Citrus Dental Care Patient Survery Survey

1. Patient Satisfaction Survey Part 1 of 2

At Citrus Dental Care we really want to know how we are doing. Please tell us what you think, there are only 8 questions and the survey takes no more than 2 minutes to complete.

1. What attracted you to Citrus Dental Care?
Please tick all that apply.

What attracted you to Citrus Dental Care? Please tick all that apply. Google Search

Convenient Location

NHS Dentistry Available

Recommendation From A friend

Reputation of Medical Practice

Other

2. How easy was it to

	Very difficult	Difficult	Average	Easy	Very easy
make an appointment	*How easy was it to make an appointment Very difficult	make an appointment Difficult	make an appointment Average	make an appointment Easy	make an appointment Very easy
contact us by phone	contact us by phone Very difficult	contact us by phone Difficult	contact us by phone Average	contact us by phone Easy	contact us by phone Very easy
contact us by e-mail	contact us by e-mail Very difficult	contact us by e-mail Difficult	contact us by e-mail Average	contact us by e-mail Easy	contact us by e-mail Very easy

3. With regards to reception;

	Very much	somewhat	Not really	Not at all
were you made to feel welcome	*With regards to reception; were you made to feel welcome Very much	were you made to feel welcome somewhat	were you made to feel welcome Not really	were you made to feel welcome Not at all
were you helped quickly	were you helped quickly Very much	were you helped quickly somewhat	were you helped quickly Not really	were you helped quickly Not at all
given clear information	given clear information Very much	given clear information somewhat	given clear information Not really	given clear information Not at all

4. How could we improve your experience at reception?

How could we improve your experience at reception?

5. At your visit, did the dentist

	Very much	Somewhat	Not really	Not at all
listen to you	*At your visit, did the dentist listen to you Very much	listen to you Somewhat	listen to you Not really	listen to you Not at all
put you at ease	put you at ease Very much	put you at ease Somewhat	put you at ease Not really	put you at ease Not at all
examine your mouth throroughly	examine your mouth throroughly Very much	examine your mouth throroughly Somewhat	examine your mouth throroughly Not really	examine your mouth throroughly Not at all
answer your questions	answer your questions Very much	answer your questions Somewhat	answer your questions Not really	answer your questions Not at all
provide pain free treatment	provide pain free treatment Very much	provide pain free treatment Somewhat	provide pain free treatment Not really	provide pain free treatment Not at all
provide clear information on costs	provide clear information on costs Very much	provide clear information on costs Somewhat	provide clear information on costs Not really	provide clear information on costs Not at all