Website Evaluation Survey
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1. Default Section
1
. What kind of job is the District doing in keeping our Residents and visitors informed of District programs and services?
What kind of job is the District doing in keeping our Residents and visitors informed of District programs and services?
Excellent
Good
Average
Poor
Very Poor
Undecided
2
. Do you pay utility bills or program registration via the District's website?
Do you pay utility bills or program registration via the District's website?
Yes
No
3
. Please grade the District's website on the overall content.
Please grade the District's website on the overall content.
Excellent
Good
Average
Poor
Very Poor
Undecided
4
. Please grade the District's website on the ease of navigation.
Please grade the District's website on the ease of navigation.
Excellent
Good
Average
Poor
Very Poor
Undecided
5
. When using the District's site, are you able to find the information you are looking for?
When using the District's site, are you able to find the information you are looking for?
Always
Almost always
Sometimes
Rarely or Never
If Rarely or Never, how can we improve?
6
. Please grade the District's website on overall look.
Please grade the District's website on overall look.
Excellent
Good
Average
Poor
Very Poor
Undecided
7
. The text is clearly written and easy to understand.
The text is clearly written and easy to understand.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
8
. The graphics and pictures are appropriate.
The graphics and pictures are appropriate.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
9
. There are no grammar or spelling errors.
There are no grammar or spelling errors.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
10
. The information on the District's website is accurate.
The information on the District's website is accurate.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
11
. The information on the District's website is timely and up-to-date.
The information on the District's website is timely and up-to-date.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
12
. The organization of the site is logical and clear.
The organization of the site is logical and clear.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
13
. When viewing the District's website, I can clearly see where I am at on the site.
When viewing the District's website, I can clearly see where I am at on the site.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
14
. I can easily move through the site to a desired location.
I can easily move through the site to a desired location.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
15
. The style is consistent throughout the site.
The style is consistent throughout the site.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
16
. Links are current and working.
Links are current and working.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
17
. The background colors are pleasing.
The background colors are pleasing.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
18
. Visuals enhance rather than detract from the message of the site.
Visuals enhance rather than detract from the message of the site.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
19
. The size of the text is easy to read.
The size of the text is easy to read.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
20
. The site is interesting.
The site is interesting.
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
21
. During the last six months, what information have you looked for on the District website? (check all that apply)
During the last six months, what information have you looked for on the District website? (check all that apply)
Water Emergency
Pay Utility Bill
Register for Adult Fitness Programs
Register for Teen Programs
Register for Middle School Programs
Register for K-5 Programs
Register for Toddler - Prek Programs
Register for Special Events
Join the Community Center
Purchase a pool pass
Other
Other (please specify)
22
. During the last six months, which of the following have you tried to do on the District website? (check all that apply)
During the last six months, which of the following have you tried to do on the District website? (check all that apply)
Contact the District Administration (General Manager, Controller, etc.)
Register for programs
Pay Utility Bill Online
Apply for a job
Other
Other (please specify)
*
23
. What does the District website need in order to make it your homepage?
What does the District website need in order to make it your homepage?
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