YMCA Before and After School 2011-2012

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1. How long has your child been attending the YMCA Before and After School Program?

How long has your child been attending the YMCA Before and After School Program?   1 - 2 years 2 - 3 years Over 3 years

2. How would you rate our Before and After School Staff?

	Extremely Unsatisifed	Unsatisfied	Satisfied	Extremely Satisfied
Friendly, courteous	*How would you rate our Before and After School Staff? Friendly, courteous Extremely Unsatisifed	Friendly, courteous Unsatisfied	Friendly, courteous Satisfied	Friendly, courteous Extremely Satisfied
Assist with any issues or concerns	Assist with any issues or concerns Extremely Unsatisifed	Assist with any issues or concerns Unsatisfied	Assist with any issues or concerns Satisfied	Assist with any issues or concerns Extremely Satisfied
Knowledgeable of program's activities	Knowledgeable of program's activities Extremely Unsatisifed	Knowledgeable of program's activities Unsatisfied	Knowledgeable of program's activities Satisfied	Knowledgeable of program's activities Extremely Satisfied
Greets me by name	Greets me by name Extremely Unsatisifed	Greets me by name Unsatisfied	Greets me by name Satisfied	Greets me by name Extremely Satisfied

Comment

3. Did you know you can access the Before and After School information through our website?

Did you know you can access the Before and After School information through our website?   Yes No

4. Would you be interested in any other child care programs?

Would you be interested in any other child care programs?   Yes No

Name and phone number if you would like to schedule an orientation

5. How would you rate the YMCA Before and After School Program on the activities offered?

	Extremely Unsatisfied	Unsatisfied	Satisfied	Extremely Satisfied
Variety of activities	*How would you rate the YMCA Before and After School Program on the activities offered? Variety of activities Extremely Unsatisfied	Variety of activities Unsatisfied	Variety of activities Satisfied	Variety of activities Extremely Satisfied
Safely run program	Safely run program Extremely Unsatisfied	Safely run program Unsatisfied	Safely run program Satisfied	Safely run program Extremely Satisfied
Quality of program	Quality of program Extremely Unsatisfied	Quality of program Unsatisfied	Quality of program Satisfied	Quality of program Extremely Satisfied

Comment

6. Would you refer the YMCA Before and After School Program to family and friends?

Would you refer the YMCA Before and After School Program to family and friends?   Yes No

Comment

7. Overall, how would you rate the YMCA Before and After School Program?

Overall, how would you rate the YMCA Before and After School Program?   Extremely Unsatisfied Unsatisfied	Satisfied Extremely Satisfied
Comment

8. Suggestions, comments or concerns

Suggestions, comments or concerns