you think the list below has the influence in building up self-confidence and better performance as a Chinese professional working in British or international business environments? Please give your answer and add others important but not listed here.

	Extremely important	Very important	Somewhat important	Slightly improatnt	Not important at all
1.Strong culture awareness	To what extend do you think the list below has the influence in building up self-confidence and better performance as a Chinese professional working in British or international business environments? Please give your answer and add others important but not listed here. 1.Strong culture awareness Extremely important	1.Strong culture awareness Very important	1.Strong culture awareness Somewhat important	1.Strong culture awareness Slightly improatnt	1.Strong culture awareness Not important at all
2.Fluent Language skills	2.Fluent Language skills Extremely important	2.Fluent Language skills Very important	2.Fluent Language skills Somewhat important	2.Fluent Language skills Slightly improatnt	2.Fluent Language skills Not important at all
3.Effective communication skills and techniques	3.Effective communication skills and techniques Extremely important	3.Effective communication skills and techniques Very important	3.Effective communication skills and techniques Somewhat important	3.Effective communication skills and techniques Slightly improatnt	3.Effective communication skills and techniques Not important at all
4.Good interpersonal skills	4.Good interpersonal skills Extremely important	4.Good interpersonal skills Very important	4.Good interpersonal skills Somewhat important	4.Good interpersonal skills Slightly improatnt	4.Good interpersonal skills Not important at all
5.Global mindsets	5.Global mindsets Extremely important	5.Global mindsets Very important	5.Global mindsets Somewhat important	5.Global mindsets Slightly improatnt	5.Global mindsets Not important at all
6.Good Negotiation skills	6.Good Negotiation skills Extremely important	6.Good Negotiation skills Very important	6.Good Negotiation skills Somewhat important	6.Good Negotiation skills Slightly improatnt	6.Good Negotiation skills Not important at all
7.Good leadership skills	7.Good leadership skills Extremely important	7.Good leadership skills Very important	7.Good leadership skills Somewhat important	7.Good leadership skills Slightly improatnt	7.Good leadership skills Not important at all
8.Team collaboration	8.Team collaboration Extremely important	8.Team collaboration Very important	8.Team collaboration Somewhat important	8.Team collaboration Slightly improatnt	8.Team collaboration Not important at all
9.Excellent presentation skills	9.Excellent presentation skills Extremely important	9.Excellent presentation skills Very important	9.Excellent presentation skills Somewhat important	9.Excellent presentation skills Slightly improatnt	9.Excellent presentation skills Not important at all
10.Good professional conduct (such as courtesy and politeness all the time)	10.Good professional conduct (such as courtesy and politeness all the time) Extremely important	10.Good professional conduct (such as courtesy and politeness all the time) Very important	10.Good professional conduct (such as courtesy and politeness all the time) Somewhat important	10.Good professional conduct (such as courtesy and politeness all the time) Slightly improatnt	10.Good professional conduct (such as courtesy and politeness all the time) Not important at all
11.Competent technical knowledge	11.Competent technical knowledge Extremely important	11.Competent technical knowledge Very important	11.Competent technical knowledge Somewhat important	11.Competent technical knowledge Slightly improatnt	11.Competent technical knowledge Not important at all
12.Willingness and ability to take responsibilities	12.Willingness and ability to take responsibilities Extremely important	12.Willingness and ability to take responsibilities Very important	12.Willingness and ability to take responsibilities Somewhat important	12.Willingness and ability to take responsibilities Slightly improatnt	12.Willingness and ability to take responsibilities Not important at all

Other (please specify)

30. In which area on question 28 ,do you think you need to improve most urgently? You can chose as many as necessary.

In which area on question 28 ,do you think you need to improve most urgently? You can chose as many as necessary. 1.Fluent Language skills

2.Strong culture awareness

3.Effective communication skills and techniques

4.Good interpersonal skills

5.Global mindsets

6.Good Negotiation skills

7.Good leadership skills

8.Team collaboration

9.Excellent presentation skills

10.Good professional conduct (such as courtesy and politeness all the time)

11.Competent technical knowledge

12.Willingness and ability to responsibilities

13.Others

31. Answer the question:What are main PROBLEMS preventing you from massively developing your Career?

Answer the question:What are main PROBLEMS preventing you from massively developing your Career? Your Answer:

32. What will it cost you if you allow the PROBLEMS to continue?

What will it cost you if you allow the PROBLEMS to continue? Your Answer:

33. In this session of question No.33,34 you will be asked about different aspects of your life. It aims to measure your subject well-being or happiness, which is hightly related to your performance in business environment.Please read each question carefully, and give the immediate and genuine response that best describes your personal view.

	1Extremely unhappy	2	3	4	5	6	7Extremely Happy
Taking all things together, how happy would you say you are.	In this session of question No.33,34 you will be asked about different aspects of your life. It aims to measure your subject well-being or happiness, which is hightly related to your performance in business environment.Please read each question carefully, and give the immediate and genuine response that best describes your personal view. Taking all things together, how happy would you say you are. 1Extremely unhappy	Taking all things together, how happy would you say you are. 2	Taking all things together, how happy would you say you are. 3	Taking all things together, how happy would you say you are. 4	Taking all things together, how happy would you say you are. 5	Taking all things together, how happy would you say you are. 6	Taking all things together, how happy would you say you are. 7Extremely Happy

34. Please indicate how much you agree or disagree with each of the following statements.

	1Strongly disagree	2	3	4	5	6	7Strongly agree
1.I am always optimistic about my future.	Please indicate how much you agree or disagree with each of the following statements. 1.I am always optimistic about my future. 1Strongly disagree	1.I am always optimistic about my future. 2	1.I am always optimistic about my future. 3	1.I am always optimistic about my future. 4	1.I am always optimistic about my future. 5	1.I am always optimistic about my future. 6	1.I am always optimistic about my future. 7Strongly agree
2.I generally feel that what I do in my life is valuable and worthwhile.	2.I generally feel that what I do in my life is valuable and worthwhile. 1Strongly disagree	2.I generally feel that what I do in my life is valuable and worthwhile. 2	2.I generally feel that what I do in my life is valuable and worthwhile. 3	2.I generally feel that what I do in my life is valuable and worthwhile. 4	2.I generally feel that what I do in my life is valuable and worthwhile. 5	2.I generally feel that what I do in my life is valuable and worthwhile. 6	2.I generally feel that what I do in my life is valuable and worthwhile. 7Strongly agree
3.My relationships are supportive and rewarding.	3.My relationships are supportive and rewarding. 1Strongly disagree	3.My relationships are supportive and rewarding. 2	3.My relationships are supportive and rewarding. 3	3.My relationships are supportive and rewarding. 4	3.My relationships are supportive and rewarding. 5	3.My relationships are supportive and rewarding. 6	3.My relationships are supportive and rewarding. 7Strongly agree
4.In general I feel very positive about myself.	4.In general I feel very positive about myself. 1Strongly disagree	4.In general I feel very positive about myself. 2	4.In general I feel very positive about myself. 3	4.In general I feel very positive about myself. 4	4.In general I feel very positive about myself. 5	4.In general I feel very positive about myself. 6	4.In general I feel very positive about myself. 7Strongly agree
5.I am interested and involved in most of my daily activities.	5.I am interested and involved in most of my daily activities. 1Strongly disagree	5.I am interested and involved in most of my daily activities. 2	5.I am interested and involved in most of my daily activities. 3	5.I am interested and involved in most of my daily activities. 4	5.I am interested and involved in most of my daily activities. 5	5.I am interested and involved in most of my daily activities. 6	5.I am interested and involved in most of my daily activities. 7Strongly agree
6.I recover quickly when things go wrong in my life.	6.I recover quickly when things go wrong in my life. 1Strongly disagree	6.I recover quickly when things go wrong in my life. 2	6.I recover quickly when things go wrong in my life. 3	6.I recover quickly when things go wrong in my life. 4	6.I recover quickly when things go wrong in my life. 5	6.I recover quickly when things go wrong in my life. 6	6.I recover quickly when things go wrong in my life. 7Strongly agree
7.Most of the time I feel full of energy.	7.Most of the time I feel full of energy. 1Strongly disagree	7.Most of the time I feel full of energy. 2	7.Most of the time I feel full of energy. 3	7.Most of the time I feel full of energy. 4	7.Most of the time I feel full of energy. 5	7.Most of the time I feel full of energy. 6	7.Most of the time I feel full of energy. 7Strongly agree
8.I am competent and capable in my daily activities.	8.I am competent and capable in my daily activities. 1Strongly disagree	8.I am competent and capable in my daily activities. 2	8.I am competent and capable in my daily activities. 3	8.I am competent and capable in my daily activities. 4	8.I am competent and capable in my daily activities. 5	8.I am competent and capable in my daily activities. 6	8.I am competent and capable in my daily activities. 7Strongly agree
9.There are people in my life who really care about me.	9.There are people in my life who really care about me. 1Strongly disagree	9.There are people in my life who really care about me. 2	9.There are people in my life who really care about me. 3	9.There are people in my life who really care about me. 4	9.There are people in my life who really care about me. 5	9.There are people in my life who really care about me. 6	9.There are people in my life who really care about me. 7Strongly agree
10.I feel I am free to decide for myself how to live my life.	10.I feel I am free to decide for myself how to live my life. 1Strongly disagree	10.I feel I am free to decide for myself how to live my life. 2	10.I feel I am free to decide for myself how to live my life. 3	10.I feel I am free to decide for myself how to live my life. 4	10.I feel I am free to decide for myself how to live my life. 5	10.I feel I am free to decide for myself how to live my life. 6	10.I feel I am free to decide for myself how to live my life. 7Strongly agree
11.I love learning new things.	11.I love learning new things. 1Strongly disagree	11.I love learning new things. 2	11.I love learning new things. 3	11.I love learning new things. 4	11.I love learning new things. 5	11.I love learning new things. 6	11.I love learning new things. 7Strongly agree
12.I actively contribute to the happiness and well-being of others.	12.I actively contribute to the happiness and well-being of others. 1Strongly disagree	12.I actively contribute to the happiness and well-being of others. 2	12.I actively contribute to the happiness and well-being of others. 3	12.I actively contribute to the happiness and well-being of others. 4	12.I actively contribute to the happiness and well-being of others. 5	12.I actively contribute to the happiness and well-being of others. 6	12.I actively contribute to the happiness and well-being of others. 7Strongly agree

35. Please select your gender

Please select your gender

36. Please select your ages

Please select your ages

37. Your highest degree of formal education

Your highest degree of formal education

38. What position do you work in?

What position do you work in?

39. What is your English efficiency?

What is your English efficiency?

40. Please answer the following questions as objective as you can.
How do you rate your relationship with your family?

Please answer the following questions as objective as you can. How do you rate your relationship with your family?

41. How do you rate your relationship with your colleagues?

How do you rate your relationship with your colleagues?

42. How do you rate your relationships with your friends?

How do you rate your relationships with your friends?

43. How do you rate your relationships with your boss?

How do you rate your relationships with your boss?

44. Do you want to receive the result of the survey?

Do you want to receive the result of the survey? Yes

45. Please Leave your emails address.
We will send you trainning service or the result based on your preference.

Please Leave your emails address. We will send you trainning service or the result based on your preference.

Please check if you answer all quesions.The survey will not be submited if you miss out any of question.

Thank you for your paticipation.

Communication skills in dynamic business environments

New Education

1. When I first meet people, I usually initiate or warm-up conversations with small talk.

2. I give people my full attention while they're talking to me.

3. I encourage other people to talk, and I ask questions to clarify information

4. I can notice the change of others’ mood when talking with others

5. I can detect when someone doesn’t understand what I am saying, I will stop to ask if they understand.

6. I make an effort to remember peoples’ names.

7. To end a conversation, I will use a closing statement instead of just leaving.(Such as it is very nice to talk to you today,thank you for your time, see you soon,take care,talk to you soon etc)

8. I give my honest and sincere appreciation immediately when I feel grateful to someone

9. I always smile at people first, and try to keep smiling during conversation.

10. I know how to control my emotion and don’t criticise and condemn immediately even if something goes wrong.

11. I am confident to present my ideas clearly and concisely so that others are receptive to my point of view

12. I treat people fairly and I also let others know how I want to be treated

13. I try to find colleagues’ interests, motivation and points of view before I ask for cooperation and commitment

14. I show respect for peoples’ ideas and feelings ,even when I disagree with them

15. I am open to negative feedback and disagreement, even be criticised

16. If I am wrong in my job, I admit it to my colleague.

17. I am able to easily win people’s trust and respect

18. I avoid making extreme comments and judgements about people (such as he is always late).

19. I can work with difficult people without losing my passion

20. I am confident to deliver a presentation without nervousness anytime and anywhere

21. I feel offended and immediately argue when others have a stereotype image about my country

22. I show my courtesy and politeness when I am working in international company to make up my language limitation

23. I have strong culture awareness and be able to deal with the culture clash situations

24. I provide full support to my colleagues and line manager whenever I can.

25. I challenge my boss by presenting ideas and facts in front of him.

26. I think twice before I speak out, event facing the challenge or intimidation

27. Please rate your satisfaction of your Career Development between 1 to 10 1(least satisfaction),2,3,4,5,6,7,8,9,10 (most satisfaction)

28. Please rate your satisfaction of your current performance at work between 1 to 10 1(least satisfaction),2,3,4,5,6,7,8,9,10 (most satisfaction)

29. To what extend do you think the list below has the influence in building up self-confidence and better performance as a Chinese professional working in British or international business environments? Please give your answer and add others important but not listed here.

30. In which area on question 28 ,do you think you need to improve most urgently? You can chose as many as necessary.

31. Answer the question:What are main PROBLEMS preventing you from massively developing your Career?

32. What will it cost you if you allow the PROBLEMS to continue?

34. Please indicate how much you agree or disagree with each of the following statements.

35. Please select your gender

36. Please select your ages

37. Your highest degree of formal education

38. What position do you work in?

39. What is your English efficiency?

40. Please answer the following questions as objective as you can.How do you rate your relationship with your family?

41. How do you rate your relationship with your colleagues?

42. How do you rate your relationships with your friends?

43. How do you rate your relationships with your boss?

44. Do you want to receive the result of the survey?

45. Please Leave your emails address.We will send you trainning service or the result based on your preference.

40. Please answer the following questions as objective as you can.
How do you rate your relationship with your family?

45. Please Leave your emails address.
We will send you trainning service or the result based on your preference.