Customer Satisfaction Survey V2

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The Council of Business Associations (COBA) in Long Beach initiated this survey. The membership includes:

Downtown Long Beach Associates (DLBA)
Bixby Knolls Business Improvement Association (BKBIA)
Belmont Shore Business Association (BSBA)
4th Street Retro Row
Long Beach Chamber Of Commerce
Long Beach Convention and Visitors Bureau
Naples Island Business Association
East Anaheim Business Alliance
Broadway Business Alliance
Andy Street MID
East Spring Street Business Association
Cambodia Town
Magnolia Industrial Group

The purpose of this survey is to find the common experiences (good and bad) within the planning, building, business licensing and health and fire inspection functions; determine if there are repetitive issues or problems within the system, and; make recommendations to address the areas of most concern that will improve the image and reputation of the City and help build a stronger economic base. Your responses to this survey will remain confidential. Results will be aggregated for analysis and reporting. Responses to open-ended items included in the report will be anonymous.
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