Barrow Neurosurgical Associates Patient Satisfaction Survey

1. Patient Satisfaction Survey

 
1. Select the best choice regarding your experience with the following:

Scheduling the Appointment
Strongly AgreeAgreeDisagreeStrongly DisagreeNo Opinion
The staff was helpful with scheduling this appointment.
I was satisfied with the availability of my appointment.
I was given adequate instructions regarding the information I needed to bring to the appointment.
I was given adequate directions to the office.
Staff was courteous and professional on the phone.
2. Select the best choice regarding your experience with the following:

The Day of the Visit
Strongly AgreeAgreeDisagreeStrongly DisagreeNo Opinion
The front desk staff was professional and helpful.
The person who escorted me to the examination room was courteous and professional.
I was seen by my provider in a timely manner.
My provider was friendly, attentive, and showed interest in me and my medical problem.
My provider clearly explained my medical problem.
My treatment options were clearly explained to me by my provider.
I understand the plan for treatment of my medical problem.
I had enough time to ask questions.
I feel my questions and concerns were fully addressed.
I would recommend BNA and my provider to family and friends.
3. My provider is (select from the drop-down menu)