Website Usability Survey

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1. Which of the following best describes your relationship to this website?

Which of the following best describes your relationship to this website?   Volunteer for a CASA program in Arizona Prospective volunteer for a CASA program in Arizona Staff or volunteer for a CASA/GAL program outside of Arizona Volunteer or work in the child welfare field General public

2. What is your primary purpose for today’s visit to our website?

What is your primary purpose for today’s visit to our website?   To find out more about the CASA program in Arizona. To search for a child advocate volunteer opportunity. To find training resources and materials on the website. To visit a County CASA Program page. As a CASA Staff, to access resources in the password protected Resource Center. As a CASA Volunteer, to access forms and/or secure upload.

Other (please explain)

3. While visiting the website today I was able to find . . .

While visiting the website today I was able to find . . .   All of the information I was looking for. Some of the information I was looking for. None of the information I was looking for. I was not looking for any specific information.

If you selected “none” or “some” please explain.

4. How often do you visit our website?

How often do you visit our website?   This is my first visit Multiple times a week Once a week Once a month Once every several months

5. Please rate the following:

	Excellent	Above Average	Average	Below Average	Poor
Description of our program’s mission	*Please rate the following: Description of our program’s mission Excellent	Description of our program’s mission Above Average	Description of our program’s mission Average	Description of our program’s mission Below Average	Description of our program’s mission Poor
Clarity of Information	Clarity of Information Excellent	Clarity of Information Above Average	Clarity of Information Average	Clarity of Information Below Average	Clarity of Information Poor
Relevance of Information	Relevance of Information Excellent	Relevance of Information Above Average	Relevance of Information Average	Relevance of Information Below Average	Relevance of Information Poor
Ease of Use / Navigation	Ease of Use / Navigation Excellent	Ease of Use / Navigation Above Average	Ease of Use / Navigation Average	Ease of Use / Navigation Below Average	Ease of Use / Navigation Poor
General Appearance	General Appearance Excellent	General Appearance Above Average	General Appearance Average	General Appearance Below Average	General Appearance Poor
Overall Design	Overall Design Excellent	Overall Design Above Average	Overall Design Average	Overall Design Below Average	Overall Design Poor
Overall Satisfaction	Overall Satisfaction Excellent	Overall Satisfaction Above Average	Overall Satisfaction Average	Overall Satisfaction Below Average	Overall Satisfaction Poor

6. Please provide any suggestions you have to help us improve our website.

Please provide any suggestions you have to help us improve our website.

7. Please provide us with your email address if you are willing to participate in a more extensive follow-up survey.

Please provide us with your email address if you are willing to participate in a more extensive follow-up survey.