Cape Customer Survey
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1
. Please enter your Cape Invoice Number
The number is on the top part of your invoice
Do not enter a comma, just whole number
for example 0123456
(valid invoice number must be entered)
Please enter your Cape Invoice Number The number is on the top part of your invoice Do not enter a comma, just whole number for example 0123456 (valid invoice number must be entered)
*
2
. What product was installed on this visit?
(please enter primary product or service)
What product was installed on this visit? (please enter primary product or service)
3
. My Salesperson.
Strongly Agree
Agree
Disagree
Strongly Disagree
Was courteous?
*
My Salesperson. Was courteous? Strongly Agree
Was courteous? Agree
Was courteous? Disagree
Was courteous? Strongly Disagree
Was knowledgeable?
Was knowledgeable? Strongly Agree
Was knowledgeable? Agree
Was knowledgeable? Disagree
Was knowledgeable? Strongly Disagree
comment
4
. About the product.
Strongly Agree
Agree
Disagree
Strongly Disagree
received when promised?
*
About the product. received when promised? Strongly Agree
received when promised? Agree
received when promised? Disagree
received when promised? Strongly Disagree
is of good quality?
is of good quality? Strongly Agree
is of good quality? Agree
is of good quality? Disagree
is of good quality? Strongly Disagree
has met my expectations?
has met my expectations? Strongly Agree
has met my expectations? Agree
has met my expectations? Disagree
has met my expectations? Strongly Disagree
comment
5
. The installation.
Strongly Agree
Agree
Disagree
Strongly Disagree
was done promptly?
*
The installation. was done promptly? Strongly Agree
was done promptly? Agree
was done promptly? Disagree
was done promptly? Strongly Disagree
Installer was courteous?
Installer was courteous? Strongly Agree
Installer was courteous? Agree
Installer was courteous? Disagree
Installer was courteous? Strongly Disagree
Installer was knowledgeable?
Installer was knowledgeable? Strongly Agree
Installer was knowledgeable? Agree
Installer was knowledgeable? Disagree
Installer was knowledgeable? Strongly Disagree
Was done on time?
Was done on time? Strongly Agree
Was done on time? Agree
Was done on time? Disagree
Was done on time? Strongly Disagree
comment
6
. I would recommend Cape to my friends?
I would recommend Cape to my friends?
yes
no
7
. I would buy from Cape again?
I would buy from Cape again?
yes
no
8
. My age range?
My age range?
20-29
30-39
40-49
50-59
60+
9
. I heard about Cape from the following.
I heard about Cape from the following.
Friend
Radio
Television
Newspaper
Road sign
Yellow Pages
Mailer
internet
Other
10
. Additional comments to Cape
Additional comments to Cape
11
. Please enter your email if you would like to receive occasional information and offers from cape.
Please enter your email if you would like to receive occasional information and offers from cape.
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